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Rated 4.7 out of 5 by 182 reviewers.
Rated 5.0 out of 5.0 by Great check-in staff! The only thing I miss is the complimentary water when we leave!! September 5, 2014
Rated 1.0 out of 5.0 by "Can't Do" Attitude Housekeeping and the Front Desk staff seem to do their best to do only what they absolutely have to. Our room was not cleaned at all the first day, nor fresh towels provided. When brought to front desk attention, the man said it was too late, housekeepers had left. I told him I just say two different rooms being cleaned when I left my hallway. He said they'd at least change the towels. At 9 p.m. that night, upon return, still no cleaning, no towels. At 10:30 p.m., woken up by woman at front desk saying I could come down to front desk if I wanted a towel. She said she had tried to call all day. Phone showed no previous messages. The staff had an overall "can't do" or "it's not my job" attitude. We've stayed at many different HEIs over the years and this is the first negative review I've ever posted. Next time I go to Terre Haute I'll look elsewhere. September 4, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Me and my friends were staying in Terre Haute, for The Color Run that was on the 23rd of August. The hotel staff quickly adjusted us for a late check in time, and also provided us with additional towels that we wouldn't stain with the chalk that was all over us. That was an awesome suggestion. The beds were extremely comfortable, and the room was a great darkness for sleeping as well. September 3, 2014
Rated 4.0 out of 5.0 by Great service Great location and service. The air conditioning was either to cold or to warm. Could not get it set to comfort. The beds were to soft. September 3, 2014
Rated 5.0 out of 5.0 by Outstanding Very new, clean and extremely convenient to Rose-Hulman. September 2, 2014
Rated 5.0 out of 5.0 by Thanks to housekeeping I have stayed at this hotel several times over the past two years and have always been satisfied. It is clean, comfortable, and well run. I wanted to send thanks to the housekeeping staff for saving an item I forgot to pack. I realized about an hour after I checked out that I had forgotten the item, which had more sentimental than monetary value. I was still in town, so returned to the hotel to inquire about the item. Within 5 minutes the item was found and given to me, wrapped and ready to travel. What a pleasant surprise! Thank you for your attention to the small stuff. August 29, 2014
Rated 5.0 out of 5.0 by front desk staff Everyone was friendly and made this stay easy. check in and out was simple and the breakfast was good. August 28, 2014
Rated 5.0 out of 5.0 My Stay in Holiday Inn Express in Terre Haute This property is always very clean. The staff is always willing to help out their guests. The room is always very comfortable. I wish that all of the hotels that I stay at were this nice. August 24, 2014
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