Rated 3.6 out of 5 by 202
Rated 1.0 out of 5.0 by ptubesys Doesn't Meet Expectations
The hotel is out of date, showing significant wear and overly priced for the accommodations you get and expect. They are currently doing some renovations. However, before staying there again, I'll check on the progress. It appears to be a slow slog.
February 10, 2014
Rated 3.0 out of 5.0 by Jdubya68 Location is Great, but.....
The proximity to the airport is great. The proximity to the path for a run/walk along the W Courtney Campbell Causeway is nice. The food at the Bahama Breeze restaraunt next door was good and it has a fun atmosphere. However, I stayed in room 324. The bathroom needs attention. The tub, shower, and vanity need to be replaced. The sink barely drained. There was a very dated feel to floor three all together.
Then there is what they call an excercise room. OK, it's Florida, and who wants to stay inside, but it was raining on my last day, so I went to use the treadmill. There was only one middle-of-the-road quality treadmill, a recumbent bike, and a stair stepper. I suggest adding another treadmill or two, and perhaps add some type of weight machine like the one shown in the web site pictures.
February 2, 2014
Rated 4.0 out of 5.0 by town12 Rocky point Tampa
At this location there is no sound proofing that has me perplexed. Any conversation from next door can be heard. I told the front deskand they seemed concerned but of course their is no remidy
January 31, 2014
Rated 1.0 out of 5.0 Filthy Hotel
When I write a bad review I like to at least begin with the positives of the place that I found. First the front desk staff was very polite. The breakfast staff also very polite. Second the location is great.
Now onto the bad...
The overall cleanliness of the hotel is pretty bad, the carpets are gross etc... I stayed here for 5 nights. Suite with 2 queen beds. One of the beds had recently been sat on and I found long curly brown hair in the other (I'm bald). The bathroom... goodness. Urine in the toilet, toothpaste in the sink. I complained to the front desk and he said sorry but that was it, no offer to fix, change room or anything.
Next day I go work and come back to a barely cleaned room. The toothpaste still in the sink, linens had NOT been changed, I know because i put a thumbprint on the inside corner with BBQ sauce to check. Called complained and the front desk clerk still did nothing except apologize.
At this point I seriously considered changing hotels but i travel with so much stuff and it would be a big hassle, so I gave them another chance. Third day was better. Forth night was last night. If my room isn't clean when I get back here this evening I'm out of here for my final night.
I do not recommend this hotel.
January 30, 2014
Rated 1.0 out of 5.0 by RWDE Horrible experience
Checked into this hotel Saturday evening, Jan. 25 for two nights. Check in went fine. When we got to the room it was filthy. The hotel is currently undergoing renovations. Chalky white dust covered every table, chair, lamp, TV, refrigerator, vanity, etc. The carpet had not been vacuumed and was old and stained. I went back to the desk and complained to no avail. The desk clerk said the only other room available was a room over a smoking room and most non smoking guests complain that the smoke came up into the room from below. She stated she would try to come up in 10-15 minutes and wipe down the room as she was the only one on duty and no maintenance staff was there. After waiting the time, no one showed up. My wife and I then proceeded to clean the room with a hand towel. When we finished, the towel was black on both sides. I took the towel to the desk, and the clerk said she would show it to the manager the next morning. No one contacted us during the rest of our visit. No apology, no adjustment of rate, no additional points, NOTHING. I am a platinum member with over 400,000 points. Never have I seen a hotel as bad as this one. If this hotel was representative of all IGH hotels, I would never stay in another one. I would not recommend this hotel to anyone.
January 28, 2014
Rated 5.0 out of 5.0 by Kelly19 Close to airport with shuttle service
Nice property with water view and close to airport. Rooms were clean and staff was helpful. Nice restaurant for lunch or dinner within walking distance. Free shuttle to and from airport very convenient. Good value for the price. Would stay here again.
January 26, 2014
Rated 4.0 out of 5.0 by Ama_jor Feels like home
Every time me and my family go to Holiday's Inn we are treated as VIP. We always feel like home in the Holdays inn. The reception people were very friendly and helpful. They always ready to inform us for any specials or special activity. Thank you for making our stay in Tampa enjoyable.
