Rated 4.3 out of 5 by 155
Rated 5.0 out of 5.0 by Mandyr1 A very good stay
Me and my husband were taking our grandson to Drayton Manor and had booked in there at last minute we decided to travel down the night before and so found this hotel and booked in for 1 night. Wish we had known about this before the room was a good size, walk in shower and everywhere was spotless. We went for a walk and there is a large retail park just around the corner a large park over the road and the snow dome at the side. Breakfast had everything that you needed for a quick getaway. Will be booking in here again when we visit Thomas Land as it was only 10 mins away
June 6, 2013
Rated 5.0 out of 5.0 by Twins12 Thomas the tank break
We found all staff helpful and cortious the rooms were beutifuly decorated and comfortable with the choice of hard or soft pillows the only complaint I would make is that the The breakfast was not replenished quickley and it took forever to make any toast but I would stiil recomend it as it was central we had our daughter son in law with our twin grandsons from Canada on a visit to Thomas the Tank Land and only took us 7minutes from the hotel I will definately stay there again.
June 4, 2013
Rated 5.0 out of 5.0 by Debs3 Perfect place, perfect price
We stayed at the Holiday Inn Express as we were visiting Drayton Manor, we are a family of four with two young children ages 1 & 4. My eldest slept very well in the sofa bed and my baby very well in the cot. The double bed was very comfortable, one of the most comfortable hotel bed I've slept in. The breakfast choices were brilliant, so much variety and fresh.
Well done Holiday Inn, we will return and I will recommend!! A*******
May 31, 2013
Rated 3.0 out of 5.0 by Erk52 Nice room, shame about the service.
Hotel room good clean tidy etc.
Service for evening meal some what missing.
Ordered Starter and Main, waited over 40 minutes for Starter after prompting reception staff that I was still waiting, thought then had gone to pick the wild mushrooms for the wild mushroom soup I had ordered, the soup arrived, warm ish, once I finished the soup, had to prompt the reception staff that I required my main meal.
My Main meal, was fish and the batter was that hard I had to break through the batter and eat the fish inside.
There was only one person it seemed serving food from the kitchen.
The table I sat next to when I arrived for my meal had dirty dishes on and these were still there when I finally finished my meal. There where also a number of other tables in a similar state.
Not impressed, after a long day working and travelling from Haverford West.
Was not recognised has a priority club member on arrival.
Reception staff were helpful and apart from above a good stay.
May 29, 2013
Rated 5.0 out of 5.0 by AberGirl22 Fabulous service, lovely hotel and staff
My son and I stayed here for 2 nights and it was brilliant from start to finish. We were greeted by a very friendly young man on the desk who was in good spirits and made us feel very comfortable. The room was fabulous, spotlessly clean with a lovely bathroom and tea making facilities etc. All staff were extremely helpful and knowledgable about local places to go, directions etc. They rang taxis for us to go to Drayton Manor the next day and to the airport the day after that. All staff seemed interested in us and engaged in conversation with me. The breakfast staff were really lovely too, helping me with my 3 year old son, getting a highchair etc. And they all seemed quite amused even though he (my son) was being a bit naughty. Thanks so much to all staff, im sorry i didnt get your names, but all of you are included, i will definitely be staying again and will definitely recommend this hotel to my friends and family. We couldnt have asked for a better stay. Cheers. xx
May 23, 2013
Rated 4.0 out of 5.0 by NickyNackyNoo Convenient location and pleasant staff
Good location and ideal for our wedding party.
Found the car park barriers a bit frustrating although the priority membership meant that we didn't have to pay to exit.
The bed was very bouncy and not particularly comfortable, but the room was very nice and clean.
I would recommend this hotel to friends and would stay again.
May 17, 2013
Rated 4.0 out of 5.0 by Voxpopbob Exceptional comfort and value for money
This was the second time my wife and I have stayed here. It's an ideal halfway house between Scotland and Southampton. A good location beside a lake, yet only a few minutes walk to the town centre in one direction and retail parks in the other. The room which overlooked the lake was quiet, spacious and comfortable and well furnished. The showeroom was big, and the shower very efficient. The bar offers a good selection of drinks but the food options are limited. That said, reception has a good selection of menus from local takeaways which offer a good choice different cuisines. The breakfast has improved a little since our last visit, but remains the only weak link in what is otherwise an excellent hotel for a stopover.
May 16, 2013
Rated 4.0 out of 5.0 by Royboy14 Good Location for visit to Drayton Manor
Good Location for visit to Drayton Manor and easy access to local shops and amenities. Pleasant staff and a good value for money stay.
May 12, 2013
Rated 5.0 out of 5.0 by Emmz Very nice room with everything we could need.lovely breakfast in the morning!
We enjoyed our stay very much.we were going to Thomas land and Drayton manor the next day and the holiday inn is just 2 minutes around the corner!the room was lovely and had everything we needed.we all enjoyed breakfast in the morning,there was a variety for us all and filled us up ready for our day out.the staff were very friendly too.
