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Rated 4.4 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Great place to stay! This Holiday Inn Express has great service personal, from the front desk to the lady who cleaned my room. Great beds and a good choices for breakfast! I am staying there again this weekend! They have a very nice pool and a hot tub but I didn't have the opportunity to try them out. July 18, 2014
Rated 5.0 out of 5.0 by Excellant Service The desk clerk was very helpful and pleasant. The hotel was clean and well maintained. The house staff was also very nice and helpful. My only complaint was that breakfast on the weekend started at 7am and we had to be at the college by 7am. July 17, 2014
Rated 4.0 out of 5.0 by Great sleep...but a bit trapped without a car I recently booked the Holiday Inn Express as it was one of the hotels recommended by the conference organisers. On the plus side, the staff were lovely, the room was spacious, it was quiet, and there's a small pool and gym. However, if you don't have a car/vehicle, you're pretty much stuck here with nothing to do (unless you want to spend $30 in a taxi to get to the mall July 14, 2014
Rated 5.0 out of 5.0 by Wonderful staff, and very clean! Breakfast is great! This hotel is very quiet! The staff is very attentive, and the breakfast area very clean! The food is wonderful, just wish there were waffles! The pool area is very nice, and the exercise room is fine! I used the treadmill every day. There wasn't fresh fruit several days, so we did miss that! Overall, a very nice place to stay! July 13, 2014
Rated 5.0 out of 5.0 by Nice clean rooms, large swimming pool, key card problems This is a very nice property with well appointed large clean rooms. Booked 3 nights with IHG points. I'm an IHG Platinum member and upon arrival my room was upgraded to suite. My family and I enjoyed the large outdoor pool and hot tub. The hotel is in a very quiet location away from the road. Ended up extending our stay another 2 nights. The only thing that took away from our experience were the constant key card issues. Most of the time only one of the 2 keycards worked, a couple of times neither worked (red light - access denied) and it took repeated trips to the front desk to get them reactivated. 6 times over the 5 days! In spite of the key card issues I highly recommend this hotel. July 9, 2014
Rated 4.0 out of 5.0 by Great Customer Service I have stayed at this hotel about 4 times in the past year when visiting family. Each time has been a very pleasant experience for us. The staff is always very friendly and helpful. Breakfast service is always excellent, Yasmin is awesome and she makes sure that everything is stocked and she is very helpful and sweet, she was not there at our last visit and I noticed a difference in the service during breakfast, but not for the better. Other than that, we have always had a great stay at Telecom Park Holiday Inn Express. We used the pool this visit, which was very refreshing after such a hot day. Pool towels are provided at the lobby and the kids loved the waterfall at the pool. July 5, 2014
Rated 5.0 out of 5.0 by Great Experience My stay at the Holiday Inn Express at Telecom Park afforded me a clean room, delightful breakfast and inviting amenities. From the moment I walked in the door, the Staff was friendly July 3, 2014
Rated 2.0 out of 5.0 by Hotel was dirty We did arrive late Friday evening, but when we came in the lobby floor was dirty, as we went to our room it was dirty as well. Went to breakfast the next morning around 8:45 and it was a mess as well. The creamers were bad for the coffee, which I brought to the attention of the attendant. All the fruit was gone and when I asked for some I was told there wasn't any left/ @ 8:45 am, I was very disappointed. We left our room around 11 am did not come back until 10:30 pm to find our room had not been touched. Is was not cleaned and towels and soaps were not replaced. Had to go to the front desk to get towels and soaps, and when we said something no one made a big deal about it. The next day at breakfast the pancake maker was broken. and was also a mess... I was very disappointing stay and do not plan on returning, which is sad since my child just started at USF.. less then a mile away. June 30, 2014
Rated 5.0 out of 5.0 by Beds VERY COMFY We like the location, cleanliness and pretty well everything about this facility and we will be back again as we have business in the are. June 29, 2014
Rated 5.0 out of 5.0 by family time We had three rooms as a family get together. We enjoyed our stay very much. Staff had great personalities. This is not the first time we have stayed at this hotel and probably won.t be the last! June 26, 2014
Rated 5.0 out of 5.0 by My Stay on June 19-20 at the HI Xpress Tampa North Excellent hotel to stay at, very clean and quiet and well located. The only negative I have is that I had to use the business center which is a small computer room with no A/C so it was very hot in there. June 24, 2014
Rated 5.0 out of 5.0 by night before surgery Hotel was great. My wife used it many times while daughter having surgery at Moffitt Hospital. This time it was for my wife's surgery. Quiet and close to hospital. June 18, 2014
Rated 5.0 out of 5.0 by Great stay Room was clean and comfortable. Breakfast was great. June 16, 2014
