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Rated 4.3 out of 5 by 136 reviewers.
Rated 5.0 out of 5.0 by The Commercials Are Right! I was pleasantly surprised at how enjoyable my stay was. I had previously come to Tampa for USF orientation and stayed at an over priced, uncomfortable hotel with awful customer service for the sake of it name. On this visit, I stayed at the Holiday Inn Express. My room was spacious, clean, and beautiful. The beds were heavenly. The staff was accommodating, and the amenities were perfect. And it cost me $30 less a night than that other hotel I stayed at. I'm coming up to see my child again in January. I will definitely be staying here! Thank you for a lovely USF Parent's Weekend. October 2, 2013
Rated 4.0 out of 5.0 by Wireless All was great at the Hotel except the wireless was either overloaded or it was under powered. It only worked 25% of the time! October 2, 2013
Rated 5.0 out of 5.0 by comfortable bed and great service Chalres at the front desk was very helful. I was given reasonable time to get to my room and settle in and the front desk call to make sure I was comfortable with my room. He informed me about the surrounding dining areas which was walking distance from the hotel (next door). After a 6 hour drive I did not want to drive for dinner. I would highly recommend this property. September 24, 2013
Rated 5.0 out of 5.0 by A Great Staff The staff members at this hotel are excellent!!! We all know good people make a difference and this is a great example. The staff here helped me with anything I needed from directions to helping with my gear. They were eager and happy to do it!!! I can't say enough about them!!! This is a really good hotel in a good location, made excellent by it's staff!!! September 11, 2013
Rated 5.0 out of 5.0 by Clean and quiet Have stayed at this property several times now for business and pleasure. Always clean and relaxing, great staff, very friendly and helpful September 4, 2013
Rated 5.0 out of 5.0 by Excellent hotel & staff We stay at this hotel A LOT for various activities associated with our boys at USF and have never been disappointed. It is really a nice hotel that has excellent staff who are very attentive and accomodating. Most recently they added a trial healthy breakfast- which has been phenomenal- hope it stays! We definitely recommend this hotel! September 3, 2013
Rated 2.0 out of 5.0 by uncomfortable bed, dirty floors and worn out fixtures. Although the staff upon checking in seemed quite nice, they made a huge to-do about my wedding ring, which left me feeling fairly uncomfortable. So much so that I felt somewhat at risk to leave my room. I was traveling alone and I didn't know who had overheard their cooing and overwhelmed remarks. Being unfamiliar with the area, I opted to stay locked in my room rather than go get something to eat. I realize this isn't the Weston, but some decorum would have been appreciated. Once in the room I noticed many maintenance issues. The toilet seat was broken. The floors were very dirty, even in the hallways, they all could have benefited from steam cleaning. The mini fridge wasn't very cold and the microwave was broken. The coffee maker didn't work in the morning when I arose so I had to go downstairs for coffee. All in all, I think it was like being in an overpriced Motel 6. I won't be staying here again, nor would I recommend it to anyone. Save your money. September 2, 2013
Rated 4.0 out of 5.0 by Overall experiences We have stayed at your hotel many time and all in all are very happy. The breakfast is very good and the rooms are always clean. However, when we stayed in July the room was very warm and even though we complained and they came to repair it it never cooled enough. This time the A/C was fine but the bed was very stiff and every time you turned from one side to the other it made an awful noise (and I am not heavy so that was not the issue). Other than that the employees are very pleasant August 28, 2013
Rated 5.0 out of 5.0 by Friendly We stay at the Holiday Inn Express in north Tampa frequently due to its proximaty to the Moffitt Cancer Center where my wife is being treated and due to the special rate for the rooms because of the cancer treatment. We went to several hotels that gave a special rate but once we went to the Holiday Inn we never went anywhere else. The staff is so friendly and so accomodating, that we just felt at home there. The rooms are always clean and the breakfast is just great. Britt August 24, 2013
