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Rated 4.2 out of 5 by 163 reviewers.
Rated 3.0 out of 5.0 by wrong room I have been staying here for years because of the location. I reserved and pre-paid for my room, but they gave it away. July 15, 2014
Rated 5.0 out of 5.0 by great staff on all shifts the room was large and the bed was very comfertable very clean all over the room the halls the lobby and the eating area breakfast was very good with large selection of food. staff was very frendly and helpful would defenatly stay again. July 14, 2014
Rated 4.0 out of 5.0 by Vacation time The changes that are being made are great. Improvements are noticeable and making a difference. The exercise room could use some new equipment while you are at it. What you have is old and some not working properly. I have stayed at this hotel several times over the years and have never been disappointed. Good, helpful, friendly, and professional service. Good location. Good eats around. Breakfast is ok, was late the morning I was leaving. Lots to do in the area. I would recommend this hotel to anyone going to Bush Gardens, Hard Rock or any other activities around. Until Next time. July 8, 2014
Rated 5.0 out of 5.0 by Had a great stay Everyone was super nice. I really enjoyed our stay July 6, 2014
Rated 5.0 out of 5.0 by Quick Trip Great Location, Friendly Staff, Shuttle to Hard Rock July 2, 2014
Rated 1.0 out of 5.0 by Great Service, but dated and noisy I believe the caption says it all. This facility while clean and fairly well maintained is for the budget conscious traveler more interested in price than sleep quality. Insist on a top floor away from the nearby busy highway and avoid weekends. July 1, 2014
Rated 5.0 out of 5.0 by Excellent and Well Run Perhaps the nicest HI Express I've stayed in. I reserved a two room suite since the extra cost was minimal and enjoyed its roominess. The breakfast was better than most competitors (Hampton inn specifically) in that there was hot meat and eggs that change daily. Allow me a quibble...I'd appreciate scrambled eggs versus the production omelet which tasted manufactured. Also, the only fruit was whole fruit. Some non-sweetened cut fruit would improve things as well. Staff was quite helpful upon request, including my request for a late checkout. A great place to stay when in the area!!! June 29, 2014
Rated 5.0 out of 5.0 by Great service and very clean, well maintained property! I was very pleased with this property. The staff was great and I would definitely stay here again and recommend it to others. I was especially impressed with the manager. It was overall an exceptional experience. June 25, 2014
Rated 5.0 out of 5.0 by What an "Express" is supossed to be Friendly, professional staff providing great service and a really nice room. Small problem with the telephones but otherwise, a great stay. Would book this "house" again if in Tampa June 22, 2014
Rated 3.0 out of 5.0 by Clean and Consistant Good hotel with reasonable performance and customer service. June 22, 2014
Rated 5.0 out of 5.0 by Comfortable I feel every staff member was very good. The room was great, the breakfast was good, the front desk staff was very helpful. I would go back there any time , I didn't find anything wrong. In the evening, they had fresh coffee, home made cookies and popcorn for the guests. June 21, 2014
Rated 3.0 out of 5.0 by Not impressed I've stayed at other Holiday Inn Expresses in and outside Florida, and I'd say this one has a lot of catching up to do. 1st, upon check in, I had to change rooms to a non smoking room because I had been booked for a smoking room (even though I had booked a non smoking room online. Apparently, you can't book a non smoking room with points online. Although, it let me). They made me feel as though they were bending over backward for me. 2nd, we were put in a room where the entire floor was being renovated. It was pretty inconvenient to have to maneuver our baggage and kids through all the construction. 3rd, one of our beds had small hair clippings on the pillows as though one of the workers decided to take a nap on the bed before we came in. Instead of giving us another room (probably because they would have to bend over backward again), a man came in and awkwardly changed the sheets while we were still in there. On the bright side, the nights were quiet and the breakfast was fine. I would not visit this place again. June 19, 2014
Rated 4.0 out of 5.0 by Great location Air conditioning is old-fashioned and noisy for this new looking hotel. June 19, 2014
