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Rated 4.7 out of 5 by 96 reviewers.
Rated 2.0 out of 5.0 by Bugs and Inappropriate staff The room had bugs, palmetto and ants in our 4th floor room. Obviously it had not been sprayed recently. The cleaning staff came into the breakfast room during customer breakfast time and got themselves breakfast and coffee and visited while customers were present. Inappropriate. The staff should not be speaking spanish around the patrons. They obviously assumed no one spoke it and they were not appropriate in their comments. December 30, 2013
Rated 5.0 out of 5.0 by Another great experience We have been staying at this hotel for the last few years while visiting our family in Tampa...always a great experience! December 28, 2013
Rated 5.0 out of 5.0 by Very clean and quiet We stayed here Christmas eve and have stayed here before. Clean, quiet, newly updated, beds and pillows are wonderful. Christmas elves visited during the night and we found a stocking and goodies on our room door in the morning. Full breakfast included - good coffee, good juice, so-so eggs and bacon, ok breads and toast. Complimentary newspaper, complimentary wi-fi. Top-notch value. December 28, 2013
Rated 4.0 out of 5.0 by Great place to stay My recent stay at this Holiday inn Express was outstanding with a couple of exceptions and both were housekeeping related: after the first night's stay the hand towels were never replaced which resulted in me going to the front desk for replacements. Secondly, the hand soaps were never replaced with the same results as above. December 23, 2013
Rated 5.0 out of 5.0 by A+ Great Hotel and convienent to everything you may need, shopping, eateries, grocery, etc. Will definetely stay here during my next visit. December 23, 2013
Rated 4.0 out of 5.0 by frendly staff Had issues with key. The batteries had died. Took 45 mins. to get new batteries installed Night clerk Brett had to stay over time to help me out. Good kid, you need to keep him around. December 18, 2013
Rated 5.0 out of 5.0 by Superb staff and perfect location We have been visiting this hotel from The Bahamas for the past 4-5 years and it always feels like coming home! We travel with our dog and it isn't always easy to find such good hotels like this one where everyone is so accommodating. Our special thanks to Lois who is always superb and her colleagues, Steve, Adele and not forgetting the young lady in charge of the pantry who helped fix our lap top! Thanks to all concerned for yet another lovely stay and we look forward to seeing you again next year! December 18, 2013
Rated 5.0 out of 5.0 by Great place to stay Clean room and a great staff! Everyone was very friendly Will be back soon, keep up the good work! December 16, 2013
Rated 5.0 out of 5.0 by Excellent place Amazing service, clean, staff very friendly, amazing breakfast and we really liked the breakfast-to-go idea since we were checking out at 4:30am i strongly recommend this hotel December 9, 2013
Rated 5.0 out of 5.0 by Wonderful !!!!!I We have stayed in another Holiday Inn in Tampa before but we will never stay any were but this one, we were treated so well, the rooms a clean, bathroom, overall it was great experience. And they had a wonderful breakfast, the ladies in the front desk were wonderful to,Ms. Lois and Ms Judy, it way a wonderful stay. December 3, 2013
Rated 5.0 out of 5.0 by Best room! The hotel was great! The rooms were updated and very comfortable! Staff was terrific and we even got a complimentary beverage upon arrival! Lots of restaurants and shopping within walking distance and easy to get around the area. Even though the hotel is about a mile off of I-75, it was in a very quiet little area--no traffic noise at all. Will definitely stay here again! December 1, 2013
Rated 5.0 out of 5.0 by great breakfast and service. A very nice motel. The staff was pleasant and timely with the check in. The breakfast was cooked very well and was fresh. The rooms were great, with refrigerators and microwaves. There were many elec. outlets. November 30, 2013
Rated 5.0 out of 5.0 by Confortable The hotel is well located, near to a Best Buy, Fridays, etc. the people is nice and relaxed, there are a little shop with some thik to eat and drink and the check out is very expedite you even need to go to the desk , you recieve your invoice in the room and is all. November 26, 2013
Rated 5.0 out of 5.0 by Chews We were in the Tampa area awaiting the arrival of our first granddaughter and ended up staying all week. The staff treated us like family and towards the end of our stay someone would ask every time we entered the property if the baby had arrived yet. Made us feel like family. November 24, 2013
Rated 5.0 out of 5.0 by friendly people We enjoyed our stay at your motel last week. The food and people were so great. We appreciate all the one on one time you took with us. Thank you again. The beer at check in was awesome. November 21, 2013
Rated 3.0 out of 5.0 by Mixed Results I had a mixed experience in this hotel. I will probably not return to this particular hotel. It really depended on who you dealt with at the front desk that determined your level of service. I spent 9 nights there and got some spectacular service and some very poor service depending on who I spoke with. It started out rough when I called ahead a day ahead of time and asked if I could check in at 1pm. I was told that I could so I planned around it. When I got there the room was not ready and I had to wait an hour. I know I asked for somthing extra with early check in, but I would much rather have had them tell me no so that I could prepare other arrangements. Some of the staff were helpful and genuinly cared and some were just very superficial about it. Overall I gave it three stars because it really ran the spectrum. November 18, 2013
Rated 5.0 out of 5.0 Best hotel yet What a pleasure it was staying here. It has everything you could possibly need right down to complimentary ice cream. Been in a different hotel for the last 4 weeks and this is the best hotel and best value for money. Great staff too. November 15, 2013
