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Rated 4.3 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by Recommended Clean bright hotel with friendly and efficient staff. Although parking can be a bit of a faf - you have to remember to have your ticket validated in the hotel before you leave, I would recommend this hotel for those having a stay in Tamworth. August 14, 2014
Rated 5.0 out of 5.0 by clean ,efficient and very fit for purpose all in al very fit for purpose and compared with a later experience in a holiday inn near Chester a world of a difference to the good. My first experience of the express version I am pleased we experienced the Tamworth venue first. Chester south leaves updating badly. August 12, 2014
Rated 5.0 out of 5.0 by Another comfortable night This is one of the best budget hotels I've stayed in. Location is great - a few minutes from the M6 toll road yet overlooking a lake. Rooms are clean, comfortable and well furnished and the public areas likewise. The staff were excellent. As it was a Friday there was no evening meal available but the hotel has various menus available from local takeaways. However we opted for a posh M and S picnic in our room with a bottle of wine. Just as good an option. My only slight quibble would be that breakfast was nothing special but it was certainly adequate for our needs, Overall a good place for an overnight and excellent value for money. August 11, 2014
Rated 5.0 out of 5.0 by nice hotel and location Very good location and comfortable hotel... Very-very-very bad and horrible staff.... . No smiles, no welcome, not friendly, at breakfast time following you to finish asap... August 9, 2014
Rated 5.0 out of 5.0 by Great value hotel ideal for families Stayed two nights at this hotel in Tamworth, first visit. Nice clean modern hotel staff friendly plenty parking spaces available. Good quality breakfast brands for the price we paid and tickets for sittings the second morning due to hotel being full which all ran smoothly. breakfast area doubles as the bar area in the evening.Two things i was very impressed with are the microwave facilities and ice machine in the reception area. We were able to order a takeaway to be delivered one evening when the kids were shattered and eat either in our rooms or down in the breakfast area. (plates cutlery provided by the hotel!) never experienced that before always felt like we have had to sneak food back to rooms in other budget hotels! The second thing to mention which was fantastic was that when the lights turned out there was a gentle blue glow from a light in the bathroom. this enabled a good nights sleep as the kids normally like the bathroom light on to see get up to the toilet but it keeps me awake and uses a lot electric.. The hotel is Ideally situated next to snowdome were the kids went into the snow play, ice skating and we used the pool and fun flume session. coffee chain and restaurant and bar inside too. There is a flyover at the back of the hotel which gives access to a lovely park and further on into the castle and town centre which we used also before entering the park to your left is a bowling centre food chain arcades etc were we spent an evening. from the front of the snowdome there is a small wooden bridge if you cross over this and follow the paths towards the main roads this also bring u into the town via cinema restaurants and supermarkets which we used all of. we only used the car to get there and on the way back home! (£1 for the meter for the car park) we purchsed tickets from the hotel for drayton manor and saved money... would recommend highly was the cheapest budget hotel we have stayed in and ticked all the boxes for our family. two adults 6yr old and a 10yr old... if the kids bit older could be a squeeze in the room but its all part of the fun! August 9, 2014
Rated 2.0 out of 5.0 by Disappointing stay Normally had good experiences with this chain but this time was a disappointment. I booked a stay over a couple of nights for myself & friends, due to a varying number of guests/rooms over the stay I called to make booking, so I could explain. After a little difficulty I got it booked correctly, or so I believed. On the first night we returned at 1am & opened the sofa bed to find there were no sheets to make it. Tried to call to reception & the phone was broken. After a trip down to the front desk someone eventually brought a set of sheets up, which we then made the bed with. The next day one room was going from 2 guests to 3, so I asked in the morning about sheets, to save having the same problem. I was then told the room had a broken sofa bed so could not take 3. I was also told it was because the room was only booked for 2, but I knew this was incorrect as I had been charged for the extra person! We then had to delay going out for the day while they prepared