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Rated 3.6 out of 5 by 170 reviewers.
Rated 2.0 out of 5.0 by Poor service I won't be back this place. 2days straight forgot to replace shampoos. And also, house keeper did not place bath mat.... Asked the nearest laundromat, at front desk,.... The answer is I don't know.... Finally, they overcharged $30bucks per night and I asked them,,,,,, Never said sorry.... February 28, 2014
Rated 2.0 out of 5.0 by Run down HIE Have used this hotel before and it's great for the airport ,but it's been left to become run down and dirty, would not stay her again until they sort out the rooms and public area and breakfast area. It's under staffed at busy times of the day so service is poor. The bus/van to airport and drivers are very good and quick. February 26, 2014
Rated 5.0 out of 5.0 by great location this hotel is very near the airport--the ride over at 5am took less than 10 minutes--but while I could watch airplanes taking off there was no annoying airport noise. it is on a lagoon at the top of tampa bay, very beautiful, restful view. there is a good restaurant next door. the staff was professional and attentive. the room was very clean, especially the bathroom. the tub was noticeably shiny! the only downside is that they are undergoing renovations so the pool was closed--but the staff still found me a safe spot by the pool to sit and enjoy the view. February 23, 2014
Rated 2.0 out of 5.0 by Dirty Carpet and Poor Service We were on a short vacation visiting our daughter and family, were very disappointed in the hotel. The carpet in our room had a lot of stains on it, I told the front desk guy but nothing was done. One day we left our room around noon, I notified the front desk that we wanted the room cleaned, is was not done! The hotel is going thru a renovation, the pool was closed, the elevator panel was hanging open, they taped it shut with packaging tape. I travel for work and have stayed in many Holiday Inn's across the country and this was by far the worst one I've stayed at. It was just dirty as far as I'm concerned, compared to the rest. I can't really say anything good, I would definitely not stay here. Just to add a note for conclusion, this is the first time I've every felt the need to write a bad review on a hotel, so hopefully that tells the story! Middle aged couple from Chicago. February 22, 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Revisited We stayed at this hotel for two weeks some years ago and found this visit a similarly pleasant experience. The staff are very helpful and rooms comfortable with a good breakfast included in room rate. Although the pool is described as heated the water was cold as was the case on our previous visit. Had we been there later in the year, rather than February, this would probably not have been a problem. The location meant we could easily visit Tampa or Clearwater. A variety of shops and restaurants are a short drive away, though there is a restaurant adjacent to the hotel. Would happily stay again. February 19, 2014
Rated 3.0 out of 5.0 by Good location but smelled of cigarette smoke The most important thing to know about this property is that it is conveniently located to the airport and cruise port. It offers a free shuttle service from the airport and reasonable outside service to Tampa port. There is a Bahama Breeze within walking distance so you do not need a car. Additionally, there is an adequate hot breakfast. This is why I stay here. The bad news is that the entire property smells of cigarette smoke. It is worn and needs serious updating. The bathtub area appeared new, so that was a plus. The pillows were flat, which was fine with me. In short, if you need a place to stay for one night before embarking on a cruise, you may want to consider staying here if you don't mind the odor of a little cigarette smoke. If you do, look elsewhere. February 17, 2014
Rated 1.0 out of 5.0 by Doesn't Meet Expectations The hotel is out of date, showing significant wear and overly priced for the accommodations you get and expect. They are currently doing some renovations. However, before staying there again, I'll check on the progress. It appears to be a slow slog. February 10, 2014
Rated 3.0 out of 5.0 by Location is Great, but..... The proximity to the airport is great. The proximity to the path for a run/walk along the W Courtney Campbell Causeway is nice. The food at the Bahama Breeze restaraunt next door was good and it has a fun atmosphere. However, I stayed in room 324. The bathroom needs attention. The tub, shower, and vanity need to be replaced. The sink barely drained. There was a very dated feel to floor three all together. Then there is what they call an excercise room. OK, it's Florida, and who wants to stay inside, but it was raining on my last day, so I went to use the treadmill. There was only one middle-of-the-road quality treadmill, a recumbent bike, and a stair stepper. I suggest adding another treadmill or two, and perhaps add some type of weight machine like the one shown in the web site pictures. February 2, 2014
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