Rated 5.0 out of 5.0 by This visit was GREAT During the past 4 months I've stayed at this Motel and have enjoyed the stay with the exception of the check-out. The staff at check-out (Jena) was rude and very un-helpful. She will not do anything but complain and tell you how bad the other staff is. When asked for coffee, she flat out says she wont fix it, you need to schedule it on her time. June 12, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything was great from check-in to check-out. GREAT JOB!!! June 11, 2014
Rated 5.0 out of 5.0 by Tampa State Fairgrounds stay Great overall Hotel.The Breakfast alone was worth the stay. June 10, 2014
Rated 3.0 out of 5.0 by Concert Stay Stayed here because it's right across the street from the venue for a 2-day concert. Got good sleep on comfy bed. But staff during breakfast not very friendly, and got over-charged after checking out. June 3, 2014
Rated 5.0 out of 5.0 by Great experience The only problem I had was crossing the highway to get to a concert. I feel that the hotels in this corporate park should get together w/ the city of tpa and build an overpass for folks crossing a 6 lane highway June 2, 2014
Rated 5.0 out of 5.0 by Clean and comfortable This facility was very clean. The beds were comfortable. The breakfast had variety and the staff was courteous and friendly May 28, 2014
Rated 3.0 out of 5.0 by Gentleman at counter rude ! When checking in I was sent to a room that was right across the hall from the elevator / pop machine, I returned to the front desk and asked to be moved the young lady at the desk was more than willing to move my room, she was going to move it to first floor and I ask to not be on first floor, The gentlemen said rudely you just tell us where you want to be. I'm paying over $100.00 for a restful night I didn't need someone to say that to me. Also the breakfast was offal !! Not a good choice like other Holiday Inn Express. Eggs were cold... May 27, 2014
Rated 4.0 out of 5.0 by Clean and convenient to downtown business Nice rate despite a saturated conference week downtown. Very convenient to downtown conference center. Convenience, food and gas all nearby. Hotel was well cleaned, staff helpful. May 26, 2014
Rated 5.0 out of 5.0 by Lady Antebellum Stay Overall this is a great place to stay; especially when concerts are in town at the FL State Fairgrounds. My husband May 25, 2014
Rated 5.0 out of 5.0 by Driver (bus) All was great staff was friendly rooms clean and a/c was goog and cold May 21, 2014
Rated 1.0 out of 5.0 by Extremely poor service at check in When I arrived to check in there was no line but the person behind the desk was on the phone. A long conversation to book a future reservation occured and then the clerk proceeded to take another call. I had not been acknowledged yet. I then went out & returned with my parent who moves slowly due to a bad knee. At this point we were finally checked in. This took over 15 minutes. I am a platinum member & have stayed at many, many IHG properties around the world and have never experienced such rudeness. This is my only negative review of a hotel but the experience with the front desk really soured the entire stay. Further, there was no mention of priority club. May 17, 2014
Rated 3.0 out of 5.0 by Facility nice, customer service non existent The physical hotel was nice and the rates were very reasonable. The customer service was almost non existent. May 7, 2014
Rated 5.0 out of 5.0 by A Great Stay! This hotel is right across the street to the entrance of the Fairgrounds and Ampitheatre which is why we chose it. It was so convenient not to drive to the show and deal with traffic. There are a few restaurants within walking distance also. The breakfast was great and the hotel amenities were all very good. The staff was great and we were very comfortable. April 29, 2014
Rated 4.0 out of 5.0 by nice stay For the most part nice staff and nice stay. I would stay again. April 28, 2014
Rated 5.0 out of 5.0 by Great value..clean and comfortable I always stay here when I am in the area..very clean..comfortable beds..nice size rooms and a great breakfast ..good customer service at front desk and in the breakfast area... April 27, 2014
Rated 5.0 out of 5.0 by Great hotel for casino visit Great location and complimentary shuttle to casino. Staff, rooms, bed - all excellent. April 22, 2014
Rated 4.0 out of 5.0 by Last two visits I stay for two night my last two visits and my room was never clean or restock with in room coffee, towels and bed was not made. I do enjoy the staff and the location and I did not complain because to me it is not that big of a deal. Desk gives e coffee and the room is clean. Thanks April 21, 2014
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