Rated 4.4 out of 5 by 162
Rated 5.0 out of 5.0 by Maggie May Enjoyable stay
Staff were always cheerful and attentive. I asked for an extra chair to be out in my room and this request was carried out within the hour.
February 27, 2014
Rated 3.0 out of 5.0 by Jag1313 Comfortable & freindly but not as clean as I had hoped.
Comfortable bed, friendly and helpful staff but room was not as clean as needed. One of bath towels had some stains on it and the sink had some shaved hairs in it - not a lot but still enough to notice and make me feel uncomfortable. Also free internet service doesn't work on phone devices which isn't helpful. Would be great to have access on laptops, ipads and phones please.
February 26, 2014
Rated 4.0 out of 5.0 by Pete81 Excellent stopover.
My wife and I stayed for one night to break a long journey. Despite arriving early the very helpful and welcoming reception staff checked us in to a very convenient room on the ground floor.
Our stay was comfortable and relaxing and we would love to stay again.
February 23, 2014
Rated 4.0 out of 5.0 by casandra holly Good value comfort and great breakfast with excellent bed mattress.
We stayed at the Holiday Inn Express Taunton for a Sunday night as we were visiting relatives. There is plenty of space in the room.There is a comfortable lounge area and very good parking with also the Harvester next door for a meal if you need it. The breakfast is buffet style so you can help yourself to hot and cold items.The range is impressive. The hotel is easily accessed from the Motorway and near to the big Sainsburys and other shops nearby. We also came at Christmas and had an enormous family room which could not be bettered in terms of size value for money and comfort too.The hotel then had a good festive atmosphere.The hotel has free newspapers and plenty of tea and coffee avaiable at breakfast aswell as tea and coffee making facilities in the rooms.If you need a clean and well resourced place to stay you can not go wrong with this hotel.
February 21, 2014
Rated 5.0 out of 5.0 by Kennack10 Much much better stay this time!
This is our second review for this hotel... 1st visit was not good at all..so much so that we said we would not stay here again. But following a response from the manager we decided to give it another go, as we do usually enjoy our stays at 'Holiday Inn'. Last visit, we were put in a very uncomfortable room-bed's-awful, room was on the corridor where the designated smoking area is. It was very cold as the doors were always open, and unfortunately we could smell cigarettes! Whether you are a smoker or not, it was not pleasant. Anyway, we have to be fair and write about this experience, which was so much better. We requested a room that was not on the ground floor, which we were granted. But the room seemed so much better- well furnished, comfortable beds, and quieter... Breakfast service was efficient, and all item's were kept well stocked. So, based on this visit we would definitely stay here again. As we regularly travel on the M5, the location of this hotel is a pleasant break from the mundane journey down South.
February 12, 2014
Rated 4.0 out of 5.0 by samskip nice hotel
Nice hotel, friendly staff although no bacon on breakfast selection!!!
February 9, 2014
Rated 1.0 out of 5.0 by Mr Smith Not up to Express Standards
Very noisy next to motorway & room heating did not work making a very cold and uncomfortable stay un-helped by the fact that the room smelt of wet dog/dead rodent.
Did not get much sleep & ended up with a cold & headache.
Not up to usual Express standards
February 8, 2014
Rated 3.0 out of 5.0 by M. Dubois Good hotel but cold
I've stayed in Holiday Inns since they were invented, and I thoroughly enjoy them. I know their individual heating systems, and how to work them, but this place was cold. My wife put a coat on top of her duvet and still had a poor night, (Outside min +2 deg)
On another front, an exceptionally #and I mean exceptionally) officious receptionist. Left the front desk reeling. I won't name her.
January 23, 2014