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Rated 4.4 out of 5 by 216 reviewers.
Rated 5.0 out of 5.0 service exceptional With Holiday Inn express you know exactly what you will get, consistent room quality, clean and an adequate breakfast. What impressed us greatly however was the level of service which was outstanding. Reception was welcoming. We changed our plans mid stay and needed to accomodate another child which involved juggling rooms and this was achieved with enthusiasm and understanding. Finally we left earrings in our room when we moved and these were handed into reception. Altogether an excellent experience. July 29, 2014
Rated 5.0 out of 5.0 by Home from home What a great Hotel, crisp and clean not at all tired and in need of freshening up. The staff were very welcoming and accommodating and nothing was too much trouble. I felt more like a friend than a guest which is nice when your away from home. The facilities offered were excellent, a good selection of self service drinks and snacks available in the reception area and an ice machine which was a real blessing in the recent heat wave, the room was fresh and vibrant and all the common areas were the same. A big thank you to all the staff who made this a very pleasant stay. I would definitely recommend this hotel. July 27, 2014
Rated 1.0 out of 5.0 by Noisy I have stayed here many times with great experience but this time there was an intermittent knocking noise all night. I reported this to reception as it kept me awake all night, so far no response... Also when I checked in I was given a different guy's room! July 25, 2014
Rated 2.0 out of 5.0 Disappointing Expensive, poor quality. Needs improvement and staff training. July 24, 2014
Rated 5.0 out of 5.0 by Relax and recharge here Great staff, room good, very low noise, a really good stay . Try the Hankridge Arms just down the road for excellent fresh cooked food and some real ale, postcode TA1 2LR 2 minutes from this hotel. July 20, 2014
Rated 5.0 out of 5.0 by Great service. Second attempt at review......... Confident of a clean, comfortable stay. Staff willing to help, never to busy to attend you. Good, fresh breakfast, a few more vegetarian options would be nice! Cleanliness is throughout the hotel. As my visit was the culmination of a sad family situation, I had no interest in touring around the area so was happy to sit and relax in the general area. July 18, 2014
Rated 4.0 out of 5.0 by Excellent We travelled to Taunton to attend a funeral, so the venue was not the first thing on our minds. Room was comfortable, very stylish and breakfast was very good. As the breakfast room was busy we were offered a conference room. We appreciated that as we had time and space to talk uninterrupted. Friendly helpful staff. We weren't there to relax so cannot comment on facilities as we didn't experience them. Don't really know the difference between Holiday Inn and Holiday Inn Express, but we would recommend the Express as value for money. Well done. July 17, 2014
Rated 5.0 out of 5.0 by Overall experience Extremely pleased with our stay at Holiday Inn Taunton.The staff were all very polite and helpful and nothing was too much trouble .The cleanliness of the spacious bedrooms was outstanding ,as were the facities included in the rooms. I would not hesitate to recommend Holiday Inn Taunton to friends and family and hope to stay again myself sometime in the future. July 15, 2014
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