Rated 4.2 out of 5 by 444
Rated 2.0 out of 5.0 by jlcovey Inadeqaute service
Totally inadequate service in regards to up keep of our room.Requests for item were never delivered and new towels were never received daily.
November 20, 2015
Rated 1.0 out of 5.0 by six13 Bad all around experience
Though the two staff members we encountered seemed nice enough, they fell short of meeting the needs of satisfaction. We did not stay the second night because it was exhausting to try to stay at this facility.
This was one of the worst experiences we have had with a hotel.
I have stayed other Holiday Inn Expresses before which were cleaner and with fresher breakfast foods. The fact that we were more than willing to keep giving the hotel the opportunity to provide us with a clean room and still finding a long hair in the tub was last straw. We did not call room staff on the last visibly disgusting hair on the tub for second time because it was late in the evening and we were just fed up with trying to get problem resolved. It was easier for me to clean and disinfect the bathroom myself, take a quick shower, put clean sheet on top of the bed and try to sleep...Left in the morning.
November 20, 2015
Rated 5.0 out of 5.0 by Buddy B convienient
Very nice location, check in, check out, breakfast. everything was very nice
November 19, 2015
Rated 5.0 out of 5.0 by TwinnySha Great Experience
I stayed in a suite and it was excellent. Very clean, soft bed and quiet. The morning breakfast was average but one less expense while traveling.
November 17, 2015
Rated 5.0 out of 5.0 by Timi24 Beste Lage zum "Busch Garden"-Park
Gute Lage, freundliches Personal, saubere Zimmer...
Jeder Zeit gerne wieder...
November 16, 2015
Rated 5.0 out of 5.0 by ElaineofOviedo Enjoyable Stay
In spite of some negative reviews, we gave this hotel a try because of its close proximity to Busch Gardens--Tampa. We were pleasantly surprised to find the hotel in a relatively safe area (an Olive Garden and Red Lobster were next door), the staff to be very friendly and helpful, the room to be clean and convenient, the breakfast to be hot, tasty, and served by friendly staff, and the hotel shuttle to be ready as soon as we called. The only negatives were a train that blew its whistle around 3:00 a.m. each morning within earshot of our room, a crowded breakfast area (because the usual breakfast area was being renovated), and a worn shuttle (which--according to the driver--will be replaced shortly). The price of the hotel was much better than others in the same area, and we definitely would stay there again. A street sign directly in front of the hotel reads, "1/2 mile to Busch Gardens" and it's the truth! Very convenient.
November 15, 2015
Rated 5.0 out of 5.0 by Darchjohn Comfortable room, friendly staff
The hotel had my room keys ready. Room was clean, cozy, and comfortable. A/C worked well. Would stay here again.
November 15, 2015
Rated 2.0 out of 5.0 by Doughboy123 disappointed
Arrived early and a pleasant young lady at the front desk explained that the room was not ready but said that we could leave our car parked there and take the free shuttle to Busch Gardens which we did . When we returned the gentleman at the front desk had a queue and was rather abrupt. Our confirmation showed that we had booked a room with a king sized bed but upon arrival at the room given , found two queen beds .When we asked at the front desk he just shrugged and said "the room you booked was not available " no apology.
Breakfast was OK but the staff were not helpful !
November 12, 2015