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Rated 4.8 out of 5 by 133 reviewers.
Rated 5.0 out of 5.0 by Great service The staff is friendly, the rooms clean and the hotel; although out of the way, was conveniently located in an up and coming area with restaurants and Busch Gardens a short 15 minute drive. July 4, 2014
Rated 5.0 out of 5.0 by Very impressive. Whole property was clean, staff was friendly. Was planning on going to the beach and they recommended a beach and had directions already printed for guests. Only concern was that there seemed to be a local sheriff stationed there for some reason. This made me feel safe but then also made me wonder why he was there. Great place to stay if going to Busch Gardens and or Hard Rock Casino. They gave the guests free ice cream everyday from 8 pm to 10 pm. This was nice. July 3, 2014
Rated 5.0 out of 5.0 by Clean with an Amazing Team We actually arrived to Tampa very late and drove to another Holiday Inn in error. That hotel directed us to the Tampa I-75/Bruce B. Downs Holiday Inn where I had made reservations. I was very, very relieved when we arrived to our actual hotel as the other Holiday Inn left an awful first impression and I didn’t go any further than the lobby. The staff and environment were amazing. Every single member of the Holiday Inn Team showed what excellent customer service really is. They went above and beyond with each of us, even my 2 year old. They took time at breakfast to talk to us each day and then every evening when we returned they always asked how our day went. The entire hotel from the outside to the inside were kept neat and clean. June 27, 2014
Rated 5.0 out of 5.0 by wonderful hotel Beautiful property. ...room was always clean, the common areas were always well maintained. Staff was always polite and very helpful. Would definitely stay here again. June 22, 2014
Rated 4.0 out of 5.0 by Nice Place to Stay Guest Room was surprisingly nice, my only issue in the room was the bathroom lighting, it could be a little more especially over the shower area. Stay was great and hotel was very clean. The only other issue was the elevators were extremely slow and probably could use a good servicing. June 20, 2014
Rated 5.0 out of 5.0 by Family Vacation I enjoyed my stay overall. The rooms, staff, and free breakfast was great! I stayed in the presidential suite. The only thing I did expect is a little cooking area not just a sink, microwave and fridge. I wished the TV selection had a few kid friendly stations such as sprout or Nick jr, for little ones. But overall I would stay again! June 19, 2014
Rated 3.0 out of 5.0 by watch out Poor customer service.DO NOT try to check in early!! June 19, 2014
Rated 4.0 out of 5.0 by bed not bad but pillows were too soft and thin We were here for appointments at the Cancer Center and it was farther away then we wanted but could provide an easy chair in the guest room which we needed. The room was advertised as a suite but it was really just one large room with no doors or anyway to separate the sitting area from the bed area. I expected a suite to be two separate rooms so one person could be up with lights on and not disturb the other. Would not pay the extra if we have to return - would just get a normal room. June 16, 2014
Rated 5.0 out of 5.0 by Family function We stay because of a family function in the area. Was great for us. June 14, 2014
Rated 5.0 out of 5.0 by Home away from home... I want to thank all the wonderful staff that works at this amazing hotel. I joined the Metlife workforce at end of April and it was a new move for me. I still lived in Tallahassee and needed a place to be my home during the work week while I transitioned. The staff here welcomed me with open arms and made this my during the week home. Each day I was greeted with a smile from all the staff and the management. I appreciate the dedication to providing a home away from home feeling. I now have moved here, but trust me, I will never forget how wonderful my stay was here. I will recommend this hotel to every person that I know if they travel to Tampa. Thanks again for all you do and keep up the good work! June 11, 2014
Rated 5.0 out of 5.0 by Excelente Hotel Buen hotel, buen trato, Buena comida, mucho confort y silencio, las camas muy buenas de hecho las mejores que me han tocado de todas las visitas que he realizado a diferentes hoteles cuandi estoy de vacaciones. Se lo recomiendo , no sufra byscando hoteles, este lo tiene todo para usted y su familia. June 10, 2014
Rated 5.0 out of 5.0 by Just as we expected. We have been staying at Holiday Inn Express motels for many years - especially on our travels to Pittsburgh (family) and Florida (vacation home). We like that we know what to expect and we get what we expect. The suit our needs and locations work for us too. June 6, 2014
Rated 5.0 out of 5.0 by Great rooms, Friendly Staff I picked this hotel because of the reviews and was completely satisfied. The rooms, grounds, and hotel were well kept and the staff were very friendly. Would definitely recommend and stay on future visits. June 5, 2014
Rated 5.0 out of 5.0 by Lois I really loved this hotel. Lois who works at the front desk is phenominal in her care and curtisy for me as a guest. She really cared for me as a guest and showed interest in me while I met with our local employees. Also, I met the general manger George who also showed great care. This s a great hotel in look and in service and this is where I will stay when I am in Tampa. Thank you so much. June 3, 2014