Rated 5.0 out of 5.0 by Better than expected Stayed here for business 2 nights and was pleasantly surprised! Exceeded my was great. Quiet, clean, comfortable!!! Breakfast was good too... Overall a great experience. June 11, 2014
Rated 5.0 out of 5.0 by Safe, Fresh and Clean. Nice hotel. Excellent quality. Average value. When I stay in a hotel, I want a good value and a clean and fresh accommodation, where I can also feel safe inside and outside. Great rooms with great bedding. Breakfast was good - country gravy was great to top the great biscuits, but was not available the 2nd morning - disappointing since I love that stuff. I heard at least 3 other customers asking for it too - not very happy; in the South, we love that gravy and see it as a food group! LOL. Internet was good too. if you travel to family, this is a great choice. It's close to everything and yet away from the crazy Tampa traffic. Price is ok, about 20 dollars more than many others in Tampa, but I paid the little extra for the reasons mentioned above. The Nail salon and the Chinese and Italian restaurants in the parking area mini-mall can come handy if hungry or need your nails fix - at only 50 steps from the lobby's entrance. The only thing that I would improve, is perhaps kinda not a big deal but a little annoying when I used it - the "Do not disturb" sign that you hang on the door know will fall every single time you open the door and the AC fan comes on and off thru the night, without the ability to make it run all night for a constant noise level.... not a big deal and not a deal breaker - I just enjoy the constant AC huuummm noise or no noise when sleeping instead of both alternating. Most hotels I stayed are the same in this - perhaps trying to save energy. Also, room 216 thermostat need to be set in the 60's in order to get the room in the 70's - perhaps an issue with this added-on wall thermostats which replaced the in-unit ones. June 10, 2014
Rated 4.0 out of 5.0 by George G Comfortable beds, clean room, great TV channel choices. June 9, 2014
Rated 2.0 out of 5.0 by Great customer service. Poor room comditions Staff was great. the room was in very poor condition. June 6, 2014
Rated 5.0 out of 5.0 by Awesome staff and very nice clean rooms We enjoyed The Holiday Inn Express Tampa North-Telecom Park very much and the staff did everything in their power to make sure we had a great stay. The rooms were very spacious and very clean as was the exterior of the Hotel and the lobby was inviting. The pool area was very nice and clean and the breakfast was one of the best i've had at a hotel. My family highly recommends this location if you're in Tampa to visit Busch Gardens we were well rested and ready to play all day at Busch Gardens! I offered to clean the lions teeth at Busch Gardens so the Safari Expedition Leader asked me if I was a trained Veterinarian I told him no but I did stay at a Holiday Inn Express last night lol June 3, 2014
Rated 5.0 out of 5.0 by rooms rooms were comfortable. The rate was very good and we plan to stay there again in July. It is easily found and adjacent to Telecom Park. June 1, 2014
Rated 5.0 out of 5.0 by Great Stay This is the second time I have visited this location, both times were fantastic. Charles at the front desk was excellent, very helpful. This hotel is clean and well kept, would definately stay again. May 26, 2014
Rated 3.0 out of 5.0 by Anniversary Stay GREAT amenities, friendly staff, but the bed was HORRIBLE! hard as a rock. Could not sleep at all! The pool area and hot tub was great though. Nice breakfast. May 26, 2014
Rated 5.0 out of 5.0 by wonderful stay As always the stay was great and the staff was friendly and helpful May 21, 2014
Rated 5.0 out of 5.0 by Quiet and comfortable I spent 8 nights at this HI Express and was comfortable throughout my stay. The front desk employees were cheerful and accommodating. The breakfast bar was always clean and well stocked. May 6, 2014
Rated 5.0 out of 5.0 by Terrific Front Desk Staff! This was a wonderful 4 night stay. The staff at the front desk were mot helpful and friendly in all aspects. (Robert, Tenesia? and one other young lady, whose name I've forgotten were so courteous and friendly. We had three nights booked, and needed a 4th, which was not available. They kept a look-out for a cancellation for us and let us know when that 4th night became available. It was a FRIDAY NIGHT COLLEGE graduation night. They kept us on the same floor, and had a roll-away available. (I wish it hadn't cost us the extra $15, but we needed the second bed....) The negative, was our first day out, we returned to an unmade/cleaned room; which was REALLY a disappointment for me, for that is a TOP delight in staying in a motel. I guess it was an oversight and the front desk did make note of it and apologize. We've stayed at this same location one other time, with the same positive experience, and we will stay again if we are in Temple Terrace again. ~pkb May 5, 2014
