Rated 4.4 out of 5 by 71
Rated 2.0 out of 5.0 by ddwoodf Counting the times I heard toilets flush!!
Eventhough the hotel was clean and the staff was pleasant I could hear every time someone flushed the toilet.
It got so loud over in the night that it woke my 2 and 5 yr old grand children from a sound sleep after a long day and evening at a relatives home to celebrate the 4th of July. It was HORRIBLE!!!
I will NEVER stay at that hotel again....
I hope your holiday sleep was better than mine....
July 9, 2014
Rated 5.0 out of 5.0 by Mishesa Great location
I have stayed at this hotel numerous of times. I have been very pleased with the location, cleanlioness, staff service and breakfast. It is close to Cato's, Walmart and many nice resturants. There are other nice hotels in the area however, I prefer to stay at this Holiday Inn.
July 5, 2014
Rated 4.0 out of 5.0 by Gwendy234 Very nice accomodations
I thought this Holiday Inn Express was very nice..everything was updated, clean and modern which was nice. The big indicator on how well a property is maintained can be determined by the bathroom..the bathroom was spotless and everything looked new. A/C worked brilliantly and it was very hot outside so much appreciated.
Beds were in great condition..sheets et al..all nice quality.
My only issue was with "Ashley" when we checked in..she was not very friendly at all. Didn't crack a smile during the entire process.... "get your info and get out of my hair"..kind of attitude.
The next day there were 2 women there at th front desk who were MUCH nicer and gave us recommendations for restaurants in the area. Customer service is key..and they were great.. Ashley, not so much.
June 26, 2014
Rated 5.0 out of 5.0 by Welcome Home Great for Small town
I was thinking the worst because it was in a small town and in my past that means not he best in service or room quality not up to par. But I was pleasantly surprised. Great staff rooms were at the highest quality. I would recommend the hotel to any visiting, or traveling thru and you need a break.
June 24, 2014
Rated 4.0 out of 5.0 by Drew77 Great Service
The staff was great. Made me feel at home. Staff took care of what ever needs they were able to take care of. Hotel was very quiet and relaxing. Had to make sure it was open because it is so quiet.
June 23, 2014
Rated 4.0 out of 5.0 by robinl9 Recognition as IGH Member
I wasn't recognized as a IHG member initially upon check in. Once I was, I received an improved experience.
June 23, 2014
Rated 5.0 out of 5.0 by eagledad wonderful stay
Excellent hotel with very friendly staff. Would easily stay there next time we're in the area.
June 16, 2014
Rated 5.0 out of 5.0 by cardmom Friendly staff
We enjoyed talking to the front desk staff. She made us feel very welcome and answered any questions we had.
June 11, 2014
Rated 4.0 out of 5.0 by Sorryformat Visit
HI provides a dependable level of temporary residence for the area.
June 11, 2014
Rated 5.0 out of 5.0 by kmapsmith Nice Hotel -- Recommend it!
Very nice rooms with comfortable beds, nice staff, good breakfast, located near good restaurants and other shopping. Try the Fat Finch Restaurant nearby -- excellent!
June 11, 2014
Rated 5.0 out of 5.0 by Papa99 Guest room temperature control
It took a few hours to understand the temperature control system in the hotel. The thermostat was on the wall opposite the window and window AC. Still, after several tries to get a stable temperature, it still ranged several degrees between the unit running and shut down. For example, if the thermostat was set at 75 degrees, the temperature swing between being off and on at the bed was about 6 degrees. Which meant that during the evening there were off-and-on swings between requiring covers and throwing all covers off. Not a good nights sleep!
The bed was very comfortable and the hotel staff are very helpful. If these levels of temperature variations are acceptable, it is a good place to stay.
June 10, 2014
Rated 3.0 out of 5.0 by Marinemedic Work stay
Unable to recommend property do to the fact as a contractor I was unable to collect points for stay because I was considered third party. I informed management that every other hotel chain allows points for contractors on extended stays as a benifit for being away from home for so long. This policy changes then possible change in review.
June 10, 2014
Rated 5.0 out of 5.0 Beautiful hotel
Everything was great will consider usuing this hotel in the future.
June 7, 2014
Rated 5.0 out of 5.0 by NikZac Excellent Service
Appreciation to the Associate handling breakfast, as we miscalculated the time and it was over when we arrived. She graciously made a new pot of coffee to enable us to sit and relax before checking out and heading home. These are the kinds of things that make us appreciate a hotel's hospitality and want to return! J.Charles
June 7, 2014
Rated 5.0 out of 5.0 Very comfortable
I was very pleased with this hotel and will recommend this hotel.
June 3, 2014
Rated 5.0 out of 5.0 by jared1234 Fun place to stay
Check in took way to long. They need more staff to help check people in and answer the phone.