Rated 5.0 out of 5.0 by great location, great value Excellent hotel; about 12 or so minutes from Busch Gardens. Had suite with 2 beds and sofa bed as have 3 teenage daughters so a 2nd TV would have been nice and maybe a privacy curtain. Breakfast and pool very good. Good location with lots of restaurants within walking distance. Overall great hotel and great value. May 30, 2014
Rated 5.0 out of 5.0 by Clean and Quiet Great hotel and staff. Good location from major highways May 30, 2014
Rated 5.0 out of 5.0 by My favorite I've probably stayed at over thirty HIE's and this one is no doubt, the best. I gave them a 3 on breakfast choices because that's how I rate the typical HIE. These folks would undoubtedly do better if they weren't restricted by IHG on what they can offer. May 27, 2014
Rated 5.0 out of 5.0 by Recommendation excellent staff and facility. I could not have been to feel more comfortable and the location was perfect for me to conduct business and visit family in the Tampa area. May 19, 2014
Rated 5.0 out of 5.0 by Busch Gardens 2 day package This package comes as described in the promotional material with 2 adult day passes for 2 consecutive days at Busch Gardens with a very nominal increase in the room price. This in itself is a very good deal. What they don't mention in the promotion is that one of the days includes all day dining at the theme park for each of the adult ticket holders. This makes what was a very good deal into an exceptional deal. Thank you Holiday Inn Express. May 17, 2014
Rated 5.0 out of 5.0 by Clean and friendly Hotel was great! Wonderful breakfast, spotless rooms, super staff , Will definitely be back! May 17, 2014
Rated 5.0 out of 5.0 by I really like this hotel! My family and I stayed at this hotel last November and again this weekend, while visiting family in the area. We were impressed with this hotel after our first stay -- rooms were spacious, clean and comfortable, breakfast choices were tasty and above average, breakfast seating area was ample and kept neat & clean. The staff is really nice. In fact, Ms. Judy at the front desk said she remembered us from our last stay! (I remembered her too). And the General Manager took time to meet and chat with us and all the other guests during breakfast, even though it was a weekend and a holiday. The staff are all very accommodating. And I love the little things this hotel does to make your stay more enjoyable...a complimentary ice cream at night...a beverage at check-in, etc. My 3 year old loves "Daisy," the giraffe statue in the lobby and kept saying "are we going to the giraffe hotel?" Thanks for a great and comfortable stay! April 22, 2014
Rated 5.0 out of 5.0 by Home Away From Home We travel all over the country with my job, this Holiday Inn Express is one of my favorite stays. The staff is great!! WE love this place!!! April 19, 2014
Rated 5.0 out of 5.0 by Holiday Inn to the rescue! We luckily found this hotel after checking in and out of a disgusting room elsewhere. The price was great and we loved our stay. The staff was incredibly friendly and helpful. Clean rooms, great breakfast variety, nice pool. Even the general manager would walk around and sit and talk to everyone at breakfast to see how our stay was going and to see if we needed anything. And of course, my kids loved the free ice cream every night. April 7, 2014
Rated 5.0 out of 5.0 by My home way from home I had the option of 2 hotels in the Highwood Preserves area, tired them both, and concluded that the Holiday Inn was the best choice for me. Not only were the rooms more spacious and comfortable but the staff has welcomed me and treated me like family. I have been onsite every week now since the middle of February and will continue to choose this location as my home away from home. With free internet, pancakes for breakfast, and an ice cream treat each evening, I could not ask for more. It is these extras that make me keep coming back for more. April 4, 2014
Rated 5.0 out of 5.0 by Great hotel This is one of the best Holiday Inn Express hotels I have stayed at, and I almost always stay at one when I travel. The staff goes overboard to make sure your stay is what you expect and then some, the facilities are above average. It will be my hotel of choice in the Tampa area. April 2, 2014
Rated 5.0 out of 5.0 by Best hotel in the area I travel to north Tampa regularly. This is the best place I have found. Great staff, clean and comfortable. I knocked down the breakfast a bit. It's not a 4-star resturant, but for a free breakfast, it's one of the better ones of all the chains. March 31, 2014
Rated 5.0 out of 5.0 by Good experience Great friendly staff. Clean rooms. I would recommend and stay at this location again. March 19, 2014
Rated 5.0 out of 5.0 by Superb! Everything well taken care of. Spotless, comfortable, great breakfast choices, very friendly, helpful staff. Close to restaurants, attractions and shopping. Hands on general manager, George, takes a personal interest in your stay. March 8, 2014
Rated 5.0 out of 5.0 by Wonderful Stay All the remodeling is done and the changes are awesome! Refrigerator & microwave in all the rooms is great. The outlets over the bed table are so easy to reach! And the adjustable reading lamp built into the headboard is a fantastic touch. The bed was still the best I've ever slept on. The staff is always so nice to deal with. They are always so accommodating and pleasant. I WILL be back! And I recommend this hotel to anyone who wants a wonderful experience. March 2, 2014
Rated 5.0 out of 5.0 by great experience Diff breakfast each morning, great coffee, very clean, just remodeled, gave us a few perks upon check in and gave kids an extra treat in the evening! The extra mile kinds gestures. February 20, 2014
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