Rated 5.0 out of 5.0 by excellence!!!! this is the honest truth from a very satisfied guest! Our stay was very relaxed, pleasant & comfortable! The staff was very friendly & accommodating. The hotel lobby, our room & the dining area were super clean. We appreciated the fact that our 8 pound (baby) dog was also welcomed, for a fee of course & to our surprise the room didn't smell of past 4 legged "friend" visitors! We are very impressed & thankful & we highly recommend this beautiful hotel! THANK YOU!! & THANK YOU to your wonderful staff!! Mr. & Mr. R Zamiello LI, NY November 3, 2013
Rated 4.0 out of 5.0 by Convenient location This hotel was conveniently located near to shopping & restaurants as well as being just minutes from Busch Gardens. Staff friendly & helpful. Variety of items offered for breakfast each day. Would definitely stay here again. November 3, 2013
Rated 5.0 out of 5.0 by A wonderful value Stayed one night with 3 parents, 6 High School Athletes and my 8 year old. Everyone slept great. Everyone relaxed. Bathrooms super clean. Beds wonderful and comfortable. Front desk staff very, very nice! Highly recommend! October 30, 2013
Rated 5.0 out of 5.0 by Great service I always enjoy my stay at this holiday inn express. I wish all the holiday inns provided the same quality of service October 30, 2013
Rated 4.0 out of 5.0 by good stay Very good stay and staff overall were helpful and attentive... Asked one staff member how the shutdown was affecting any attractions in Florida and he was quite brusque in his response...... "I have know idea what you're talking about" Also noticed plenty of yawns and personal mobile phone checking from same staff member during stay. Every other staff member was top class,young gentleman who checked us in was most polite and welcoming. Room was spotless. This was a perfect location for us for Tampa Bay Buccaneers stadium and Busch Gardens. Only a couple of restaurants nearby however but fine for a short stay. October 29, 2013
Rated 5.0 out of 5.0 by Perfect! EVERYTHING about our stay was excellent! We had left a bag of clothes in one of the 2 rooms we had. When I called to see if they found it the person I talked to knew exactly what I was talking about. They shipped the clothes to me and I had them within 2 days. Very clean, comfortable beds, great breakfast, and friendly staff. Will definitely stay here again! October 24, 2013
Rated 5.0 out of 5.0 by Really nice newly renovated hotel I stayed here in October 2013 and the hotel was really nice - looks like it was just renovated. It is very modern, clean and attractive. The rooms are the same - newly renovated and nice. The staff also made extra effort when I arrived - offering a free bottle of water at checkin. Breakfast was good - I had hardboiled eggs but there was also cereal, scrambled eggs and some other items that I did not pay much attention to. I also liked that there is a movie theatre about a three minute walk so I was able to go see a movie easily. Overall this is a really nice hotel - far above my expectations for a Holiday Inn which I associate in my mind with low-budget. I am probably being unfair to Holiday Inns but that is my perspective. But maybe I am out of date. In any event this Holiday Inn is really nice. October 23, 2013
Rated 5.0 out of 5.0 by great staff my 4th stay wife and i will be back soon as we can October 15, 2013
Rated 5.0 out of 5.0 by FANTASTIC ACCOMODATIONS I HAVE NEVER STAYED IN SUCH AN EXOTIC AND EXPENSIVE MOTEL ROOM BEFORE! IT WAS GREAT TO HAVE ALL OF THE AMENITIES PROVIDED,PLUS THE BED WHICH I HAD A GOOD NIGHT'S SLEEP THE FIRST NIGHT! THE AIR CONDITIONING SYSYTEM WAS EXCELLENT! NOT NOISY LIKE THE WINDOW SHAKERS IN MOST MOTELS. I USE TO BE A HOUSKEEPING SUPERVISOR FOR HOSPITALS AND YOUR TEAM DOES A GREAT JOB! VERY CLEAN! THANK YOU FOR A MOST RESTFUL STAY. P.S. I ENJOYED THE JACUZZI. P.S.S. THE ONLY THING LACKING WAS A SAFETY BAR TO HOLD ONTO WHILE IN SHOWER FOR US OLD FOLKS! October 14, 2013
Rated 5.0 out of 5.0 by Great customer service and great facility When we arrived Judy greeted us with a great smile and warm personality. The hotel was great in all aspects from the room space, the mattress being super comfortable. Judy also recommended a great restaurant to eat. We also received an ice cream treat in the evening. Breakfast was great with a nice variety of items and flavored creamer for our coffee. Comfortable seating and great view. The pool was beautiful and really secluded from the road but yet very safe. The manager has a sign in the elevator with his cell phone number on it if you had an issue I spoke with him and told him I was going to call to tell him what a wonderful and relaxing experience we had and that I would be back to stay again. October 13, 2013
Rated 5.0 out of 5.0 by Beyond my expectations The hotel was beautifly and tastefully designed. The room was comfortable, clean and stylish. All appliances worked well. Most of all, the staff made me feel very welcome and special. Kuddos to the owner and management. October 9, 2013
Rated 5.0 out of 5.0 by It was clean, clean, clean! It was just an overnight stay but my room was very clean, the bed was amazingly comfortable and the sheets were crisp and white. The breakfast was very good with adequate choices. I will definitely stay there again during my next trip to Tampa. October 8, 2013
Rated 4.0 out of 5.0 by Presidential Suite The hotel is clean and comfortable. For staying in a presidential suite myself as well as guest were disappointed and uncomfortable when showering as the bathroom was not equipped with an extractor. This made taking a shower hot and uncomfortable. Overall I thought we'd get a little more than received bit room and bed was comfortable. had a la Come breakfast the hotel that weekend had a large group staying. The line was insane and getting a cup of coffee was insane and guest in line were hostel for a cup of coffee. October 3, 2013
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