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Rated 4.4 out of 5 by 79 reviewers.
Rated 4.0 out of 5.0 by over all experience found the hotel very well kept. The breakfast buffet was excellent.. The pool was actually heated so it was very enjoyable. January 2, 2014
Rated 4.0 out of 5.0 by Great Staff, they always try to accommodate I have spent many nights at this establishment for business and pleasure and have always been treated very well. Would recommend this to anyone staying on or around west side. conveniently located across from dining and AMC Movie theatre. January 2, 2014
Rated 5.0 out of 5.0 by My home away from home Always a pleasure, staff always takes care of any needs I have. December 24, 2013
Rated 5.0 out of 5.0 by Fantastic staff, comfortable bed, great work environment I recently stayed at the Hoiliday Inn near Vetereans Rd in Tampa. I was on a business trip. The accommodations and friendly service put me at ease. I was extremely comfortable and able to get my work done with concentration. I highly recommend this hotel to anyone staying in Tampa! December 23, 2013
Rated 5.0 out of 5.0 by Nice hotel Exit is closed for construction going to hotel. Only negative. Not hotels fault. Enjoyed my stay there. Really nice staff. December 21, 2013
Rated 3.0 out of 5.0 by comfortable bed, no so good house keeping bed was comfortable, no so much to say about the sofa sleeper, it look it was not even made/cleaned after the previous guest, I will have to say that they were kind enough to refund my money back. front desk lady was very pleasant, not sure that I would go back. December 11, 2013
Rated 3.0 out of 5.0 by not up to standards of other Holiday Inn Express Room did not have microwave or refridgerator, breakfast missing sausage patties, no variety of fruit, not as fresh and tasty as in other HIE, desk clerk was not outgoing and friendly. Room cleanliness and internet service was excellent. We have a reservation at same location in a couple weeks and hope to see improvements. November 20, 2013
Rated 5.0 out of 5.0 by Great place. Excellent staff, great Location, good food and very conforable. what else do I need! November 18, 2013
Rated 2.0 out of 5.0 by Is this really Holiday Inn Express? The hotel and grounds from the outside looks beautiful (good landscaping, etc.) and the lobby and breakfast area is very nice and clean, but the rooms a mess. A real mess. I had a business room and the chair was too low for desk work, the carpet was very dirty and the furniture didn't match. Neither lamp worked and basically just a dingy room overall. The mattress was good but the carpet was pretty gross. I think this property caters to mostly working construction workers because right outside the front entrance, there were about 12 guys sitting on big coolers drinking beer and smoking. Kinda reminded me of a Greyhound bus station. I am a Priority club member for years but this was the worst property I have stayed in. November 7, 2013
Rated 5.0 out of 5.0 by overall stay The service was excellent.The cost was a little high.The breakfast bar was excellent.The room could have been a little fresher it was a little stuffy at times. October 16, 2013
Rated 5.0 out of 5.0 Amazing Service, great rooms at affordable prices We absolutely love this Holiday Inn Express. The rooms are clean and affordable. More importantly, the staff is phenomenal! They will go above and beyond to make your stay enjoyable. They are so friendly and helpful. October 2, 2013
Rated 5.0 out of 5.0 by Excellent service overall. I had a pleasent time at the hotel. The service was ecellent and the staff was very nice, especcially the front desk staff were very helpful giving us directions on how to get to differents locations. September 9, 2013
Rated 1.0 out of 5.0 by Bad stay Smoke alarm at 3 AM is a major problem for anyone. Seems like some regular maint. is needed. Help at that time of day is doubtful. After complaining bitterly at 3AM a credit for the stay was given us. "Rechecking in person" was most incredulous about the credit. No mention of our lost sleep and our next day! September 3, 2013
Rated 3.0 out of 5.0 by Clean rooms, but would prefer not to stay here again After staying at the Holiday Inn Express off Anderson Rd, I feel like there may have been better options for a similar rate. While the room and bathroom were clean, the hotel did not run the air conditioning in the hallways or elevator. In August in Florida, the stiffling humidity and heat was enough to make you start sweating just leaving the room. We stayed Thursday through Sunday and I would advise anyone staying during the week that they seemed to have less breakfast options on Thursday compared to Friday and the weekend. Eggs and fresh fruit were not available on Thursday, but put out for Friday's breakfast. The other items did not look very pleasant either. If you value the complimentary breakfast, I would advise to look somewhere else. Staff were helpful, but overall would maybe try another hotel next time I'm in the area. August 28, 2013
Rated 5.0 out of 5.0 by Comfortable and Convent My company is opening the Tampa area and I've been staying at this location since the middle of May. I did have a chance to stay at other hotels but found that the experience that I had at this location I keep staying there. The staff is excellent and what whatever I asked for they took time to do it. The location and I must say the breakfast is great. August 27, 2013
Rated 3.0 out of 5.0 by area to improve in My room was very comfortable and relaxing. I enjoyed the overall experience. The problem I did have was the cleaning staff. I had a two day stay and after the first night when the cleaning staff "cleaned the room", I was pleased to see the bed was made but when I pulled the covers back for a midday snooze, I was disappointed to find that the sheets had not been changed. The bed was freshly made but that was it. Since I could not rest, I decided to take a relaxing shower only to find that I had no towels and the toilet and sink had not been cleaned. I know the staff had been there because there was fresh complimentary soap, shampoo, and conditioner. I had to find a cleaning person only to be told that the person in charge of my room was on break. After a few minutes, she did come and change the bed but I had to point out to her that the bathroom needed attention as well. Eventually she did get it cleaned (not totally to my liking), and I was able to enjoy the rest of my stay. The area to improve in would be for staff to pay more attention to what they are actually supposed to be doing. August 21, 2013