June 1, 2014
Rated 5.0 out of 5.0 by Cookiegrandma What a Relaxing Vacation
My husband were in the area for a tour with the local AACA and the Holiday Inn Express in Tappahannock was the host hotel. The club made an excellent choice as we were provided everything that we needed at this location to make our stay fun and comfortable.
The staff was excellent....this included the front desk, breakfast room, and the attendants that took care of our private room as well as the common areas. We were treated like "important guests" and made to feel that we were welcome in "their home"!
We especially enjoyed the breakfast bar that provided a variety of breakfast fare that is not found at other motels. Be sure to try their cinnamon buns....bet you can't eat one!!!! We know for sure that you will enjoy your stay at the Holiday Inn Express in Tappahannock, VA!!!
May 30, 2014
Rated 1.0 out of 5.0 by Zoborg uncomfortable
Pain checking in. Wouldnt let delivery people up to the room. Really bad breakfast. never stay there again!! Tub had hair in it! Ewwww!
May 13, 2014
Rated 5.0 out of 5.0 by golfer42 Superb
Very clean and comfortable. Very welcoming lobby atmosphere.
Stayed many times and always enjoy it.
May 5, 2014
Rated 5.0 out of 5.0 by JDM66 Excellent staff that provide great service.
We were greeted with a smile and very professional staff. Room was clean and the beds have the greatest pillows. Overall great value and would recommend.
April 29, 2014
Rated 5.0 out of 5.0 by hikergirl Fantastic Hotel!
I truly enjoyed my stay! Everything was clean, well kept and of great quality. Additionally, the pool and hot tub were not used while I was there, so I basically had them to myself! Thanks for a great stay! Additionally, it was close to the Rappahannock Wildlife Refuge and the downtown local businesses.
March 18, 2014
Rated 5.0 out of 5.0 by UniquelyMadeOne Excellent Customer Service
My stay was VERY good. The hotel is located in a very good spot. Convenient to several eateries and clothing stores. Comfortable, clean and quiet rooms. Nice breakfast area, indoor pool and weight room. I definitely will stay again. Either for business or a casual getaway!
March 18, 2014
Rated 4.0 out of 5.0 by Bridgetandben Very enjoyable
Our stay was just fine. Nice breakfast bar. Very comfortable bed!
March 12, 2014
Rated 5.0 out of 5.0 by DECmoving Easy stay on the Rappahannock
I've stayed in the hotel at least once a year for the last 5 years. the staff is very friendly, the rooms are clean and nice. I have recommended this hotel to my fellow business travellers as well, because you know you're going to get a good deal, with no surprises!
Now if they would only make entering the hotel a little less serpentine. (Not so easy in the dark after a snow storm.)
March 6, 2014
Rated 5.0 out of 5.0 by Clem32 Hotel
Great hotel and friendly service. The amenities and location was great for me and my group.
January 9, 2014
Rated 4.0 out of 5.0 by Rethow Breakfast Could Have Been Better
We have stayed @ this Hotel at least twice a year. The breakfast bar has always been very good, but not this time. Overall selection was poor and food prep was poor. Need to up there game n this area. Hotel over all still very well maintain.
January 4, 2014
Rated 3.0 out of 5.0 by yaco yaco
Have stayed before and enjoyed better. Displeasures; didn,t receive priority perks, towels were rough, only receive one coffee pack, no conditioner, continuous noise from bathroom vent system.
November 8, 2013
Rated 4.0 out of 5.0 by PastorVLT Great place to stay
Took a church group down for a night's stay. The staff was excellent, especially Gail and Steven. They worked hard to make sure our check-in and check-out went smoothly. We spent time in the pool, Jacuzzi and exercise room. It was clean and comfortable. Only problem was entrance to property was not bus friendly. I would definitely stay there again.
October 24, 2013
Rated 4.0 out of 5.0 by Action169 Long term repeat customer at this hotel.
Pleased with staff and service. Very freindly, and courteous.
Only complaint would be no ventilation fan in bathroom? I have stayed in multiple rooms at this hotel an none have had a ventilation fan to clear out the steam build-up and damp smell from wet clothes being dried out in shower area.
Other than no vent fan, the hotel and staff are hospitable and do their best to make you feel welcome. I have stayed at this location of and on for 6 weeks per stay from Feb 2013 - Oct 2013.
I can honestly recommend this Holiday Inn location for its professional staff.
October 21, 2013
Rated 5.0 out of 5.0 by tjmbear I will stay here again
The location is convenient, but it is not easily visible at night. It is on a hill behind Applebees.
The facility is excellent and the staff was very courteous.
I highly recommend staying here if you are in the area.
October 14, 2013