Rated 4.5 out of 5 by 76
Rated 1.0 out of 5.0 by David126 Loud Air Conditioner
Don't expect to get a good nights sleep. The new air conditioners are extremely loud when they go on and off. When I brought this up, I was told that the air conditioner noise is the number one complaint, but they can't do anything about it because it's a corporate decision. The staff are nice and the food is good, but since I barely slept I didn't enjoy my stay. I will be looking for a new hotel chain in the area next time.
September 3, 2014
Rated 5.0 out of 5.0 by no microwave in Tempe! No Microwave in my room !!!
Upon entering the room I was pleased to see all kinds of amenities: fridge, work desk, blow dryer, iron and ironing board,nice TV, . . . . but NO microwave, Staff was pleasant, but the only solution offered was to use public breakfast area microwave in common area downstairs. I'm an older female, ambulatory but disabled, and had to make a three floor two way trip anytime I wanted popcorn or a microwave meal or snack. It would have been really great customer PR if they could have offered me a microwave for the room temporarily even if microwaves are not standard issue, and even if it meant renting it. I would not have minded paying rent for one at all! The small extra cost would have been so worth saving my gimpy legs an extra workout!
August 22, 2014
Rated 4.0 out of 5.0 by kms1 Clean, comfortable, competitive price
The room was clean and the staff was friendly and helpful. Two nice restaurants within walking distance and staff provided coupon for one of them.
Furnishings in the room could be updated. Lighting in the room could be improved to make it easier to read and work.
August 21, 2014