Rated 4.2 out of 5 by 134
Rated 2.0 out of 5.0 by chris2014 disappointing
slightly unpleasant greeting and service upon arrival and check in. No frills room - poorly cleaned and maintained bathroom in rooms (business partners room - same experience). Rundown and outdated exercise closet. Instant coffee would have towered the hot water with color posing as coffee. Stay in a hotel over 300 business days over the last two years - this ranks near the very bottom.
January 31, 2014
Rated 3.0 out of 5.0 by stronger coffee so so inn
bad coffee,tv is the size of a computer monitor carpet stained.
January 31, 2014
Rated 3.0 out of 5.0 by Ttsi Just OK
Decent property but below average for HIE's. In need of a good overhaul. Just dated and older feeling. Staff was good, pillows need upgraded, bathroom not as clean as I like, road noise in the rooms is obvious. Milk in the morning was in larger containers not individual boxes and eggs were very packaged.
January 30, 2014
Rated 5.0 out of 5.0 by bigbol quick trip coming off cruise
this was a great value and location for us who wished to spend a few days at the casino
January 27, 2014
Rated 5.0 out of 5.0 by LJE1 AWESOME BED AND PILLOWS
IF I COULD, I WOULD HAVE TAKEN THE BED AND PILLOWS HOME WITH ME.
EASY ACCESS TO FAIRGROUNDS, AND SHORT DISTANCE TO THE CASINO (TAKE THE SHUTTLE SO EASY)
January 24, 2014
Rated 5.0 out of 5.0 by RCA55 Deluxe room at affordable price
This hotel has the price of middle classs with the ammenities of those highly priced.
More thananything else I was very surprised to find a spa in the room in addtion to the regular bath.
January 23, 2014
Rated 5.0 out of 5.0 by Jimbo53 Great Staff
I spend many nights on trips. This Hotel is the main reason I will always stay at a Holiday Inn.....
January 22, 2014
Rated 5.0 out of 5.0 by artc manager
great stay like holiday inn express experience great job
i will be back again
keep up the good work
January 15, 2014
Rated 5.0 out of 5.0 by GodfatherJG Great Service
Excellent location with easy access. Very comfortable room. Out of the last six IHG Hotels I have stayed at (including several brands), the staff at this hotel provided the most recognition for my Platinum status. Well done!
January 15, 2014
Rated 4.0 out of 5.0 Check in
We had a rocky start to our stay. We checked in around midnight and it took quite a few minutes for the desk person to find our reservatiion and assign a room. Then she handed me the wrong registration slip to sign. She wasn't all that welcoming until I took the trouble to chat her up, then she relaxed and smiled a bit. We ended up getting a nice suite which I am sure was because of my priority club status but no one ever mentioned that or provided any additional perks for that status.
January 14, 2014
Rated 5.0 out of 5.0 by mfm420 great hotel
stayed here to gamble at the hard rock, since price was so much better. everything was perfect, will make this my hotel when travelling to tampa in the future
January 13, 2014
Rated 5.0 out of 5.0 by yami Comfortable night stay
Everything was great. Everything was clean and the place was peaceful.
January 7, 2014
Rated 4.0 out of 5.0 by Marge8 Clean and comfortable
This property is well kept, clean and comfortable. We enjoy being able to travel with our dog and only stay at pet friendly properties. The only thing that affected out stay in a negative way was the people that were inconsiderate - many allowing their doors to slam shut when they were coming and going from the rooms. This hotel is overall quiet and super convenient to Busch Gardens or other Tampa attractions, but a much better value than the hotels that are right next door to Busch.
January 3, 2014
Rated 4.0 out of 5.0 by DAB3 Good, could have been Great.
We were put in smoking rooms. We do not smoke. The room smelled bad of smoke and had no say about the matter because the hotel was full. We should have been told of this when we made are reservation. Some of the lights did not work, not a big problem. The Big problem was the smell of smoke. Good stay. Should have been a Great stay. Never had to ask if I was getting a smoking room. Bad form Holiday Inn.
January 3, 2014
Rated 5.0 out of 5.0 by JudyAnne2 Great staff and good service
The staff was very accommodating..we were on a motorcycle which they allowed us to park under the awning. The room was clean, the bed was comfortable and the shower was hot with great water pressure. Breakfast was good and the coffee was hot. What more could you ask for? My only suggestion is to offer water/snacks to each person staying, not only to the IHG rewards member! One bottle of water for two people does not add up!
January 1, 2014
Rated 4.0 out of 5.0 by Mary317 Nice Stay...however...
