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Rated 4.3 out of 5 by 311 reviewers.
Rated 4.0 out of 5.0 by Great service but bed not comfortable Lovely place to stay,staff were very friendly. the only thing I didn't like was the bed, very uncomfortable. September 24, 2014
Rated 1.0 out of 5.0 by Nice Room, shame about the pillows and air con Poor Air Con, room to hot, air con ineffective, breakfast rubbish September 19, 2014
Rated 4.0 out of 5.0 by comfortable, clean, modern, good value Great hotel, pleasantly surprised by level of cleanliness, easy access to car park, great breakfast. Helpful and accommodating, would stay again. September 18, 2014
Rated 5.0 out of 5.0 by Great stay Loved staying here myself partner and 3 children Stayed one night as we were visiting Drayton manor which is about 10 mins away, Great to have joining rooms. The whole place seemed very clean, rooms were spotless plenty of towels and tea/coffee in room .Great variety for breakfast kids loved it, can't fault the place at all ! would love to stay again. Nice surroundings as well beefeater and bowling just across the road. Very happy with our stay thank you September 16, 2014
Rated 5.0 out of 5.0 by They do what they say Having stayed at alot of the Holiday Inn /Express hotels for work, this was the best in terms of they delivered what I asked for at time of booking. A decent travel cot September 14, 2014
Rated 5.0 out of 5.0 by Visiting Snowdome An excellent stay, very convenient for snow dome could just walk along without having to get in the car with all the gear. Very helpful staff both on reception and at breakfast. September 12, 2014
Rated 4.0 out of 5.0 by Clean and comfortable No frills but clean, comfortable and ideal for an overnight stay. The room had everything we needed except conditioner in the bathroom. The location was convenient to get to and we had a lovely view from our window across the lake at the back. The staff at reception could not have been more helpful and pleasant. On the website it says that you have to pay to take your car out of the car park, but in fact it was free if you got your ticket validated at the reception desk. September 10, 2014
Rated 5.0 out of 5.0 by Friendly As I stay in this hotel most weeks, its great to always get the same high level of service from the staff. Never taken for granted as a regular guest. September 8, 2014
Rated 4.0 out of 5.0 by tamworth we had one night with a young kids all happy. the beds cud have been bigger (we have a super king at home) so was a bit small. we will stay again September 5, 2014
Rated 5.0 out of 5.0 by tamworth Fantastic stay really comfortable and great value for money September 2, 2014
Rated 5.0 out of 5.0 by Excellent value We stayed at this hotel last week so we could visit Drayton Manor...great location for the theme park...spacious,comfortable rooms & contemporary decor.Would recommend it. August 31, 2014
Rated 4.0 out of 5.0 good location for snowdome Hotel next door to snow dome so was very convenient. exactly what you would expect form a Holiday Inn Express. Staff were polit and helpful. August 31, 2014
Rated 5.0 out of 5.0 by great hotel comfortable stay we stayed there with 2 young chidren.great hotel.cot was already made. breakfast was good and room was clean. i would definitely stay there if we go to drayton towers again. August 27, 2014
Rated 4.0 out of 5.0 by bathroom shower head didn't work so couldn't shower ourselves or the kids in the morning August 27, 2014
Rated 5.0 out of 5.0 by lady on reception was very helpful booking my hotel in Bristol Staff always very helpful and friendly I have stayed here for over a month now rooms are lovely overlooking the lake and showers are very powerful August 26, 2014
Rated 5.0 out of 5.0 by Excellent location for Drayton Manor Stayed for two nights with my wife and two children (3&5) for access to Drayton Manor theme park. Location was excellent and the hotel is modern , clean and has fantastic staff who are friendly and attentive. Room was very clean and comfortable and the free Wifi and complimentary breakfast make this hotel excellent value. Would definitely stay again for the price we paid if in the area. Only negative would be the parking charge of £1 per exit but this would not put me off staying again. August 26, 2014
Rated 5.0 out of 5.0 by August visit Another comfortable stay here, slightly marred by two particularly noisy children, but not enough to raise the issue with staff at the time. August 25, 2014
Rated 4.0 out of 5.0 by Great room andexcellent service Staff were very helpful and the bathroom was well supplied and very clean and modern August 24, 2014
Rated 5.0 out of 5.0 by As always, a great value and quality stay at HIE Tamworth I've stayed at HIE Tamworth a number of times now, and as before, this stay was extremely good value, and of good quality. The room was clean, comfortable and well equipped. In particular, the bathroom was excellent. Breakfast, like most HIEs I've stayed at, can be a bit of a bun fight, due to the limited number of tables and buffet style servery. It isn't a breakfast to be lingered over, more... eat and go. But it's reasonable quality and extremely good for the price you pay - nothing wrong with that! All in all, well done HIE Tamworth. August 22, 2014
Rated 5.0 out of 5.0 by Nice quiet location I had booked two rooms next to each other it allowed for families as there was a connecting door in between so could check on kids easily. Breakfast was excellent toast white or brown, cereals etc. Nice parking facility but there is a charge of £1 for each time you exit by car. You get a ticket from the machine when you enter the car park then on exit you give your ticket and your pound to Reception and then use the ticket to put into machine too lift barriers. There is a lake next to car park with ducks and swans, very relaxing tone. The car park is shared with the Snowdome building which is about 5 minute walk from Holiday Inn. August 17, 2014
Rated 5.0 out of 5.0 by Recommended Clean bright hotel with friendly and efficient staff. Although parking can be a bit of a faf - you have to remember to have your ticket validated in the hotel before you leave, I would recommend this hotel for those having a stay in Tamworth. August 14, 2014
Rated 5.0 out of 5.0 by clean ,efficient and very fit for purpose all in al very fit for purpose and compared with a later experience in a holiday inn near Chester a world of a difference to the good. My first experience of the express version I am pleased we experienced the Tamworth venue first. Chester south leaves updating badly. August 12, 2014
