Rated 4.4 out of 5 by 51
Rated 5.0 out of 5.0 by coffeenut Great place to stay!
This was only a one night stop while traveling through California, but it was a wonderful hotel. If we did not already have plans, I would gladly have stayed longer. Of all the hotels we stayed in during our trip, I liked this one the best.
It is easily accessed off the highway, but the noise (at least in our room) is not noticeable. We were immediately given gift bags on arriving and told we could have water bottles any time just for asking. The room was very roomy and comfortable. There is not a restaurant in the hotel, but there are plenty of places to eat close by. Breakfast was provided in the breakfast room. Choices were good. Hot coffee was available 24/7 - I always prefer this to making my own in the room, as I can get creamers instead of powdered milk.
If we are in that area of California again, I would definitely stay here.
October 20, 2013
Rated 2.0 out of 5.0 by Fred37225 Not the best
We took a trip from California to Houston Texas a few months ago and stayed in a Holiday Inn Express when ever we could. Sorry to have to say, but the Inn in Temecula was by far the least enjoyable one of all.
Everything seemed small and cramped, the elevator would make big "jumps" or "bumps", the staff didn't seem to concerned about it even though they said that people had complained about it before.
The breakfast area was way to small, had to take our food back up to the room to eat. The food was poorly stocked, no eggs for us, choices were much less than at other HIEs.
Living in America today we don't have much to complain about, but in comparison to the other HEIs this one didn't shine much at all.
October 15, 2013
Rated 5.0 out of 5.0 by Roper1 Wonderful Front Desk Staff!
The staff who checked us in was really friendly and helpful!
We had the Meeting Room for a Wedding Shower Friday, October 4, 2013, evening and they couldn't have been nicer or more accommodating!
A big thank you to all of them!
October 9, 2013
Rated 5.0 out of 5.0 by Samantha23 So lovely!
First time in that area and we were visiting from NYC for a friends wedding at a local winery- Holiday Inn was the best choice for us. We stayed Thur-Sun - Prices for the hotel were insanely reasonable especially for the weekend and that area which is mostly wineries and prices tend to be higher. I've had good experiences with holiday inn express' in various states and this one in Temecula was so lovely, clean, and staff was so friendly. I am a New Yorker, I don't do friendly - but truly staying at the Holiday Inn Express hotel in Temecula was a great decision and we left very happy. We took advantage of free breakfast and enjoyed the free all day juices & coffee. Being a New Yorker I need my coffee! Beds were comfy, bathroom was nice, we had a good size room which was a double Queen room for 3 of us. Location was perfect for food & shopping and small drive to wineries on the area. We will be visiting again and utilizing this hotel.
October 4, 2013
Rated 5.0 out of 5.0 by pattyodoor pattyodoor
impressed! clean, up-to-date, plenty of room, the fridge and microwave were a special surprise:)...i forgot my toothbrush and they brought me 1 in less than 3 minutes!...quiet and comfortable and close to everything in town... happy we chose this hotel :)
September 26, 2013
Rated 4.0 out of 5.0 by NeilD Wedding Stay
As with most of the guests when we visited we stayed here for a Family Wedding at one of the Winery's
The hotel is fine, the staff were all friendly and helpful. My only minor criticism is the use of disposable plates and cutlery at breakfast, hardly Eco friendly.
September 25, 2013
Rated 5.0 out of 5.0 Another great experience
We had a wonderful experience with our first stay in June. So when our friends decided to celebrate their birthdays in temecula , I suggested to stay at the this hotel. I called the front desk and Lynn remembered me, helped with booking 4 rooms so our group can be next to each other. She facilitated a quick efficient check in. We felt special with her professional, personal approach. As we wait in the lobby, we observed how helpful she was on the phone and other clients who required assistance in the front desk.
As I mentioned in my initial review, she consistently prove to be an asset to the company. She delivers first class customer service. My friends appreciated that. We have stayed at many hotels from the most elegant to average ones, it is how you are treated as a customer that makes the most impact.
Of course, the condition of the facility is a major factor too. The rooms are spacious and clean. Although the bathroom amenities are very basic, it is clean and the shower drained well. The bed mattress is firm but comfortable. The breakfast selection is sufficient. We were just in the Dublin area, and it's very hard not to compare the 2 hotels.
It will be awhile , I believe, before we go back to the area. However, we will definitely stay here again and recommend it to others. Keep the good work
September 14, 2013
Rated 3.0 out of 5.0 by Marilari30 Great location!