Rated 5.0 out of 5.0 by Great stay!!! First time staying at this hotel in Tampa... Front Desk Staff was terrific, rooms were very clean and comfortable. We will definitely stay again at this hotel when we are in that area! August 16, 2013
Rated 1.0 out of 5.0 by Unlike any other Holiday Inn I've used Stayed two weekends in a row, back to back because of kids event group. First time the hallways and elevators were ovens. No A/C at all. Room wasn't as hot but didn't get as cool as I prefer. Room carpet made room smell. Second time A/C was still to working in halls and elevator OR MY ROOM. Toilet had urine and hair on and around lid and seat. Refrigerator was dirty. Room smelled even worse than first time. Housekeeper was annoyed she was called to check and even insulted me. She cleaned it by wipping it with her bare hand. Was told in front desk nothing they could do to call the general manager on Monday. Although front desk was pleasant, seeing them smoking in front of the hotel entrance and breathing in the smoke with my children as we walked in was terrible. August 2, 2013
Rated 4.0 out of 5.0 by Nice Place to Stay I've stayed at this property twice - and already have a reservation set for next month. Generally speaking, Holiday Inn Express is a kind of hit-or-miss chain. Some are good. Some are not quite so nice. I would put this particular property in the "good" category. The property is well maintained and clean. The rooms are fine as well. The staff is what sets this particular property apart and why I keep staying here. In addition to being friendly, the staff knows its regular customers by name. They also go out of their way to support their guests - sometimes well above and beyond the normal customer service stuff. The only downside to this property is the fact that the hallways in the upper floors are not air conditioned. This doesn't impact room temperatures, but you can work up a sweat walking down the hallway or waiting for an elevator. Still, given all the positives, I'm more than happy to overlook this minor fault. July 23, 2013
Rated 5.0 out of 5.0 by AWESOME!!!! The staff is AWESOME!!!! They went above and beyond. My original room lost the tv around 930, due to thunderstorm, and they offered to put me in another room, that night. I told them I would switch the next day. The girl at the desk came to my roo, and tried to trouble shoot the tv, at 10pm, she didn't have to do so. Next day when I got back from work, my bags were moved to my new room. Thank you very much. A++++++++++++++++++ July 20, 2013
Rated 3.0 out of 5.0 by Friendly staff The rooms was fine and the location was good. The staff was friendly and helpful. One of the reasons we chose this hotel was for the breakfast. However, most of it was microwave fare and not very tasty. Maybe a step above a continental breakfast. Also, the hallways and elevators didn't seem to be air-conditioned, so it was uncomfortable leaving the room. July 11, 2013
Rated 5.0 out of 5.0 by outstanding service by awesome staff Have stayed here several times throughout the year when I travel to Tampa for family visits. One visit I actually postponed only because this hotel was booked and had no rooms! Even though there are other hotels in the area-if I can't stay at the Anderson Road HI I would rather stay home. The staff here are incredible. They go that extra mile to make your stay a great one. And the staff in the breakfast area are just as wonderful. Always cleaning, plus, fresh coffee at 6:00 when I'm walking the dog - I don't get that at home!! They are always smiling and make you feel good. I could go on some more but I think you get the picture. Hope there is an employee "award" or facility recognition for this great group of people. p.s., I met the manager once and know why the staff is so good - she could give seminars on being gracious. June 21, 2013
Rated 4.0 out of 5.0 by Outstanding customer service! Great visit! Clean, comfortable room. Just wish the air conditioners could get the rooms cooler. June 13, 2013
Rated 4.0 out of 5.0 by Perfect location for my needs My son booked my first stay at this location because it was near his home. It was during Spring Break, so he did an excellent job in finding the last available room in the state, judging by the traffic. The staff was just great. Not only was the check-in person the same he had dealt with when originally booking, but she was there the second time I stayed at this location. I think her name is Judy. She, as well as the other staff, was always upbeat and friendly to talk too. In addition, it appears to be a new hotel and is kept up very well. I will always stay at this location when visiting my son. June 8, 2013
Rated 5.0 out of 5.0 by Pleasant staff. Very clean room. Excellent customer service. The location is safe. Ample parking space. There was no one answering the phone when I tried to call several times in the evning. April 12, 2013
Rated 5.0 out of 5.0 by Excellent Stay A very beautiful hotel and very spacious room. A little confusion at check in but the girl was new and everything worked out great with the help of another front desk adviser. Very close to Airport and Busch Gardens. March 28, 2013
Rated 5.0 out of 5.0 by Great Place... Really enjoyed our stay and we were treated very well. plan to stay there again in the future! March 22, 2013
Rated 3.0 out of 5.0 by Very clean and nice property but beds not comfortable! Good location. Close to airport. Very clean. Room decorated very nicely. All of which is the reason I have loved HI. We stayed in a room with 2 queen beds and neither were comfortable. In fact, one was really leaning to side with hump in middle. This is the third HI we have stayed in lately with bed issues. I hate that because that is one of the reasons we always stay at HI because of the mattresses and bedding. I think I will try another hotel chain next time. Did not eat breakfast but it's always great. March 21, 2013
Rated 5.0 out of 5.0 by Best Holiday Inn Express!!! Staff is incredible! Best Holiday Inn Express we have ever visited. I have family in the area and have stayed at this location many, many times. Each and every visit has been a wonderful experience. Everyone who works at this location from the manager to the housekeeping staff is the BEST! I have recommended this location to numerous family and friends and all have had the same great experience. The entire staff is so friendly and attentive----new employees of other locations should train under this staff. March 18, 2013
Rated 5.0 out of 5.0 by Very attentive to our needs Staff was outstanding. Thank you! Facilities were impressive March 15, 2013
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