Rated 4.6 out of 5 by 84
Rated 5.0 out of 5.0 by Diana2014 Perfect for business travel
The location was excellent for doing business in Eustis, Tavares, or Leesburg. Very friendly and helpful staff. Had a problem with the wifi the first night but they brought in an IT person and had it corrected by the following day. Will definitely stay again when in the area.
March 24, 2014
Rated 5.0 out of 5.0 by Woodhorse Over all an excellent place
Place was clean and looked good from the outside. Room was very clean and comfortable. Staff was friendly and answered questions for us with no problems. Will stay there again. Thanks
March 15, 2014
Rated 5.0 out of 5.0 by Kas&Las Mini Vacation
We enjoyed the stay at this Holiday Inn Express Location. The Hotel was very clean and the staff friendly ( especially the Breakfast Staff ). We would definitely stay again when in the area of Mt. Dora.
March 15, 2014
Rated 4.0 out of 5.0 by Bwlmin Good value
Property is nice, but nothing around to visit or see. Would stay again for one night when traveling
February 25, 2014
Rated 2.0 out of 5.0 by traveler 22 not at all sound proof room
was given room 117 not far from ice machine. elevators and breakfast room and lobby desk. Air conditioner was noisy and the desk opened around 5 AM plus a travel convention or conference was going on one of the days. I said something to the clerk at the desk when we checked out and her reply was I'm sorry about that. we stay at many HIG's and have had much better rooms than this one.
February 11, 2014
Rated 5.0 out of 5.0 by Tundra46 Excellent place to stay
Can't say enough how nice this hotel is and the staff are great. They make sure that your accomodations are set and are helpful if you need any information. The rooms are roomy and clean. There is never a noise problem. We always enjoy sitting outside when the weather is nice. They have a few chairs by the canal and also around the pool. The restaurant next door is very nice. Breakfast is always hot and ready! We stay whenever we are in town.
February 9, 2014
Rated 5.0 out of 5.0 by pescaldy everything worked!
I'm afraid I can't find anything to complain about. All went well and I would gladly stay here again
February 5, 2014
Rated 3.0 out of 5.0 by Honeycutt Not what it expected
The first week I had to deal with a room where the door handle to enter the room was messed up . Had to pull up on the handle to enter .? Then there was a humidifier on the room . The breakfast was never ready on time . Not a good start to the days . Then the cabinet that holds the hot breakfast items you could not access the bottom shellf items with your plate in one hand . Everybody had problems with this cabinet ,. All the other hotels had taken the little device that kept the door from opening all the way up , so you could hold your plate and serve yourself . Then the lids where left on the containers inside the cabinet .?
February 3, 2014
Rated 5.0 out of 5.0 by Irishtiger Nice, clean, and outstanding service
This is a very well-run property and is a very good value. Large TVs with DirectTV; don't see this very often and it has a huge assortment of channels. Overall, I can't think of any negatives at all from my stay.
February 2, 2014
Rated 5.0 out of 5.0 by JDinMia Excellent Value and Service
Excellent customer service from all personnel. I've stayed here for years for business meetings attended in Howey in the Hills. The rooms are clean, quiet and comfortable. Best hotel experience in the area!
January 12, 2014
Rated 5.0 out of 5.0 by alstrip out of the way
a very nice hotel that is out of the way. nothing around it in the way of tourist destinations. great staff and a clean hotel. need i say more. would stay here again.
December 31, 2013
Rated 1.0 out of 5.0 by Victim3 PERSONAL ITEMS STOLEN
Disappointed to find there was no safe in the room, rightfully so as the cleaning staff felt it their right to steal some of our personal items.
December 13, 2013
Rated 4.0 out of 5.0 by Sue938 Need tissues in room.
I had a reservation 30 days in advance and was put in a handicap room WHY! The ice bucket was not emptied on 2 nights.
November 21, 2013
Rated 5.0 out of 5.0 by Doomeybird Very clean great breakfast
The hotel was very clean and had a wonderful breakfast. Everything was wonderful will definitely be back!,,,
November 20, 2013
Rated 4.0 out of 5.0 by auntie6275 Nice room. Pullout bed not so nice
The hotel al room were very nice. We had the 2 bedroom suite and those who had the bedrooms were very comfortable. But the pullout bed that I had to sleep on was terrible!! You really need to make that more comfy.
November 20, 2013
Rated 5.0 out of 5.0 by Ro24 Very Clean and confortable.
We had a room with a king non-somking, it was very clean and bed was very comfortable.
Breakfast was great lots to pick from for everyone, would stay there again and will tell our friends about it.