We had a nice stay at this hotel, however, even though the room was a "pet" room, there were quite a few big stains on the carpet...not the greatest thing to see! Otherwise, very nice and clean.
December 30, 2013
Rated 2.0 out of 5.0 by golfernana Dirty
The carpet was very stained and dirty. . The sofa was torn on the seat and arms and dirty. Met two different people getting off the elevator with dogs. Elevator smelled. The staff was very friendly and helpful. However, would not stay there again because of the above reasons and it appears you cater to long-term guests.
December 29, 2013
Rated 5.0 out of 5.0 by SHINEcounselor Excelllent Place to Stay
In addition to being close to where I had business, the staff were very pleasant and helpful. I look forward to staying there again when I'm back in Tampa.
December 15, 2013
Rated 5.0 out of 5.0 by Stew62 Wonderful Experience!
From the time we checked in until our departure we were treated like VIP's. Everyone from the General Mgr. to the entire staff made us feel special. Our room was clean & comfortable, the pillows were great & the breakfast was very good (the young lady that maintained the breakfast area was super). I would be happy to recommend this hotel to others & will be back again & again.
Thank you for your exceptional hospitality!!..
December 14, 2013
Rated 5.0 out of 5.0 by atlantasusan Nice and comfortable
I enjoyed this property very much. Had just come from working in Alabama where every night in a Holiday Inn express was a new nightmare, so I was ready for a good nights sleep and get some work done in a pleasant room.
Thank you for the enjoyable stay.
December 14, 2013
Rated 5.0 out of 5.0 by Judymc123 Great !returning next year
Staff was exceptionally kind, ESP Monet!! Room was pleasant , beds & pillows great! I give it a A . The area was well lite and parking was free !! Great deal , great location to everything ! Pick this one!!
December 4, 2013
Rated 5.0 out of 5.0 by Marge8 Clean and comfortable
Very clean and convenient to the highway, yet quiet and safe neighborhood (industrial park) Good breakfasts and adequate fitness center. I would stay here again.
November 25, 2013
Rated 5.0 out of 5.0 by PJCfattypatty A great stay
As usual the bed was comfortable and everyone treated us as royalty! Also need some night life for the weekends.
November 14, 2013
Rated 5.0 out of 5.0 by wynn2 Comfortable Property
This is a nice quiey property close to all the attractions of the area, but far enough away to rest on your return. An outstanding staff is there to greet you, and assist with all your needs.
November 12, 2013
Rated 4.0 out of 5.0 by Mbw1207 great location
loved the free shuttle to the casino
try to book a room on the sde opposite the road: less road noise
you can walk to a couple of places to eat
if going to a concert, can walk across the street to the concert/fairgrounds
October 30, 2013
Rated 5.0 out of 5.0 by Cheryl888 Enjoyed my stay with my husband and dog
I stayed for two nights with my husband and dog, and I would highly recommend this hotel. The staff was very accommodating, and it was clean and quiet. Good choice of breakfast items and good coffee. Grabbed lunch next door and had pizza delivered for dinner; very easy. And it's close to the Hard Rock Casino, which was a bonus for me!
October 15, 2013
Rated 1.0 out of 5.0 by Lobo23 Reservations
We had a reservation at this location. When we showed up the said we did not. Luckily I had my email conformation...when this was checked it seemed that they had put another guests name on our reservation. They wanted to know who this person was!,?? It took 30 minutes just to check in and get things straightened out. Will not stay there again.
No apologies from the staff ....poor customer service at the counter...
October 12, 2013
Rated 5.0 out of 5.0 by Scottfl Excellent value for the location
As an older HI Express, it's not as modern as I've experienced elsewhere and the morning breakfast was not as fancy as others but the hotel was very clean and it's a great price for being so close to the Casino.
September 25, 2013
Rated 4.0 out of 5.0 by Sage009 Perfect location
We thoroughly enjoyed our first visit to this location. I was impressed with the friendliness of the staff, especially Darling. There was a nice fragrance in the room, beds were very comfortable. A great location, close to the Hard Rock Casino. The $25.00 coupon to any restaurant inside of the casino was wonderful. My only complaint was that the bath tub was too slippery, had to hold onto the bar. Super great experience. We will definitely visit again!!!
September 19, 2013
Rated 4.0 out of 5.0 by YANKEEGIRLS PERFECT LOCATION GREAT STAFF AND CLEAN ROOMS
VERY CLEAN ROOMS
LOCATION LOCATION LOCATION
SHUTTLER PERFECT TO AND FROM CASINO/HARDROCK
September 6, 2013