Rated 4.5 out of 5 by 76
Rated 1.0 out of 5.0 by David126 Loud Air Conditioner
Don't expect to get a good nights sleep. The new air conditioners are extremely loud when they go on and off. When I brought this up, I was told that the air conditioner noise is the number one complaint, but they can't do anything about it because it's a corporate decision. The staff are nice and the food is good, but since I barely slept I didn't enjoy my stay. I will be looking for a new hotel chain in the area next time.
September 3, 2014
Rated 5.0 out of 5.0 by no microwave in Tempe! No Microwave in my room !!!
Upon entering the room I was pleased to see all kinds of amenities: fridge, work desk, blow dryer, iron and ironing board,nice TV, . . . . but NO microwave, Staff was pleasant, but the only solution offered was to use public breakfast area microwave in common area downstairs. I'm an older female, ambulatory but disabled, and had to make a three floor two way trip anytime I wanted popcorn or a microwave meal or snack. It would have been really great customer PR if they could have offered me a microwave for the room temporarily even if microwaves are not standard issue, and even if it meant renting it. I would not have minded paying rent for one at all! The small extra cost would have been so worth saving my gimpy legs an extra workout!
August 22, 2014
Rated 4.0 out of 5.0 by kms1 Clean, comfortable, competitive price
The room was clean and the staff was friendly and helpful. Two nice restaurants within walking distance and staff provided coupon for one of them.
Furnishings in the room could be updated. Lighting in the room could be improved to make it easier to read and work.
August 21, 2014
Rated 3.0 out of 5.0 by DeeDi Great Staff But run down room
We were in a handicap room, which was ok. But we have peeling wall paper and stains on the carpet. The bathroom was not upgraded and noise from the shower was loud. The furniture was old and for the price we should of had a better room. Which was not available to us due to a several baseball teams were their for a tournament.
The staff was excellent but I think the owners should fix it a little. I would go their again but I would have to inspect the rooms.
August 17, 2014
Rated 4.0 out of 5.0 by Noneeno no one bothered us
Only problem was rate differences at the hotel we always know we can count on certain things to be consistent and that is comforting
August 16, 2014
Rated 4.0 out of 5.0 by Bernice33 Comfortable bed and great service
This is a great hotel next to the freeway. It is close to great restaurants and a mall. The air conditioner is very close to the bed which made it hard to get the room comfortable. Breakfast was great! The staff was awesome and very responsive to our needs. We love staying at the Holiday Inn Express Suites.
August 15, 2014
Rated 5.0 out of 5.0 by Mr strut Satisfied once again
I had a comfortable stay, good night sleep!! Keep up the "Good work"!!!
August 15, 2014
Rated 5.0 out of 5.0 by Lightning14 Excellent Value, Great Staff
I travel quite a bit for work and always stay at this Holiday Inn Express and Suites in Tempe. I have never been disappointed. Great staff, clean and large rooms, and great prices.
August 11, 2014