October 30, 2013
Rated 2.0 out of 5.0 by JoeandJill Uodate vs Upgrade
I am a Platinum Elite IHG Rewards Club member. I booked a Leisure King. When I asked for my complimentary "Upgrade", I did not realize until I got to the room, and then asked the desk clerk about it, that I got an "Updated" King, instead of an upgrade to a King Suite, which I had gotten at every other HI Express we had visited during the previous 4 weeks. Pressing the issue with the front desk, she blamed this approach to a rewards upgrade on "management". After an attempt at a logical discussion, she did offer to move us to a suite. Since we were already unpacked and settled in and were only staying one night, I did declined.
Upon checkout, I asked a different desk clerk "which words should I use in requesting an Upgrade". This clerk reiterated the company line that a "Updated Room" was the same as an "Upgrade". She then tried to suggest non had been available, even though the previous clerk was willing to move us. Check the load; the hotel was maybe 20% full.
PS: "Updated" implies freshly painted. I had to change the light bulb in the shower myself.
October 16, 2013
Rated 5.0 out of 5.0 by Dilla24 Very nice hotel
Our room was clean. Cool and comfortable. Nice large shower, no complaints.
October 11, 2013
Rated 5.0 out of 5.0 by Pizzaguy Friendly service, clean room!
This is a great property! The staff are very friendly and the room was clean and comfortable. Of particular note was Cindy (I think) the breakfast attendant. She was very friendly and hospitable and made me feel welcome during the week i was there. Also the real dishware was nice for breakfast, made it feel more like home.
October 7, 2013
Rated 5.0 out of 5.0 by Dixiechick Nice location and accommodations
This is a new hotel. The room was very clean. Essentials provided like shower cap and bath and body works soaps, lotion and conditioner. Breakfast was scrambled eggs, bacon, pancakes and other hotel muffins, yogurt and milk. Also, a great restaurant over-looking the water within walking distance.
October 2, 2013
Rated 5.0 out of 5.0 by Joan63 Very helpful staff
We've stayed at this property three times for an annual jet ski club weekend. The hotel is comfortable and clean. The best feature is the accommodating staff. They do everything they can to make your stay as pleasant as possible. We stored our luggage in the office after check out and accessed it again before we left, and the front desk worker was happy to help. It's a happy personable place. When we finally left the hotel after a wonderful weekend, I discovered that I didn't have my cell phone and remembered having left it in the ladies' room in the hotel lobby. We went back to the hotel to find that it was at the front desk. Someone had found it and returned it to the office. We left wit h a happy trusting feeling and look forward to going back next year :)
September 14, 2013
Rated 5.0 out of 5.0 by BubblyBrit What a great little Hotel- definately a keeper!
I travel all over the world in all levels of hotel - this is better than some that I have stayed in 4 times the price. The room had a great layout, lots of space in the bathroom for a change. Very clean. The breakfast had a very good choice for something of this level. I HATE the swimming pool in the carpark deal- what makes hotel chains think you want so swim in the carpark! Other than that everything was really really good- defaintely will return and would not hesitate to recommend. Great job guys.
September 12, 2013
Rated 5.0 out of 5.0 by DDJohnson Family Trip
This was great place to stay. I enjoyed my time and the staff was very kind. Thanks.
August 29, 2013
Rated 4.0 out of 5.0 by HB1775 Friendly Service
Was greeted by friendly staff and had a great nights rest!
August 26, 2013
Rated 4.0 out of 5.0 by Antera Cleanliness
Clean and comfortable bed. The front desk staff is friendly and efficient.
August 15, 2013
Rated 5.0 out of 5.0 by jbstayedhere Clean, Quiet, Comfortable
Good sized room with two queen beds. Clean sheets. Flat-screen TV, a place for my suitcases, hangers that come off the rod, efficient work desk and office chair. Clean, modern bathroom and amenities. These are things we come to expect for a moderately priced room at a Holiday Inn in a "rural" location. But it's the staff at this hotel that makes it exceptional. From the clerks at check-in to the breakfast attendant to the housekeeping staff -- everyone is friendly, greets me with a smile, and offers assistance. Special THANKS to this wonderful staff!!!
July 29, 2013
Rated 5.0 out of 5.0 by GBerr Enjoyable stay
Very nice & clean hotel. Housekeeping services did an excellent job of keeping our room supplied and clean for the 3 nights of our stay. Front desk staff was friendly. Breakfast was enjoyable. Would definitely stay again if visiting in the area.
July 8, 2013
Rated 4.0 out of 5.0 by JD249 Hotel good, clean, felt safe
Work out room was adequately equipped however hot as a sauna. AC not kept on in it and it took forever to get into a range that was not melting. Pool was nice and clean, outdoors.
July 4, 2013
Rated 5.0 out of 5.0 by micwrite A welcoming place
The staff was highly professional, The hotel was clean and well equipped. A quiet and relaxing place to stay.
June 9, 2013
Rated 5.0 out of 5.0 by English Great people
I stay regularly and the rooms are always spotless , the people are really friendly and very helpful .
June 7, 2013