Rated 2.0 out of 5.0 by Unprofessional Staff/Housekeepers This is a great location. Kind of hidden away isolated. The jacuzzi is the best feature at the hotel for me. The down fall of this location is the housekeepers (Oliver and Niesha). I come to the hotel on Sundays to study. This is the second time this event has taken place. Monday morning around 9:34am I am awaken by the housekeeping staff yelling and laughing exiting the elevators. They are standing outside my room door having a conversation in the hall. Minutes later someone puts their key in my door and opens the door. I had my latch on, so they(housekeeping) could not walk completely into the room. So, they close the door. Til in front my door, however. So, they know someone is in the room. At 10:04am someone opens my room door again without knocking. Ok, let me call the front desk to let them I'm still in the room trying to sleep. I spoke to Trisha and told her I will be checking out at 11:30am . She apologize, and said I will let Housekeeping know. Ok, this is the grand finale. At 10:57am someone comes the third time and deliberately opens my room door again without knocking. I waiting 5 minutes went out into the hall and saw Niesha. The first thing she said was "It was not me." She said it was Oliver the Head Housekeeper. I mean, I pay money to stay in my room until 11am. I should not feel paranoid in my hotel room knowing some housekeeper can open my room door any time they want. I let Charles the GM know prior and looks like nothing was done. If this is a hotel game it is not appreciate. April 25, 2014
Rated 5.0 out of 5.0 by Very nice, clean and quiet..... Love this place. Walking distance (same complex, outside on parking lot) to two things we love - Chinese for me, and a Nail Salon for her! (both very inexpensive) What else you need? Very confy beds, clean facility, good breakfast and feels secure. Looks fresh and new. Staff was great. No crowds, no noisy enviro and fresh. April 17, 2014
Rated 3.0 out of 5.0 by Average Service I like the location. The hot tub is the only reason I enjoy the hotel. The staff Front Desk is good, also. One small issue was housekeeping walking into my room unannouce and asking, was I coming or going? April 16, 2014
Rated 4.0 out of 5.0 by Comfortable Room and Great Service. I have been on the road traveling and still have another month to go and by far this has been the best overall hotel stay yet. The hotel is newer looking, comfortable beds, large clean room and bath, great whirl pool spa, Nice little waterfall pool, great woods and pool view, great tasting and variety breakfast, fridge and microwave in the room, exercise room and excellent customer service front desk, maids, and breakfast service lady. This hotel reminds me of a mini resort. They even have a little shopping center next to the hotel with a oriental restaurant, home cooking diner, and a great gelato ice cream shop. The only thing I can say to improve is to clean the elevator walls and floor little more and add some free weights to the weight room, but everything else was so great I would definitely recommend this hotel to others and stay again myself. April 14, 2014
Rated 3.0 out of 5.0 by Very poor check-in experience Upon arrival around 3 p.m. on April 7, we presented our confirmation for two king executive suites for three nights. When we made the reservation, we had requested top floor, quiet area away from elevators. The desk clerk without apology said they were "sold out" and could not give us the top floor. (I explained that we always request a top floor because we had a bad experience at another Holiday Inn Express with kids jumping on and off beds after midnight. The clerk said that the people above us were adults, and he could control them if we had a problem.) We took the keys for the second floor rooms and found the first room to be straight ahead across from the elevator doors--our second request was ignored. The elevator dings whenever someone arrives at the floor. Then, worst of all, we find that both rooms were two queens, not the king executive rooms that we had reserved and made a deposit on. Of special frustration was the fact that the desk clerk did not even mention that the type of room was different when he handed us the keys. Unhappy with our room assignments, we returned to the desk and were assisted by another clerk who was able to find at least one king exec. suite on the top floor. The other room had to remain a double, and it was near the elevator about 7 doors down the hall from our king room--not too convenient when traveling with my 85-year-old mother who required care during the visit. Had we been alone, we definitely would have gone down the street looking for another hotel. On a positive note, we would like to compliment Jasmine, who took care of our needs at breakfast. She was always very welcoming and eager to help if needed. I mentioned her that I would certainly give a good report on our comment card. (By the way, I am glad that you sent me this review e-mail because there was not a comment card to be found in the hotel.) The computer in the business room was extremely slow. There were two chairs in the room--one was black leather or vinyl with the stuffing exposed on the arms and milk spills on it. The other had a device to raise or lower the chair, but it didn't work. We moved a chair from the restaurant to use. This was the worst business center we have experienced anywhere. As a side note, I should have been wary that there were several recent negative reviews on this site when we were looking to book.... April 13, 2014
Rated 5.0 out of 5.0 by Great Service Staff was very helpful and friendly. Rooms were very comfortable. I would definitely stay again when visiting Tampa. Only a few miles from Busch Gardens. April 12, 2014
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