Rated 2.0 out of 5.0 by Ok hotel The room needs new carpet, fridge cabinet rotted and warped. Bathroom smelled like mildew, very unpleasant . I've stayed at this hotel multiple times and that smell is always in the bathroom. Smells like towel that has been left wet too long or that it's from the shower curtain being wet too long since there is no curtain liner. Finally, the last time I stayed there I left a blouse in the closet and when I called I was told it wasn't there. That means its possible that housekeeping either stole it or threw it away. Called a second time and they said they found it. My daughter went to pick it up and was told they did not have it. Disturbing to say the least. If it wasn't for the USF rate that now on competes with, I would not stay at this hotel anymore. August 22, 2013
Rated 3.0 out of 5.0 by Not too bad The staff is great and very friendly from the Front Desk to Housekeepers. There were a couple of hiccups: Had to move rooms because TV and refrigerator were NOT working. The bed slept well, a little stains on the bottom of the skirt of the bed. Besides all that, the location is great! August 22, 2013
Rated 4.0 out of 5.0 by I got the room with problems The staff was great but the room was in need of help. Comfy bed but the AC did not work well, In August in Florida this is a must. The only light in the room was a standing lamp. I needed to read for my convention the next day but had to stand to use the light. No bedside lamp or lamp at the desk. My instructional materials all curled by morning due to humidity and my hair was a frizz. Breakfast was satisfactory. But I will say it was quiet. I mean really quiet and peaceful. I did sleep due to my exhausting daytime activities. Perhaps a recheck of the previous room occupants car may turn up the missing lamps. Friends of mine also stayed at this inn and had no problems with their room. They had a wall thermostat instead of the wall unit controlled model I did. Also their lamps were in place. August 21, 2013
Rated 5.0 out of 5.0 by Very clean and comfortable We originally went to another Holiday Inn Express and they were full but called this location to make sure they could send us to Telecom Drive for a room. We were greeted with a smile and professional courtesy. We had a very nice clean room, the continental breakfast was absolutely wonderful. There was extra towels and washcloths and the tv worked great. August 16, 2013
Rated 5.0 out of 5.0 by Outstanding The staff makes the difference at this site. They accommodate their guests as if they were family. Outstanding. August 15, 2013
Rated 4.0 out of 5.0 by Hard to Find The signage for the hotel is almost non existent. We passed by it and drove all the way to the end of the street, only to have to retrace our route. There is no sign at the street. The only sign is on top of the building and is not lighted during the daytime hours. Once we got there, the room was clean and comfortable. The breakfast was good. There was only one clerk at the check-in desk and she went off to show a room to another client, leaving us to cool our heels for quite a while. August 9, 2013
Rated 4.0 out of 5.0 by Service I really hate to tell you that this last stay was not a good one on July25, 2013. We scheduled a wake up call for Friday July 26th @ 4am and ordered a cab for pickup @4:45am. I had to be @ Moffitt @ 5:15am, surgery at 7am. There was no wake up call and unfortunately the cab came and went. No one at the front desk seemed to know what was going on. I was stressed enough for the upcoming surgery; but this experience put the icing on the cake. It turned out, I was 45 minutes late. Nurses were concerned of a no show. . We made it after all; but I was very stressed out and nervous. We had stayed at your hotel back in April 18 and again July 18th 2013. for 2 days again for surgery. Never had any problems. That is why we came back, everyone was so helpful. Sorry I had this experience. Sincerely Mr and Mrs H. Wassermann August 2, 2013
Rated 1.0 out of 5.0 by Internet was slower than DSL and kids were running up and down the hall after 10pm! July 23, 2013
Rated 5.0 out of 5.0 by Nice Place to Stay Great hotel with comfortable rooms. Good location for visiting USF or Busch Gardens. July 9, 2013
Rated 5.0 out of 5.0 by very freindly staff, very clean and NICE rooms we have stayed here several times with our pets. very pet friendly and lots of great areas to walk them.! This is on of the nicest Holiday Inn properties we have stayed in. Platinum rewards member. June 14, 2013
Rated 5.0 out of 5.0 by Staff Lara, the Assistant General Manager always extremely pleasant and helpful indeed. It is a great experience with the staff such as Venda and Yasmin as well...... May 28, 2013
