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Rated 4.3 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Excellent stay, lovely hotel, highly recommend Very nice rooms, quiet, comfy beds, big shower, very clean, helpful staff, good breakfast. Extremely happy and would stay again. The only thing that wasn't perfect was the bar service - a bit more training on how to serve drinks would rectify this. December 16, 2013
Rated 5.0 out of 5.0 by Never Fails To Deliver Always enjoy my stay and made to feel at home by the great staff. December 10, 2013
Rated 5.0 out of 5.0 by Really friendly & helpful staff Another great stay in this hotel. As per the title, all the stall were really friendly and helpful and the romm was perfect. I do recommend staying here to others as I will do again myself. Thanks.. December 9, 2013
Rated 4.0 out of 5.0 by The night after Having spent the previous night at a local pub being kept awake by the guy snoring in the room next door and a fellow resident, coughing violently under my window with his early morning first smoke of the day, I can only say that sturdy walls and good sound proofing was very welcome. It is a pity there is no provision for an evening meal, but a pint at the bar was a nice way to wind down before retiring. The room was comfortable with the shower and soap provision first class. I would use the Express again. December 3, 2013
Rated 4.0 out of 5.0 by Overnight and meeting room As normal first class reception everything as planned. Meeting room first class, only small issue was very large group of noisy people in restaurant all morning. Will be back for next meeting. Many thanks November 30, 2013
Rated 3.0 out of 5.0 by Parking and staff Staff seem to think that you are asking too much if you need something or help. I was very upset that as we had to pay to get off the carpark, which I was disgusted with as I have paid for a room.In the two days we stayed it cost £8 to get out of the carpark. I will be writting a letter of complaint and I want a refund on the £8. I will never be staying there again. November 30, 2013
Rated 5.0 out of 5.0 by great hotel Would stay again great rooms nice place to stay easy access to brum derby m42 mi m6 November 20, 2013
Rated 4.0 out of 5.0 by Decent hotel This is a decent hotel with large rooms and great showers. I would recommend. The only downside for me is, on the occasions I have stayed there, we have been woken up by noisy drunken guests. November 20, 2013
Rated 5.0 out of 5.0 by a very nice place ideal for local amenities we were visiting family close by for a party thoroughly enjoyed our stay exccellent accomadation November 20, 2013
Rated 5.0 out of 5.0 by Great team I recently held a conference at this hotel and would highly recommend it due to great service and attention to detail Elaine is an outstanding events manager November 10, 2013
Rated 5.0 out of 5.0 by 2nd time we have stayed here Booked the hotel for the firework display, Stayed once before for a friends wedding. Room lovely and clean, friendly, helpful staff. Thank you for making us feel welcome and comfortable. November 7, 2013
Rated 4.0 out of 5.0 by Weekend Snowdome visit. Convenient location for a visit to the snowdome. Great shower, comfy bed & nice breakfast. November 6, 2013
Rated 4.0 out of 5.0 by Highy recommended! The staff were all friendly and the room was spacious and clean. The power shower was amazing and a great way to wake up in the morning. The black out curtains are good and overall the bed was very comfortable. This was our first stay in a Holiday Inn and would definitely stay again. November 5, 2013
Rated 2.0 out of 5.0 by Poor Staff Service I have stayed at this Hotel many times and I felt the service has gone down. When I arrived no staff was there I had to wait to be checked in, I was recognised as a Priority Club Member. Again when I came back down to eat I had to wait to find staff. I was also discussed that you still had to pay for wifi and then when checking out was told no longer free parking. with other hotels now in the area I will not stay here again. very poor service November 1, 2013
Rated 5.0 out of 5.0 by Another Great Stay Another great stay at the hotel and made better by the staff who can't do enough for you Very busy and always on the go but always a smile and genuine. Great rooms and cleaned to the highest standards October 26, 2013
Rated 3.0 out of 5.0 by Moderate accomodation It's a true saying, you get what you pay for. In this instance the rooms were good, clean and the location is very handy for Thomas Land, but the breakfast area was terrible, could not cope with the number of guests, tables needed to be cleared more often, cutlery was on short supply along with glasses for fruit juice which was wrongly labelled, you had to wait ages for hot food to be replenished and staff were anything but pleasant, a smile goes a long way!! October 23, 2013
Rated 5.0 out of 5.0 by Excellent quality First time at a holiday inn and will definitely go back. Superb value for money and excellent location for Snowdome. Room was clean and modern and facilities excellent. October 22, 2013
Rated 5.0 out of 5.0 by On the way home We stayed at Tamworth on the way home from CIWW to Scotland. We were late arrivals but the staff made us feel very welcome. The room was clean and welcoming. Thank you. October 17, 2013
Rated 5.0 out of 5.0 Brilliant 'Hotel' I stayed at the 'Holiday Inn Express' for a Snowboarding lesson the following morning. I had a wonderful stay, helpful and friendly staff (That is normally a cliché but in this instance is very true). The breakfast is varied and having stayed in several places where a 'Continental Breakfast' is standard, it was nice to have the option of a more 'British' breakfast, especially with a hard day ahead of you. The distance to the 'Snowdome' makes this a great choice for the night before or day after a days lesson on the slopes. Fantastic stay and would recommend this place to my friends and family. October 9, 2013
