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Rated 4.0 out of 5 by 125 reviewers.
Rated 3.0 out of 5.0 by Convenient location, good value, tour group centric This hotel offers a good value and convenient location between Taipei and Hsinchu. However, it caters to tour groups and has many of the features related to this class of hotel: Congested common areas, limited breakfast choices, older linens and room furnishings, worn carpet. The hotel staff is friendly but generally focuses on handling issues related to the large volumes of guests related to the tour groups. August 18, 2015
Rated 4.0 out of 5.0 by Freundliches Personal Sehr freundliches Personal Guter Service nur das Frühstücks Angebot und Qualität sollte mal überarbeitet werden August 18, 2015
Rated 1.0 out of 5.0 by Ugh no hot water for shower I travel often overseas form the US. I generally choose an American hotel due to the English communication. My only issue is not having hot water for a shower is a big big problem for a frequent traveler. I was not able to get comfortable with the luke warm water therefore, I was not happy all day long without the morning shower. July 21, 2015
Rated 5.0 out of 5.0 by great service Since my stay was for 1 night only, there is not much to comment on. July 21, 2015
Rated 5.0 out of 5.0 by 服務員真誠專業耐心,客房舒適。 服務人員細心安排符合旅行目的的客房。 1.有商務用的桌椅區,難得與床區域略有區隔; 2.居高可供眺望的景觀,有可自行調整的窗簾,想看星月也可; 3.床鋪、光線、溫度、整潔都舒適,可好好休息; 4.浴室通風佳,雖無浴缸,熱水供應良好; 5.隔音不錯,有些走道聲,有些安靜又不會太安靜,蠻適合我。 July 7, 2015
Rated 4.0 out of 5.0 by Alternate choice for short stays purpose In overall, my first experience in this hotel is good and satisfied with the room space design, except for the bathroom door design. There is no available handle bar on the bathroom door or other convenient places for hanging clothes or bath towel. I like the accessible 180 degree large city view in the room and the good quality bed mattress. The provided bathroom amenities is simple yet sufficient to cater basic needs. For business working purpose, the working desk is spacious, however the wireless internet connection sometimes is not stable during certain period, further improvement is required. The room cleanliness is OK. I will consider this hotel again for short stay purpose in this area next time. July 5, 2015
Rated 3.0 out of 5.0 by Taoyuan Holiday Inn Express The hotel needs be maintained at a higher quality. The TV, air conditioner and network did not work in the first room I checked in. I called the front desk to request room change but was rejected and told the hotel was fully booked that day. After the technician couldn't get the things to work then they finally moved me to another room. June 22, 2015
Rated 5.0 out of 5.0 by what a sleep during my 4 day stay in holiday inn express Taoyuan, we have experienced good sleep and warm accomodation by the staff. Matress, bed linen and pillow were very comfortable June 9, 2015
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