May 11, 2013
Rated 4.0 out of 5.0 by Redpaolo Efficient and modern
Staff were the model of "relaxed efficiency" giving great serve with a smile. Thank you.
The room was very modern and well equipped, the shower was exceptional for a budget hotel.
Evening meals pretty limited (especially for the health conscious) although town was just a 10 minute walk away with plenty of choice.
Breakfast was for some reason limited in choice compared to other HIE's with hardly enough fruit options. I don't eat cooked breakfast so can't comment although I did notice scrambled egg and bacon.
Good stay, will return - just need to organise evening meal elsewhere for a healthy diet.
May 8, 2013
Rated 1.0 out of 5.0 by SkiMad17 Looks nice but NOT comfortable!
Booked to stay here to go to the snowdome next door, hotel is clean and well presented, the staff are friendly. Unfortunately the good stuff ends there - the bed was so uncomfortable we would have been better off sleeping on the floor, there was no support and you just rolled into the middle, back ache in the morning. The traffic noise was really bad, never stops, window did not seem to shut properly so could not shut out all the noise, very little sleep had. Should have slept in the car - it would have been more comfortable! And breakfast - pastries were hard, scrambled egg looked dry and rubbery, OJ machine did not work...not sure I will be going back!! :o(
April 30, 2013
Rated 3.0 out of 5.0 by Exalba55 Most uncomfortable beds ever in HIE
Follow on stay after 2 nights very comfortable nights in Redditch; impressed with staff at both venues and excellent shower at Tamworth which had the edge but mattresses there well past their - even minimal -comfort stage.
All staff most helpful, we moved rooms from 112 (double) to 108 (twin) for second night (see separate mesage sent on return home) but improvement negligible.
Will not be staying there again until assured that mattresses have received attention. Have always been very happy in past with quailty of beds, so good night's sleep but Tamworth = exhaustion after a busy but good and restful stay with a small Conf at Redditch.
To emphasise, the staff did all they could to alleviate the problem but it is entirely outside their ability to resolve.
April 29, 2013
Rated 5.0 out of 5.0 by baston329 Excellent venue for an overnight stay
A great venue for an overnight stay - visiting Drayton Manor Park, we booked into the Holiday Inn Express (very close nearby to the park) this new build hotel is clean, tidy and very well run by the excellent staff who were efficient, friendly and welcoming. The bed was a bit soft for me (but that's my problem, not theirs) but everything else about this weekend away was superb. Recommend the hotel - very family friendly.
April 26, 2013
Rated 5.0 out of 5.0 by owen248 Perfect Choice
I visited with my wife and 3 year old after reading favourable reviews of the location in relation to Thomasland (Drayton Manor). In the planning stage, emails were immediately replied to so this immediately gave us a good impression. The place was easy to find, more than ample parking is available and check in was fast and easy. The room was comfortably sized although there was no wardrobe except for an open coat rack. This was strange at first as we weren't used to 'living out of suitcases' but in hindsight it made packing so much easier at the end! The cot was a little too small for the kid but he loved sleeping on the large sofa which we hemmed in with the cot itself - it was an adventure for him. Breakfast was just right, not a huge variety but all the stuff we love... we went down at around 8.30am and enjoyed lovely sausages with scrambled eggs and baked beans, fresh bread and toast, tasty yoghurt both white and with fruit and good coffee. There were also pastries, jams and fruit available, had we wanted. The staff at all times was very helpful, from giving us directions to various places, to helping us (very nice maid and helpful reception) when the boy suffered a small bout of tummy ache. The hotel itself is perfectly located right next to the Snowdome which boasts an excellent restaurant aside from the obvious attractions of the place itself (we really enjoyed some Family playtime there). We loved feeding the swans, geese and ducks in the lake right in front of the hotel, and the town itself is just a few minutes' walk away, across a lovely park that itself boasts a well equipped playground and picturesque Tamworth Castle. Needless to say, the hotel was also well placed for our main destination - Drayton Manor, just a 10minute drive down the road. Were there any negative points in the place? Perhaps the fact that we had a room facing the busy road meant that it was a little noisy when the window was open but that's just about it. Would we stay there again? You bet!
April 24, 2013
Rated 5.0 out of 5.0 by Buddha72 Very helpful staff
Stayed here overnight, it was very clean and the staff very helpful and friendly, Jessica and Sarah was very helpful to book us in and fix the television in our room. The staff was very friendly with our little boy (aged 2). Evening food was ordered for us and Jessica supplied us with cutlery and crockery, even though she was on her break. The sofa bed was not very comfortable but no too bothered by that. There was plenty of choice at breakfast. Over all we enjoyed our stay here, and both Jessica and Sarah are a credit to your team.
April 23, 2013
Rated 5.0 out of 5.0 Great
Great price and ideal location for drayton manor. The sofa bed was a little uncomfortable. The bed was very comfortable though. Great price, lovely breakfast.