Rated 5.0 out of 5.0 by Excellent friendly helpful staff We stop at Tamworth twice yearly, to visit The National Arbouretum, just a few miles away, easy access off the A5,. Its situation is good and the hotel spotlessly clean, easy, quick to book in, after a tiring journey. The beds comfortable, fresh and clean, would recommend, for price and service. October 4, 2013
Rated 1.0 out of 5.0 by Apalling experience. Despite requesting a non-smoking room on their website when I booked, unbeknownst to me - the holiday inn site offered me a smoking room. I ended up unknowingly accepting that. When the issue was discovered (as soon as I opened the door to the room!) the staff were sympathetic, but ultimately unhelpful, as there were only smoking rooms available. I therefore ended up with my clean clothes smelling of stale cigarette smoke for the whole of the next day. Pretty unimpressed. To cap it all off, the bathroom of the least smelly smoking room I was eventually forced to accept was in a terrible state, with loose & broken floor tiles and large quantities of missing grout leaving the dirty surface underneath exposed. That allied to some noisy neighbours across the hallway made for a terrible overall experience. I'd find it hard to recommend this hotel to anyone based on the quality of my stay. I know this style of accommodation is relatively inexpensive, but even considering that - 1/10 Holiday Inn - must try harder. October 3, 2013
Rated 5.0 out of 5.0 by Great Service The Staff were all friendly & helpful, however we found the bed too much on the soft side. The breakfast choice was good and kept well stocked. October 2, 2013
Rated 5.0 out of 5.0 by Surprisingly good! Very friendly and helpful staff at reception, spotless room with comfortable bed and excellent bathroom with huge shower and great water pressure. September 30, 2013
Rated 5.0 out of 5.0 by Great Service Stay regularly at the hotel and always get a warm welcome when I arrive and Jo on reception makes the drive from Scotland seem shorter. Food could be a bit better but has improved Great rooms and immaculately clean and the shower is great Getting Wi Fi in the rooms needs to be done ASAP September 22, 2013
Rated 1.0 out of 5.0 by Shocked i am amazed that someone was able to ring up the hotel and change my booking into their own name without my permission. This raises huge questions in my mind about the hotel's security and privacy policies! September 22, 2013
Rated 4.0 out of 5.0 by Good Hotel in a Good Area We stayed for one night here as we were going to Drayton Manor the next day. On arrival we were greeted by pleasant and friendly front of house staff. The room was basic but very nice and it was good to find that the sofa bed had been made up ready for use. The hotel is within walking distance of many things to do. The town is a walk through the castle grounds and there are restaurants to choose from in the town or Frankie and Benny''s is just round the corner. Breakfast was busy the next morning as the hotel offers a sitting for an hour at a time. We selected the 8.30 to 9.30 slot, but got there slightly earlier. It was very quiet when we arrived but bang on 8.30 it got busy, maybe just saying breakfast is between 7.30 and 10.30 and letting people decide when they want to come down it won't be as hectic as at about 9.00 it went quiet again. I personally feel by offering the slots its creates congestion as everyone arrives at the same time, There was plently to choose from and fairly well stocked up. We bought drinks from the bar at night and felt these were overpriced but it was nice to be able to sit in the restaurant with the children and play a game whilst enjoying a drink. We would definately come back to explore the area rather than just a visit to Drayton Manor and I would recommend the hotel to others. September 12, 2013
Rated 5.0 out of 5.0 by Drayton Manor , stopover with a group of friends Polite , helpful staff, good location , very clean , Good choice on freebie breakfast , choice of pillows , Very clean. Room and spacious enough as a family room September 10, 2013
Rated 4.0 out of 5.0 by Good base to explore Tamworth. My family of 2 adults and 2 children of 9 and 5 stay here every year so we can go to Dayton Manor and explore Tamworth. The rooms are always clean and well presented. Check in and out is always quick with happy smiley reception staff. The breakfast buffet is great with a wide range of choice. Unfortunately on this occasion we found the bed and sofa bed in our room to be very uncomfortable. Also, I don't like having to pay the £1 car park fee. Usually as an IHG member the ticket could be swiped at reception to avoid paying the fee. All in all this is a good value family hotel and my family and I are already planning our next trip. September 7, 2013
Rated 5.0 out of 5.0 by Great value for money We stayed here overnight as we were using the Tamworth Snowdome the following morning. (Which is literally next door) the hotel & rooms were clean and we could not fault the reception staff. Breakfast was a real bonus! Good choice and excellent value when you consider the room prices. Would definitely recommend this hotel to anyone wanting a good value, clean night stop. On site parking also for only £1. We will most certainly be going back when we re-visit the snowdome. September 5, 2013
Rated 5.0 out of 5.0 by fantastic stay ,very clean and amazing staff I stayed in holiday inn Tamworth twice last with my son and partner ,them I returned for the weekend again!!!! rooms are spotless clean ,everything shines!!!friendly staff and good breakfast .thank you very much domi September 5, 2013
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