Overall my stay was great! I checked in with some friends and asked if we could be next to each other but the front desk agent said that since they were in a different room type (regular king and I was in a double queen) that we were even on the same floor. Well turns out she keyed my key for the wrong room on my floor that was a regular king, not sure why we couldn't make that work in the beginning. My shower didn't drain but other than that it was a bed to sleep on. The AC was awesome!! I love how cold it got since it was a little muggy outside. Overall I'd recommend this hotel to friends and family!
September 5, 2013
Rated 4.0 out of 5.0 by Can391 Good Experience
The service was great at the Holiday Inn Express in Temecula. I was offered an early check-in and parking was free. We had unexpected guests and it was very easy to get a roll away bed as well as toiletries for them. The breakfast was the best part, complimentary and everything you could ask for in a breakfast buffet... toast, pancakes, biscuits & gravy, sausage, yogurt, cereal, fresh fruit, you name it, they had it all. Coffee, tea, and water, were available all day long. Over all this was a good experience. I would stay here again and recommend this hotel. On a side note, this hotel is a short taxi ride to most of the entertainment areas. I didn't ask if they had a shuttle service, but if they don't, that would be the perfect addition to this location.
September 4, 2013
Rated 5.0 out of 5.0 by mahnamahna13 very nice place to stay
Temecula is really nice and clean city and the Holiday Inn Express there fit in well. Very nice, friendly, and informative staff!! There was a coin laundry for guests that was really great so I didn't have to go look for a laundromat somewhere else. Really good breakfast. There were several places to eat within walking distance. The water pressure was super. I don't have anything negative to say about my stay there.
August 30, 2013
Rated 5.0 out of 5.0 by noreen46 Clean comfy and safe, everyone helpful
we went for a my nieces wedding. we reserved several rooms, we felt welcome. everyone helpful and nice. it's 5 minutes from old town and 10 minutes from wineries. it was a beautiful experience and trust me when i say i stay in nice places usually this one was very clean and nice. I suggest you book here :)
the gym however is not the best that was the only down fall.. but i found a 24 hours fitness 5 minutes away..
August 28, 2013
Rated 5.0 out of 5.0 by Rafael57 Over all is fine
The general service in your hotel in fine
August 28, 2013
Rated 5.0 out of 5.0 by MacTech Great room, Great Service
On a business trip and needed a room at the last minute. Staff was very polite and helpful. Took only minutes to get checked in. Good breakfast and speedy check out. Very clean room and building. loved it. Definately will stay here again.
August 24, 2013
Rated 5.0 out of 5.0 by Yaya3 Great place to stay!!
We recently stayed at the Temecula Holiday Inn Express Hotel for a wedding at Ponte Vineyard. Fabulous location, clean and quiet rooms, very comfortable bed, and the breakfast was lovely! Definitely recommend!
August 21, 2013
Rated 4.0 out of 5.0 by kc1010 Great customer service.
The room was large and comfortable. The property appeared to be updated. The room was quiet despite being right next to the freeway.
Staff was very helpful in getting an early check-in for us as we had a wedding to attend and needed to get ready.
The only negative was the room was not vacuumed very well. There were a couple of items on the carpet, one appeared to be dog kibble, although it is a no pet property and a nut or seed.
August 21, 2013
Rated 5.0 out of 5.0 by weddingguest11 nice and good price
nice pool and hot tub. good service. lots of food choices in the morning.
August 17, 2013
Rated 4.0 out of 5.0 by ppork Very good service
Everything was a great experience from the moment we walked into the Holiday Inn Express to when we checked out. The room was very nice, the breakfast choices were extremely generous. I would definitely revisit this hotel again. The only negative is with IHG Rewards Club. This is the third time I have had trouble with them and had to call to make sure my points were added.
August 15, 2013
Rated 5.0 out of 5.0 by Lloyd2 Front Entrance
The staff was courteous and helpful. The hotel was clean and spacious. Would use it again.
August 5, 2013
Rated 5.0 out of 5.0 by jim10s COMFORT +
Late arrival and staff waiting. Easy access off interstate and no traffic noise. Very comfortable beds, extra mirrors, and the greatest breakfast still! HIE wins again. Thank you for being there.
