Rated 4.2 out of 5 by 196
Rated 2.0 out of 5.0 by sammyd50 not a good choice for business travelers
Typically I stay at Holiday Inn's when traveling for business. This hotel has some major issues to address. First the internet. It is habitually slow during my 1 week stay. When the front desk and management was alerted I would get a different story each day but no workaround or detail that the issue is being addressed. It took 2 hours to download 7 company emails. This is utterly ridiculous. I contacted the hotel manager by email but never heard a reply or response.
The room above me floor motion was so loud that it seemed that someone was stomping most of the time. Perhaps they were mad about the internet and hotel service too? Instead the room above me decided to flood my room causing minor damage to my business suits. The hotel seemed uninterested when immediately contacted.
The pool is nice, but never had pool towels available. If you ask the front desk for towels then expect a sigh or rolling of the eyes and blame towards other staff. No apologies for service seemed to be focal.
The hotel is within walking distance to the ASU campus but not many choices of restaurants unless you drive by car. On a good note the rooms are clean and housekeeping seems to be the only staff at the hotel on the ball. I cannot recommend this location because the hotel front desk and hotel manager would not contact me during my stay despite my request about internet service and noise and water damage from upstairs. Forget about calling ehost (Holiday Inn internet provider). They won't be much help either despite the information is listed in each guest room. Also if you are an AT
October 1, 2015
Rated 5.0 out of 5.0 by bjv929 Problem-free stay
Stayed for one night, staff was friendly and the hotel shuttle took us where we needed to go for the night. Room was comfortable and clean. Breakfast was great in the morning.
September 29, 2015
Rated 5.0 out of 5.0 by CCali A good stay
The staff was helpfull curteous etc.
facility looked nice, clean,
the airport shuttle was very helpful
I was nice to have a ride to and from airport. thanks
I also liked the pancakes served at night as a snack. :)
September 22, 2015
Rated 4.0 out of 5.0 by WilliamsG Very good hotel
In average all was ok. May be breakfast need more alternatives. Unfortunately, internet speed was not good and for several times a minutes the signal was down.
September 21, 2015
Rated 2.0 out of 5.0 by BizTraveler99 Needs updating
Friendly and helpful staff, but that's about where it ended. Breakfast did not start until 6:30 AM. Internet connection was slowest I've experienced in months in a HIE. Bed and bedding not the best. Limited restaurant choices within walking distance. Overall, just not the best choice.
September 21, 2015
Rated 5.0 out of 5.0 by garyt M good solid stay
as expected. if need to be close to tempe ASU this is your place
August 23, 2015
Rated 5.0 out of 5.0 by grc2015 Moving student to ASU
The staff were very friendly and helpful. The room was clean and comfortable. The breakfast was good and convenient.
This hotel is very close to Arizona State University. We were able to have a roll away bed for the first night for our son at no extra cost.
We will be staying at this hotel for Family Weekend and any other times that we are visiting.
August 19, 2015
Rated 4.0 out of 5.0 by Willi711 Comfortable bed, easy check-in
Slept well in the large bed, plenty of pillows, plenty of towels, clean and quiet. Would stay here again if in the area. Had to wait a few minutes for a room to be cleaned, but not an extensive amount of time.
August 18, 2015