January 15, 2014
Rated 4.0 out of 5.0 Exceptional Service and Excellent Value
My flight was cancelled, and I needed to find a hotel for the eve. The property had shuttle service from the airport, and the front desk staff went out of the way to ensure I was comfortable and had amenities like toothbrushes and toothpaste. Bahama Breeze is right next door, so easy meals, too. And complimentary breakfast in the morn. :)
January 12, 2014
Rated 5.0 out of 5.0 by CruisingWithCindy Convenient location at a great price
This hotel is close to the airport, and offers free shuttle service from the airport. The cruise port is father away, but affordable transportion can be easily arranged. The distance from the port is actually a benefit, as staying in a less-traveled location makes it a less-frenzied experience. There is a very nice restaurant immediately next door, the ultimate in convenience for those traveling without their own transportation. The hotel staff is friendly and efficient, and the amenities we experienced, including free Wifi and a mini fridge and microwave in our room, were greatly appreciated. The hotel's location right on the bay is also a great reason to stay here.
January 11, 2014
Rated 4.0 out of 5.0 by thesmiller no fridge/short on food
Our room was Ok but the refrigerator did not work and when we went to breakfast, they had run out of eggs and were short on several other items....very disappointed.
January 6, 2014
Rated 2.0 out of 5.0 by Mrs SKA Mrs SKA
We have stayed at this hotel before and had a pleasant experience. That was not the case this time. We used our earned points for a 2 night stay. We were there on a weeknight -Wed- and the hotel did not seem busy. When we checked in we found we were in a room at the end of the hall on the parking lot side. This hotel has a great view of the bay on the other side. My husband asked if we could be changed to a room on the other side with the bay view and he was told no. Didn't have any was what the fella at the desk said. We felt that since we were not actual "paying" guests we didn't count. The room we were in was in pretty rough shape and wasn't the best this hotel has to offer. Needless to say it was not a pleasant stay and we will likely not stay here again.- we had booked for a 2 night stay but left after the first night. This hotel is in serious need of update and renovations - soon !! The vanity in our room was cracked about 12-14 inches underside of the top/ NOT a pretty site. As I said not a good room so we left a day early and came home.. Just felt that using our rewards made us less than desirable to them - they sure don't recognize loyal customers at the hotel.
December 31, 2013
Rated 5.0 out of 5.0 by DrRon Very nice hotel
The hotel is very nice, especially if you obtain a room on the bay (rather than the parking lot) side for a nice view out of the window. The staff does a very good job. Facility is well maintained. Breakfast is the typical Holiday Inn Express breakfast (with a pancake making machine). I try to stay at this location when I'm in this general area -- as long as I am able to have a water view room.
In the unlikely event that you have especially loud neighbors during the night, you may have to ask the hotel staff to ask them to quiet down. Out of all the nights I've stayed here, I just had to do this once.
For breakfast, the hotel needs to have a variety of quality fresh fruit. The only fruit item is bananas, and they don't get them every day... so they are often too green or too ripe. They might do better to have apples and/or oranges which have a longer shelf life, and/or to buy bananas at the local grocery store (which has excellent bananas).
Platinum member gift is a bottle of water, a package of chips, and a small package of trail mix.
Hotel has cookie snack in the late afternoon, but they run out quickly.
December 21, 2013
Rated 3.0 out of 5.0 by atlantasusan Room just OK
I must say I have stayed at this property many times and this was the first time that I found the room to be less than wonderful. Old and smelled musty. Bed felt past its prime of comfort.
I will be back and still recommend the hotel because every other time I have stayed it has been wonderful. The view while having breakfast outside is what really keeps me coming back.
December 14, 2013
Rated 2.0 out of 5.0 by gilpatrick ok stay
the stay was good but over all the experience was not real memorable the pool heater was not working so my children couldn't swim and toiletries was not supplied well had to go to the desk to get supplies like coffee and toilet paper but the breakfast was good would stay again but the pool heater would have to be working
December 10, 2013
Rated 3.0 out of 5.0 by chastees Tired Property
Property needs a facelift. Everything is dated. While the property was clean, felt dirty due to age.
December 9, 2013
Rated 5.0 out of 5.0 by SGW1 Florida vacation
Spent 7 days in Tampa for Thanksgiving and visiting son at U.Tampa. Upgraded to a suite was nice treat. Breakfast everyday was perfect. Short drive to campus as well as Clearwater beach. Enjoyed jogging trail on the causeway. Piper at the front desk was a sweetheart and very helpful.
Only downside was the pool heat pump was reportedly broken so the water was a tad chilly. Still useable.
See you next Thanksgiving.
December 6, 2013
Rated 4.0 out of 5.0 by Lindasue7 pillows
Loved the room. The bed was wonderful!
Appreciated the upgrade to a King suite.
I experienced tightness and discomfort in my neck the next morning. I am thinking the pillows may have been too large (fat).
Everything else was excellent!
December 5, 2013
Rated 5.0 out of 5.0 by Jaycee21 wonderful service
We had wonderful service. Enjoyed our stay and have recommended to others.
