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Rated 4.3 out of 5 by 290 reviewers.
Rated 4.0 out of 5.0 by Skiing Trip! Great location next to skiing at Snowdome. I really object to having to waffle on in order to complete this survey by having to submit text which is at least 50 characters long. This seems so pointless and counter productive but hopefully someone will use their initiative and change the format of this guest review and allow people to opt out of completing this! June 16, 2014
Rated 5.0 out of 5.0 by Tamworth HEI Clean, spacious room. Good, buffet style breakfast included in the price. Very good value for money. June 11, 2014
Rated 3.0 out of 5.0 by Business stop I have stayed at this hotel many many times and feel it has not got the same standard as it was. The lat time i stopped i said would not stop again but thought ok it could be a one off. Well little things have slipped, staff etc, also niw to change £1 dor eveytime you exit, seems so pettey. I did 3 times for work and also to leave . The bed was not as comfy as it use to be. All in all disappounted again. Their are so many choices in the area ao will try this in future. June 4, 2014
Rated 4.0 out of 5.0 by Great value for money Good room; free wifi; free breakfast with good choices; let down slightly by broken security latch on door and woken up by other guests returning in the early hours. June 3, 2014
Rated 4.0 out of 5.0 by Overnight stay for Drayton Manor Excellent hotel for an overnight family stay before visit to Drayton Manor park. Stayed with 2 kids in a family room. Had a great comfortable stay with a bonus of snow dome / tamworth castle just beside the hotel. Excellent breakfast to start the day visit to Drayton Manor. The rooms is clean and comfortably spacious. Only minor crib is that the sofa bed was too flimsy to sleep, even for the kids, who kept on tossing and turning. All in all, will definitely recommend this hotel and definitely visit if chance arises. June 3, 2014
Rated 3.0 out of 5.0 by Sofa bed shocking It was a shame I couldn't fault anything until I went to sleep, the wife and small children grabbed the bed so I slept or actually didn't sleep at all on the sofa bed. The mattress must have been just over an inch thick absolutely useless as a fold out bed would only recommend hotel if there were two people sharing main bed. May 30, 2014
Rated 5.0 out of 5.0 no bacon! the room and bathroom were great but the breakfast selection was a little poor, espeically with no bacon! The staff were lovely and the parking was free which is a bonus! :o) May 28, 2014
Rated 4.0 out of 5.0 by Great Place to lay your head I was in Tamworth for the purpose of overseeing the Local and European Elections. Ineeded somewhere to stay that was comfortable, accessible and that enabled me to return at 3a.m. on completion of the elections. I needed to be in my office the following morning by 0900 and the HIE met all these needs and gave me a breakfast too! Great Place; Good Service; Helpful Staff.....what more can I say? May 27, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations One would ordinarily come to expect a basic level of service from the budget end of the Holiday Inn brand. However, this hotel is quite simply brilliant and one that exceeds all expectations. I had the opportunity to stay here for a 2 day business conference and can honestly say that not only was nothing identified that could be regarded as problematic, but in fact all the elements exceeded what i would have expected. The quality of customer care is excellent, the staff have a real eye for and attention to detail and as a result the hotel is welcoming and efficient. I have no qualms whatsoever about recommending this hotel, it is one of the best I have ever stayed in! May 23, 2014
Rated 5.0 out of 5.0 by comfortable night stay Consistently good quality of rooms and friendly staff May 19, 2014
Rated 5.0 out of 5.0 by Very Comfortable bed and service The staff were very friendly and efficient, the room was comfortable with plenty of space. It could have been improved with a hook in the bathroom to hang dressing gown and other clothing when using the bathroom. It would also have been helpful to have some drawers in which to put clothing etc. May 13, 2014
Rated 5.0 out of 5.0 by The staff are the best asset. The staff at HIE Tamworth were fantastic! They were genuinely friendly and pleased to be of assistance. The environment was as to be expected for this type of hotel, but cleanliness was of the highest standard. Another compliment for the staff team! May 13, 2014