Rated 5.0 out of 5.0 by Another comfortable night This is one of the best budget hotels I've stayed in. Location is great - a few minutes from the M6 toll road yet overlooking a lake. Rooms are clean, comfortable and well furnished and the public areas likewise. The staff were excellent. As it was a Friday there was no evening meal available but the hotel has various menus available from local takeaways. However we opted for a posh M and S picnic in our room with a bottle of wine. Just as good an option. My only slight quibble would be that breakfast was nothing special but it was certainly adequate for our needs, Overall a good place for an overnight and excellent value for money. August 11, 2014
Rated 5.0 out of 5.0 by nice hotel and location Very good location and comfortable hotel... Very-very-very bad and horrible staff.... . No smiles, no welcome, not friendly, at breakfast time following you to finish asap... August 9, 2014
Rated 5.0 out of 5.0 by Great value hotel ideal for families Stayed two nights at this hotel in Tamworth, first visit. Nice clean modern hotel staff friendly plenty parking spaces available. Good quality breakfast brands for the price we paid and tickets for sittings the second morning due to hotel being full which all ran smoothly. breakfast area doubles as the bar area in the evening.Two things i was very impressed with are the microwave facilities and ice machine in the reception area. We were able to order a takeaway to be delivered one evening when the kids were shattered and eat either in our rooms or down in the breakfast area. (plates cutlery provided by the hotel!) never experienced that before always felt like we have had to sneak food back to rooms in other budget hotels! The second thing to mention which was fantastic was that when the lights turned out there was a gentle blue glow from a light in the bathroom. this enabled a good nights sleep as the kids normally like the bathroom light on to see get up to the toilet but it keeps me awake and uses a lot electric.. The hotel is Ideally situated next to snowdome were the kids went into the snow play, ice skating and we used the pool and fun flume session. coffee chain and restaurant and bar inside too. There is a flyover at the back of the hotel which gives access to a lovely park and further on into the castle and town centre which we used also before entering the park to your left is a bowling centre food chain arcades etc were we spent an evening. from the front of the snowdome there is a small wooden bridge if you cross over this and follow the paths towards the main roads this also bring u into the town via cinema restaurants and supermarkets which we used all of. we only used the car to get there and on the way back home! (£1 for the meter for the car park) we purchsed tickets from the hotel for drayton manor and saved money... would recommend highly was the cheapest budget hotel we have stayed in and ticked all the boxes for our family. two adults 6yr old and a 10yr old... if the kids bit older could be a squeeze in the room but its all part of the fun! August 9, 2014
Rated 2.0 out of 5.0 by Disappointing stay Normally had good experiences with this chain but this time was a disappointment. I booked a stay over a couple of nights for myself & friends, due to a varying number of guests/rooms over the stay I called to make booking, so I could explain. After a little difficulty I got it booked correctly, or so I believed. On the first night we returned at 1am & opened the sofa bed to find there were no sheets to make it. Tried to call to reception & the phone was broken. After a trip down to the front desk someone eventually brought a set of sheets up, which we then made the bed with. The next day one room was going from 2 guests to 3, so I asked in the morning about sheets, to save having the same problem. I was then told the room had a broken sofa bed so could not take 3. I was also told it was because the room was only booked for 2, but I knew this was incorrect as I had been charged for the extra person! We then had to delay going out for the day while they prepared another room, on another floor, then move all our belongings. As I checked out the next morning I mentioned these problems to the man behind the desk. I got a slight attitude of its not our fault, even though i fully explained the full scenario when I booked, & was charged for the correct arrangements! The lady that had sorted out the rooms the day before actually said that the room was booked how it should have been. Which I took to mean that the guy who originally checked us in hadn't picked this up. I'm not unreasonable & understand that the booking was a bit confusing, however I went to lengths to clarify this to the hotel & didn't appreciate essentially being told all the problems were down to it being an unusual booking. It felt like a very corporate attitude, completely lacking the personal touch! August 5, 2014
Rated 4.0 out of 5.0 by Good hotel Good hotel, however not welcomed as rewards member and staff member had difficulty finding my details on the system with more experienced staff watching him struggle but not offering to help. Paying for car park annoying. Location fantastic near lots of amenities. August 5, 2014
Rated 5.0 out of 5.0 by Great Staff the staff make the visit very personal and friendly. Nothing is too much trouble. August 4, 2014
Rated 5.0 out of 5.0 by Fantastic stay for our Family We stayed here to go to Drayton Manor. It gave us easy access to the theme park. The check in was brilliant and the lady on front desk was very polite and helpful. The room was perfect for our family of four, everything was clean and tidy, bathroom was lovely. The beds were very comfy and we had no trouble sleeping! We had breakfast in the morning and it was delicious. Good variety and good quality. Check out was easy and quick. Overall it was a lovely stay and I have no negatives to mention at all! August 3, 2014
Rated 5.0 out of 5.0 by Good night for the price The room was very clean and spacious. The staff were friendly with excellent customer service. The food in the restaurant was very tasty with generous portions. The shower had great water pressure and it was easy to get the right temperature. The bed was comfy and I slept well. Overall a great visit and the price was very reasonable. August 2, 2014
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