Rated 4.2 out of 5 by 100
Rated 4.0 out of 5.0 by Monie Great Customer Service
I have stayed at this hotel about 4 times in the past year when visiting family. Each time has been a very pleasant experience for us. The staff is always very friendly and helpful. Breakfast service is always excellent, Yasmin is awesome and she makes sure that everything is stocked and she is very helpful and sweet, she was not there at our last visit and I noticed a difference in the service during breakfast, but not for the better. Other than that, we have always had a great stay at Telecom Park Holiday Inn Express. We used the pool this visit, which was very refreshing after such a hot day. Pool towels are provided at the lobby and the kids loved the waterfall at the pool.
July 5, 2014
Rated 5.0 out of 5.0 by Tampa Visitor Great Experience
My stay at the Holiday Inn Express at Telecom Park afforded me a clean room, delightful breakfast and inviting amenities. From the moment I walked in the door, the Staff was friendly
July 3, 2014
Rated 2.0 out of 5.0 by holl429 Hotel was dirty
We did arrive late Friday evening, but when we came in the lobby floor was dirty, as we went to our room it was dirty as well.
Went to breakfast the next morning around 8:45 and it was a mess as well.
The creamers were bad for the coffee, which I brought to the attention of the attendant.
All the fruit was gone and when I asked for some I was told there wasn't any left/ @ 8:45 am, I was very disappointed.
We left our room around 11 am did not come back until 10:30 pm to find our room had not been touched.
Is was not cleaned and towels and soaps were not replaced.
Had to go to the front desk to get towels and soaps, and when we said something no one made a big deal about it.
The next day at breakfast the pancake maker was broken. and was also a mess...
I was very disappointing stay and do not plan on returning, which is sad since my child just started at USF.. less then a mile away.
June 30, 2014