another room, on another floor, then move all our belongings. As I checked out the next morning I mentioned these problems to the man behind the desk. I got a slight attitude of its not our fault, even though i fully explained the full scenario when I booked, & was charged for the correct arrangements! The lady that had sorted out the rooms the day before actually said that the room was booked how it should have been. Which I took to mean that the guy who originally checked us in hadn't picked this up. I'm not unreasonable & understand that the booking was a bit confusing, however I went to lengths to clarify this to the hotel & didn't appreciate essentially being told all the problems were down to it being an unusual booking. It felt like a very corporate attitude, completely lacking the personal touch! August 5, 2014
Rated 4.0 out of 5.0 by Good hotel Good hotel, however not welcomed as rewards member and staff member had difficulty finding my details on the system with more experienced staff watching him struggle but not offering to help. Paying for car park annoying. Location fantastic near lots of amenities. August 5, 2014
Rated 5.0 out of 5.0 by Great Staff the staff make the visit very personal and friendly. Nothing is too much trouble. August 4, 2014
Rated 5.0 out of 5.0 by Fantastic stay for our Family We stayed here to go to Drayton Manor. It gave us easy access to the theme park. The check in was brilliant and the lady on front desk was very polite and helpful. The room was perfect for our family of four, everything was clean and tidy, bathroom was lovely. The beds were very comfy and we had no trouble sleeping! We had breakfast in the morning and it was delicious. Good variety and good quality. Check out was easy and quick. Overall it was a lovely stay and I have no negatives to mention at all! August 3, 2014
Rated 5.0 out of 5.0 by Good night for the price The room was very clean and spacious. The staff were friendly with excellent customer service. The food in the restaurant was very tasty with generous portions. The shower had great water pressure and it was easy to get the right temperature. The bed was comfy and I slept well. Overall a great visit and the price was very reasonable. August 2, 2014
Rated 5.0 out of 5.0 by Good for Drayton Manor and exploring We, as a family of 5, stayed for a single night and had 2 adjoining rooms on the fourth floor. The hotel was easy to find and is located near to major roads. Check in was easy but no recognition of ihg members or complimentary drink/points but this is me being super picky! Rooms were very clean and well equipped, however the aircon in one room was very noisy and so we didn't bother putting it on. Good views from the room overlooking a lake. Breakfast had a good choice and the staff kept everywhere clean and tidy and the bread, cereals etc well stocked. Internet was free with a good strength signal. There is plenty of parking but you pay a £1 but I think this is out of the control of the hotel as next door is a leisure centre/gym. Drayton Manor is only 5 minutes away. Overall, a nice hotel, clean, well equipped with a good location August 1, 2014
Rated 5.0 out of 5.0 by excellent stay First time using Holiday Inn Express and it was a pleasure. We were travelling home from our holiday but stopping off to meet family and friends. Everything was made simple and the service was excellent. Staff friendly and helpful. Rooms comfortable and roomy. Would recommend this hotel in the future and would use this chain of hotels again. July 30, 2014
Rated 5.0 out of 5.0 by Second visit - excellent again. This is the second time we have stayed in Holiday Inn Tamworth and again we had a very positive stay. The main purpose was our visit to Thomas Land at Drayton Manor and the hotel is a very easy five minute drive to the park. It is also two minutes away from an ASDA and large retail park. The staff are friendly and happy to accommodate requests; I had phoned during the booking process looking for an a joining room and this was dealt with quickly and professionally. The rooms are very clean, have air conditioning (much needed with the warm evenings) and also have free Wi-Fi which is fantastic. Overall another positive stay. We would definitely book and stay again. July 27, 2014
Rated 5.0 out of 5.0 by fuss free hotel Enjoyed our stay,breakfast was good but should have had fried eggs and bacon as well. July 25, 2014
Rated 4.0 out of 5.0 by Comfortable and queit night Excellent stay, the room was comfortable and quiet, would recommend to friends and family as location is ideal both for the centre of Tamworth and the leisure facilities July 24, 2014
Rated 5.0 out of 5.0 by Well presented rooms and very good and friendly staff Very impressed with our stay and would use holiday inn express again and recommend to friends and family July 18, 2014