Rated 5.0 out of 5.0 by Excellent Breakfast We arrived at this hotel after booking a family room with a sofa bed. when we arrived at the room, we found it was right by the lift, and with 2 small children (3 and 9 months), so didn't really want to be by the lift and risk having lots of noise and keeping the children awake. Megan on reception was very helpful and found an alternate room very quickly and offered to come and make the sofa bed up within the hour, which she did, thank you Megan! We did find that the family room was somewhat smaller than other Holiday Inn express hotels and when the sofa bed was made up, and we had the travel cot up we struggled to move round the room freely. The breakfast was excellent and better than other Holiday Inn Express hotels. A little disappointed that I wasn't recognised as a Priority Reward Member during our stay. All in all a very pleasant stay and ideally located for our trip to Drayton Manor and Thomas Land. May 10, 2014
Rated 5.0 out of 5.0 by Great rooms and friendly staff Lovely place to stay over, just a bit disappointed with the breakfast arrangements and selection offered in a small area with crowds of people trying to get to it. May 9, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and very hospitable visit I could not have been more pleased with our stay at your Holiday Inn Express. It exceeded my expectations, most notably in quality of front desk friendliness, breakfast room service and gorgeous view of a lake with beautiful birds, ducks and fish swimming everywhere. All in all, this is a very nice hotel. May 9, 2014
Rated 3.0 out of 5.0 by Easter Break I did ask for 2 family rooms next to each other instead they were opposite. Room was clean but the bed was to soft for us, no facilities for children May 8, 2014
Rated 2.0 out of 5.0 by Nice HIX Nice modern Holiday Inn Express, let down by the fact that the staff (and facilities) cannot cope when busy. May 7, 2014
Rated 5.0 out of 5.0 by Excellant Tamworth Hotel Yet another great stop over at the Tamworth Holiday Inn Express and I would recomend to anyone especially if you want to go to the Snow Dome May 7, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable and clean room My 2 children and myself had a comfortable stay during our time. Room was clean and spacious for the 3 of us. Had a choice of breakfast food and fruit tea was nice to see. Staff were very friendly and attentive. Would definitely be returning back in the future. May 4, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent Hotel, everything you could need nearby. Used for a family stopover when visiting Drayton Manor Highly Reccomended May 1, 2014
Rated 4.0 out of 5.0 by Only 1 thing wrong Excellent value BUT the mattress was the poorest I think I have slept on in a brand hotel. May 1, 2014
Rated 4.0 out of 5.0 Sauberkeit tagesdecke bleibt verschmutzt,obwohl offensichtlich. Selbstreinigung ausgeführt! Bei 10Tagen Aufenthalt keine(eingeschr.) Möglichkeit für Kleider- und Wäscheablage April 30, 2014
Rated 5.0 out of 5.0 by excellent extremely good value for money - highly recommended April 29, 2014
Rated 5.0 out of 5.0 by Mums Birthday Week We have used this hotel about 5 times now and have never had a bad experience. We regularly visit my Mum who lives in Cannock about 20 minutes away. The breakfasts are always good and the cleanliness of the dining area and attentiveness of the staff always make it a pleasant experience. We will definitely be visiting again before Christmas. PS the dog loved it too especially all the attention he had from the staff ! April 29, 2014
Rated 5.0 out of 5.0 by hilton very comfortable and relaxing, friendly staff and very well situated for my work need, April 29, 2014
Rated 5.0 out of 5.0 by Return visit Another comfortable stay in Tamworth. Staying here makes my visit to the area easy to plan. April 28, 2014
Rated 1.0 out of 5.0 by Beds require updating This Hotel is very well situated and has excellent amenities. Unfortuanately it let itself down on the fundamental requirement of a Hotel. A good nights sleep. The mattresses were tired and as such you could feel the springs through them which lead to an uncomfortable sleep with sore backs in the morning where the springs had been pressing against the pressure points. The sofa bed was even worse, fortunately my children didn't complain but an adult would never be able to sleep on this type of bed. I've slept in Holiday Inns all over the world and to be frank this was the worst for sleeping. I would have marked this Hotel very well if it wasn't for the fact I couldn't get a sleep through poor basic essentials a good mattress. Difficult to recommend it because of this. Apart from that the location is great and if the mattresses are sorted out then it would be an excellent Hotel. April 27, 2014
Rated 3.0 out of 5.0 by poor breakfast, parking charges Hot breakfast was not varied enough just scrambled eggs, sausages and baked beans - No Bacon... Need to pay a £1 even if you want to get a big bottles water just to get out of car park so every time you leave the hotel you need to pay. April 26, 2014
Rated 4.0 out of 5.0 by Excellent accommodation Lovely room with hotel in a nice quiet location beside a lake. Convenient for Tamworth and motorway access. Buffet breakfast a bit of pot luck if you want something cooked. April 26, 2014
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