December 4, 2013
Rated 1.0 out of 5.0 by Vickypilar the worse Holiday Inn I ever visit
Mantiniece was horrible, not clean, bad breakfast.I won't be back.
December 3, 2013
Rated 4.0 out of 5.0 by Vickypilar average hotel
all was good, not great but it was good for the price
December 3, 2013
Rated 5.0 out of 5.0 by Out of town Stood Here Many Times, Over Due Review.
I have stood at this location many times over the years, I always had a great nights sleep, great breakfast and a nice stay. The walls are a bit thin but overall I am pleased and such a great value. Thanks so much to the manager and staff I will stay again the next time in Tampa.
November 29, 2013
Rated 5.0 out of 5.0 by Baahston Nov.15 precruise stay
Very convenient for precruise. Transportation was great.
Front desk manager Juan helped me retrieve my cell I left
on Van. Very clean rooms, friendly workers. Close to Bama Breeze which is great for food and drink. Hotel provided a very good breakfast also. Will definitely stay here again.
November 23, 2013
Rated 4.0 out of 5.0 by PK3214 Very helpful counter people
The room was quiet, and clean, however, there was no place to put our luggage other than the bed, which was in use obviously. A couple of luggage caddies would have been great. The only restaurant within walking distance had an hour and fifteen minute wait, so we had to order a pizza to be delivered to our room. This hotel is close to the airport, and that was very nice,and the morning complimentary breakfast was great.
November 21, 2013
Rated 4.0 out of 5.0 by MsMouse Nice place to stay before flying out of TIA
Although we stayed with friends for most of our stay in the Clearwater area, we wanted to be near the airport the night before our flight. This property was very convenient to TIA, and although our particular room did not face the water, it was still nice to be able to sit by the pool and look out over Tampa Bay (especially the next morning at the very ample breakfast.) At one point, we asked for a refrigerator and maintenance promptly brought one up to our room. We met up with some friends at Bahama Breeze, which is right next door to this HIE, and had a nice dinner - we even danced to the music on the outside deck at sunset! All in all, a nice way to end our time in Tampa!
November 18, 2013
Rated 3.0 out of 5.0 by HerbertA Needs Improvement
Terrible problems with internet, concerns over security, and no wakeup call as requested made this a regrettable stay. I visited this hotel a few months after having reporting security concerns at this hotel, and after being assured that they would make things better resulted in "no better" .... absence of personnel at the front desk, and litter under my door several times a night by local pizza companies leaves me to believe strangers are able to infiltrate this property throughout the day and night at will (all doors are unlocked and accessible. I almost missed my morning flight when my wake up call was not performed. When I tried to check out, I had to wait for about 15 minutes for someone to come to the front desk, with no answering of the front desk phone during that time. I reported the internet problems to the manager, and nothing was able to be done although he acknowledged he knew of the problem. I left unhappy but apparently that doesn't matter at this location.
November 11, 2013
Rated 5.0 out of 5.0 by nlegram nice place
Very nice place to stay. Piper at the front desk was very nice and helpful.
November 10, 2013
Rated 1.0 out of 5.0 by Jay888888 This property is going down hill.
The staff are nice people but the elevator is disgustingly dirty. Ice machines don't work. Rooms are beat up bad and not very clean. Linens are worn out. You can see thru them. Been staying here for a day or two every year for 8 years. Been getting worse every year. Won't stay here anymore. Lots of dirtbags wondering around also. There are better options in the area. Sorry Holiday Inn your usually pretty good. Not on this property.
November 8, 2013
Rated 3.0 out of 5.0 by gfjanie Good clean hotel.
The hotel is located close to the airport and you can stay a night and leave your car and pick it up when you return. This makes getting an early flight much nicer. It is clean, however, the bathroom soap dishes were peeling and it make them look dirty. The shower curtain would not stay in the tub so water got on the floor. The sheets were stained but obviously had been washed, but still not pretty.
November 8, 2013
Rated 3.0 out of 5.0 by Saywat Great Location, Customer Service was Poor
The location is conveniant for the airport and there is plenty of good resteraunts and bars around the hotel.
The staff lacked basic customer service skills and acted like you where bothering them whenever you interacted with them. Whether asking for a taxi, wake up call or anything it appeared to be a bother. If the location was not conveniant I would not recommend.
November 8, 2013
Rated 5.0 out of 5.0 by SarahK88 Great staff and great view of the bay!
We had a wonderful stay at this Holiday Inn Express June 28th- July 1st. We will definitely be back to this location if we are ever in the area again! The staff is so warm and accommodating.
November 7, 2013