Rated 4.0 out of 5.0 by Staff Vende at the front deak always cheerful and extemely helpful. A great cutomer relations employee for the Hotel. Yasmin always carried a smile, make the morning breakfast a treat!!! Love talking with customer and offered HELP....... May 15, 2013
Rated 4.0 out of 5.0 by Good location. Friendly personnel This hotel is very well located. It's not too big, the rooms are clean, good parking, friendly staff. Small but nice pool in the back with tables and chairs to relax. April 23, 2013
Rated 5.0 out of 5.0 by great place to stay Immaculate hotel, friendly and accommodating staff tried other hotels in the area and i now stay here every trip to Tampa. about 5 times a year. April 21, 2013
Rated 5.0 out of 5.0 by Stay here - avoid Dale Mabry location Hotel was clean, comfortable and the staff was fantastic. a sharp contrast to the location on Dale Mabry new the Stadium. worth the extra miles for quality. Front Desk people were polite and friendly. Great place to stay April 4, 2013
Rated 4.0 out of 5.0 by Tampa's best kept secret Without looking at the map, I booked this property because I thought it would be near a location I had a meeting at. However, it was located on the opposite side of Tampa from where I wanted to be. The staff was very pleasant and the room was very nice. It was a great value compared to where I normally stay when I am in Tampa despite the location. I will definitely stay here in the future since it only added minutes to my drive compared to where I normally stay. I was surprised that I had passed this location several times previously and never noticed it. A hidden gem and they definitely take care of Priority Club members! March 18, 2013
Rated 5.0 out of 5.0 by Great Hotel and Location I had a wonderful stay at this particular hotel. Everything about this hotel was awesome. It wasn’t too far from dinning or the casino. It was very close to I-75 and the staff are friendly. I really love my huge king size bed and the bathroom. It was very clean and decorated nicely. I have nothing bad to stay about this hotel. I would definitely stay again if I was in Tampa for business or leisure trip. March 12, 2013
Rated 5.0 out of 5.0 by Fine Stay We drove in to visit our son who lives near USF. This hotel is very good for our needs, we've stayed twice now. It's close to I75 and USF. It's in a quiet location, nobody's around the area on the weekend. We belong to Priority Club so we visit several HI's during the year and this is a very nice, new hotel. Nothing different from the other HI's which is fine with us because we like the Express. Breakfast, hotel staff and room were all excellent. Two places to eat within a stone's throw if you want to go. March 9, 2013
Rated 5.0 out of 5.0 by Staff wonderful We had several questions about where to go for dinner. Staff was so nice. Bed so comfortable my husband took a nap before he went to bed! March 7, 2013
Rated 5.0 out of 5.0 by great room and large walk in bathroom we enjoyed the room very much i would stay here again. the only thing we had a problem with is when we booked th eroom i told the lady aboutmy health concerns and needed a recliner, she told me they could get one and one would be in my room, she even called it erbonomic chair which is no more then a computer chair. this was the only thing that went wrong and i ended up sleeping in my wheel chair. but everything else was very nice. thanks for the very nice breakfast experience and the evening snack was a pleasent surprise. February 28, 2013
Rated 5.0 out of 5.0 by Great hotels and making new friends We have always chosen Holiday Inn Express when available. We never dreamed we would be staying for something besides pleasure. This hotel, I would recommend to anyone. We have been making periodical trips to The Moffett Cancer Center. My husband has been sick since last year. The people at this hotel have been so wonderful. When my husband didn't feel like being disturbed, Marie and her helper worked with me to put my trash and wet towels outside, or whatever we needed and always with a smile. Venda, at the front desk, was so sweet to us. She offered anyway she could be of help she would be there. The lady that prepared breakfast, I didn't get her name (she was short, dark haired with a grey streak). She had the sweetest smile ever. Every morning, she met me with that smile and a great big hug. Then she would ask about my husband. I had such a warm feeling and felt like home instead of being 7 hours away. I will be looking forward to when I get to go for pleasure, For now we will be returning to the Center and this hotel. People that I have mentioned is what makes Holiday Inn Express so successful. Keep up the good work. February 25, 2013
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