Rated 4.0 out of 5.0 by Family Stay On the whole we enjoyed our stay, although we did have a couple of issues which the front of house staff handled well. However, communication from the hotel at breakfast time was contradictory although did not impact our stay. Overall, good hotel and I would recommend. July 12, 2014
Rated 5.0 out of 5.0 by Great for a large family Good sized rooms that were very clean and modern and had all the facilities needed to make a comfortable stay for all of us. The staff were very helpful and willing to cater for our needs when asked. The free wifi allowed entertainment for our older kids and the interconnecting rooms allowed us to put the younger ones to sleep while the older kids can be in a separate room. Overall a great service for good value. July 7, 2014
Rated 5.0 out of 5.0 by Excellent staff, very good location The whole package was excellent, the room , decor, and bathroom were very good. Your staff were very helpful and friendly. The reception areas gave easy access to working and eating . A hotel I would definitely stay at in the future. One thing that needs addressing is the Disabled Area where I saw a business man park out the front in his Mercedes come into the hotel and sit behind my wife and started work on his lap top. I went to my car and saw no disabled badge on his vehicle. An abuse of a parking place for a disabled person. Overall excellent. July 6, 2014
Rated 5.0 out of 5.0 great value hotel This is the second time iv stayed here. Great for Drayton Manor. Eady to find. Close to amenities. Clean hotel and spacious rooms. Wi stay again next year. July 3, 2014
Rated 5.0 out of 5.0 by Friendly staff Friendly staff and lovely compatable hotel very clean and a great location for drayton manor. June 27, 2014
Rated 4.0 out of 5.0 by Nice Stay Staff great made very welcome, easy check in and good local information given. Used business room very good and nice food put on for meeting June 26, 2014
Rated 4.0 out of 5.0 by comfortable Lovely and clean, staff helpful and friendly, the only thing I think could be improved is the breakfast, sausages were not nice and more variety needed. June 25, 2014
Rated 5.0 out of 5.0 by Really friendly & helpful staff.. Always a pleasure to stay at this hotel (as I do most weeks), as the staff are always friendly & helpful. Great to have somewhere like this when you have to stay away so often. June 23, 2014
Rated 3.0 out of 5.0 by Not the best but comfotable As stated not the greatest of stays,on the whole I find that holiday Inns vary from place to place and more so the cost is very different. June 23, 2014
Rated 4.0 out of 5.0 by Great stay As far as budget hotels go, this one is excellent. Clean room and a great shower. The breakfast lacks a little variety, but otherwise this hotel is a very comfortable place to stay. June 22, 2014
Rated 5.0 out of 5.0 by 1 night away 2 adults 2 kids After a busy day at Drayton manor we had booked into the holiday inn express at tamworth- only a 5 minute drive away. The hotel was welcoming - and after a quick drink in the bar we checked into our rooms. Exceptional quality, very clean suitable for families. My kids are 2 and 7 and the sofa bed accommodated them fine for the night . Ideally located next to the snowdome and across the road from tamworth park , which my kids loved. We would definatley return. June 21, 2014
Rated 3.0 out of 5.0 by Poor Sleep Room was booked last minute,as a suprise for our 9 year old son,due to going to the snow dome next door,we had a phone call the day before confirming the booking and a request was made to overlook the lake,for the peace and quiet. When we booked in,we didnt have the room that we were told we would have,we were overlooking the main road,being a warm evening we opened the windows whilst in bed,this proved too noisy due to the road,we then put the air conditioning on this too was noisy additionally the pillows were nothing more than a pillow pad very poor quality and very thin. Needless to say not a good nights sleep. choice of breakfast wasn't the best,my son had asked for Nutella to have with his croissant,there wasn't any,I don't eat sausages,therefore asked for bacon there wasn't any, having stayed in the Travel lodge the night before,all though the room wasn't as nice as the holiday inn,the sleep quality and breakfast far out did the holiday inn. June 19, 2014
Rated 5.0 out of 5.0 Super bathroom :-) Large clean room, with excellent shower in the bathroom - fast free wifi always good June 19, 2014
Rated 5.0 out of 5.0 by Comfortable clean hotel Stayed two nights due to Drayton Manor visit....Hotel very clean and well equipped,Rooms very quiet.Good selection of food at breakfast time including a basic hot selection.Would stay again...depending on internet prices!. June 17, 2014
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