August 5, 2013
Rated 3.0 out of 5.0 by WineChick Rooms are nice and comforatable
While the rooms were clean and comfortable, I didn't get what I requested. I requested being close to other guests that I booked with and a king bed. I was given two doubles and a room on a different floor than my friends. Happy other than those issues.
August 2, 2013
Rated 5.0 out of 5.0 by JGeuy Excellent value
In Temecula for my daughter's wedding, and everything about the Holiday Inn Express was perfect. The room was large and comfortable, the cleaning was timely and well done and the breakfast was awesome. I will be making this a 'home away from home' when I visit my old hometown Temecula.
July 27, 2013
Rated 5.0 out of 5.0 by HuskerCal Great room
The room was sized nicely & comfortably. A nice touch was the under sink storag/shelving. Highly recommend our stay to others.
July 27, 2013
Rated 5.0 out of 5.0 by WILLy10 Comfortable bed and excellent service.
i was very happy with my stay, the service was excellent.The rooms were clean and the bed was comfy
July 14, 2013
Rated 5.0 out of 5.0 by cliffster2000 Delightful Stay at the Holiday Inn Temecula
I traveled with my elderly parents and stayed at the Holiday Inn Temecula for several nights. The room was clean, refreshing and large enough for the three of us. There were no issues with the room. The only problems that I reported with the front desk was the loose shower massage. The handle that the shower massage was attached to on the wall rotated too much so that when you'd turn on the shower it would would drop and spray you. One final item I felt that needed updating was the equipment in the gym. The Nordic track equipment was dirty, didn't work right and a bit outdated. Overall, I had a great stay at the hotel. The staff was great. I liked the "bagged" breakfast that was ready at the front desk for people on the go. I thought that was a great touch. Good job Holiday Inn Express Temecula!!
June 30, 2013
Rated 5.0 out of 5.0 by Pabbyb Lovely room, comfy bed, very quiet!
Had a very relaxing stay in a well equipped room-----what we have come to expect at Holiday Inn Express across the country.....as priority members!!
June 28, 2013
Rated 5.0 out of 5.0 by Unhappyplatinum99 Wonderful staff!
The reception desk staff were all extremely helpful and friendly. I was able to easily complete some unexpected urgent business with their help sending/receiving faxes.
Sorry about the nickname, I don't know how to change it.
June 25, 2013
Rated 2.0 out of 5.0 by MilitaryVisit Disappointed
We have enjoyed almost every stay we have had with Holiday Inn, but this one left a lot to be desired. We were expecting a lot more comfort and nicer rooms for what we paid and what we went through to get a room here. The rooms were small, the bed not very comfortable and the staff was not helpful at all. We will definitely not stay at this Holiday Inn again.
June 22, 2013
Rated 5.0 out of 5.0 by crazyb10 very nice
nice staff, nice room, king sweet, clean rooms, very good location, it has a china buffett, in and out, and wendies all in the same parking lot, which is nice if you want to grab something quick to eat. other places to eat at are very close by as well, and very close to old town.
June 17, 2013
Rated 4.0 out of 5.0 by texaslady Great service and very nice hotel
I have stayed a couple of times at this hotel. I am a female traveling alone and always feel safe in the parking lot and hotel.
The rooms are really nice and the staff is professional and friendly. I am a hotel snob about cleaness and good beds and this hotel has both.
June 6, 2013
Rated 1.0 out of 5.0 by Drenite71 Completely Unsatisfied
For starters, once we checked in, we were never told by the rep at the front desk that our room was a Handicapped Room when she handed us the room key. That was a huge strike right there. My wife and I are not handicapped at all. We requested a non-smoking, 1 king bed room. We went back down to let the rep at the front desk know and told her we preferred another room. She did not apologize, just simply told us that the only other room she had available was a double room. She also mentioned that the hotel was booked. Honestly, why wasn't anything of this told to us as soon as we gave our name to check in? Common courtesy as well as good customer service would've been nice and that would've given us an opportunity to decide if we wanted to keep our reservations here or go to another hotel. We stayed with the handicapped room and regretted it. There was a doorbell to our room that was pushed a few times (3 to be exact) by guests in the hallway. Coming and going from the hotel each day, we were never greeted or asked if we needed help finding our way some place. This unfortunately was not the hotel stay we were expecting. The rep told us she would let us know as soon as a regular non-smoking room opened up for us but we were never called which let us know, another room never opened up or our request was forgotten. Pretty much how we want this hotel stay to be.....forgotten.
May 30, 2013