April 22, 2013
Rated 5.0 out of 5.0 by neillllllll comfy tidy warm room
stayed here 12/13 april 2013, room was clean tidy and warm, freeview tv, complmentary tea coffee all in order, power shower, all the stuff you expect really. good choices for breakfast thanks
April 21, 2013
Rated 5.0 out of 5.0 by LindaS49 An experience that will certainly be repeated
Service, staff and cleanliness outstanding as always. Only cryticism is a general one, I always use Holiday Inn because of their excellent disabled facilities as my friend is a wheelchair user and almost all hotels only provide double beds which is fine if the carer is the spouse of the disabled person but quite often they are traveling with a son,daughter or friend and it can therefore be somewhat inconvenient, also the duvets only just cover the bed so that, although the bed maybe comfortable the sleeping positions are not but Holiday Inn will allways be my first choice.
April 17, 2013
Rated 5.0 out of 5.0 by audx clean comfortable
excellent value for money ,good size bathroom ,staff very helpful and friendly,would certainly use holiday inn again
April 15, 2013
Rated 4.0 out of 5.0 by ALAN50 Will stop again
The room was excellent , the shower was a monsoon shower , was the best ive ever had in any hotel.
Breakfast was very good too. lots of choice.
Was only here for one night but i would definetly stay again.
Car parking loyalty was a good idea too.
April 11, 2013
Rated 5.0 out of 5.0 by Stu70 Quality accommodation at a fantastic price
2 adults and three young children were able to comfortably stay in a clean, modern and well equipped family room for a great price. A good nights sleep followed by a good quality inclusive breakfast set us up for a full day of fun at Thomas Land which is only a 10 minute drive away. Would definitely stay here again if visiting the local attractions.
April 9, 2013
Rated 5.0 out of 5.0 by martin72 Excellent value and great location
Stayed for 2 nights over the bank holiday. April 2013
Visited the snow dome on the 1st day which was less than 50 yards away and 2nd day spent in Drayton Manor which was less than 2 miles away. Lovely lake within the hotel for a walk and there was various shopping centres within half a mile.
Staff were all polite and friendly and always willing to help.
Rooms were clean and equipped however would have liked either a small fridge or even an option in which we could hire as with having a young child keeping milk chilled was difficult- staff did give us a wine cooler in which we kept full of ice machine from the vending area.
April 8, 2013
Rated 5.0 out of 5.0 by Sheila53 Great Service
All the staff were most helpful and went out of their way to assist. Would definetely stay there again and recommend it highly.
April 8, 2013
Rated 5.0 out of 5.0 Excellent value for money
Great rooms very comfortable would definitely stay again.
April 5, 2013
Rated 4.0 out of 5.0 by PR11 lovely bathroom and big breakfast
we loved the great shower and enjoyed the breakfast but the bed needs a better mattress and the kids had to share a double sofa bed which is tricky with teenagers. very glad of the warm welcome on a snowy night!
March 27, 2013
Rated 3.0 out of 5.0 by fullenglishplease Why can Holiday Inn group not produce a decent breakfast
Convenient location, well signposted (follow signs to the Snowdome), easy parking, good front desk service , the useful option of being able to order an evening takeaway meal through reception as an alternative to one of the diminutive but pricey house meals (mainly curries when I stayed) . One of the lifts was down and this meant a slight delay in the morning but the room was comfortable, the bathroom was sparkling modern and clean, the room temperature was fine( normally I find them much too hot at night). One snag was the TV wouldn't fire up - it seems the cleaning staff play fast and loose with the cables and (evidently not unusually) managed to disconnect the signal. But the big issue is the appalling breakfast - no bacon, flavourless mush of scrambled egg, bland tasteless sausages and a rather smeary table. And why no muesli?
March 26, 2013
Rated 5.0 out of 5.0 by Dongie Good hotel
We found the staff very helpful at all times
The room was just what we required,it was clean and tidy
Plenty of space for the kids to play
March 24, 2013
Rated 5.0 out of 5.0 by Kingswinfordshirl Friendly ,value for money hotel nearly excellent leisure facilities.
This hotel was exactly what we needed - two over- worked mom's we were able to have a relaxing spa break without breaking the bank. Thank you all staff for a brill time.
February 19, 2013
Rated 4.0 out of 5.0 by ric2 Nice rooms and good service
Hotel is very nice for an express with the exception of the food.
All food is badly prepared, using the cheapest produce , poorly served and expensive. On a cold wet night it is a long walk to the town to eat.
February 1, 2013
Rated 5.0 out of 5.0 by MWelch Welcoming Hotel
Staff extremely welcoming and friendly. As food is not served at the weekend (other than breakfast), the allow you to order a takeaway in which I thought was a grea idea. There is however a Beefeater restaurant/pub within short walking difference. Breakfast choices were adequate. Room was clean. Would stay again.
January 28, 2013