Rated 4.8 out of 5 by 96
Rated 5.0 out of 5.0 by nagy06 customer care
Kevin the manager that was on duty both when we checked in and out was extremely helpful and pleasant. my daughter had talked with him twice on the phone as our garmen took us to the wrong exit and both times he was very informative and helpful unlike the woman who was on duty at the Holiday Inn at exit 7 she came across as very rude to both of my adult children and me. Kevin on the other hand remembered he had talked with us and upgraded us even though we had used reward points for the room. We had a very welcoming feeling at this hotel It was very clean and the continental breakfast was nice. I would recommend this hotel to anyone
August 8, 2013
Rated 5.0 out of 5.0 by M99m great stay
After traveling all day it is wonderful to check into a great room. The staff worked with us to get the perfect room for the handicapped person in the group. It met all our needs. Hotel was easy to access and we will have it on our list for future travels.
August 8, 2013
Rated 5.0 out of 5.0 by nagy06 staff
Kevin, the manager on duty when we checked and out was excellent He was very nice and polite We had made several calls to the hotel when my garmin took us to the wrong exit and hotel. He remembered receiving our phone calls. The staff at the other Holiday Inn at exit 7 on the other hand was very rude in both mine and my adult children's perception. Kevin upgraded us to an executive suite even though our night was a reward nite. I can not say enough good things about him He made a very trying night after a several hour drive seem better
August 7, 2013
Rated 5.0 out of 5.0 by Fred82 Very high quality hotel, yet so affordable!
We were very pleased with this hotel. The furnishings, decor, and quality are a much higher standard than the price would indicate. We will stay there again if we're anywhere near Terre Haute! Great location too--close to the freeway, gas station across the street.
August 5, 2013
Rated 5.0 out of 5.0 by Selective Pleasant stay & gracious staff
This is a new hotel and can boast quality guest rooms and other expected amenities such as pool, fitness room & breakfast. We were most impressed by the staff; the front-desk clerk was able to give us an improved rate due to our reason for being in town, the breakfast staff was extra hospitable to start our day, and the maintenance staff (in hallway replacing a lightbulb) cheerfully helped us down the hall with our luggage. The professionalism & graciousness of the staff was on par with destination resorts.
August 4, 2013
Rated 5.0 out of 5.0 by LaPorteLazers12U Perfect stay for us.
Our whole team stayed some there. Some two nights, some just one. You were very patient with our girls running from floor to floor and room to room. Breakfast was their highlight!!! Absolutely love the new pancake machine. We will be back. Thank you!!
August 2, 2013
Rated 4.0 out of 5.0 by chucky888 Brand New HI Express
I've been staying at the Regular Holiday Inn near US41 at Terre Haute. It need a make over bad. This new holdiay inn is much better, short a drive from US41, makinf my business stay a little easier.
July 30, 2013
Rated 5.0 out of 5.0 by SunshineAZ Great Place to stay
Easy on and off the highway, have stayed there in years past. Remembered it and was happy to return.
July 29, 2013
Rated 5.0 out of 5.0 Very nice!
Very nice and comfortable. Close to Rose Hulman University.
July 27, 2013
Rated 3.0 out of 5.0 by duncdunc It was an ok stay
The room and staff were clean and nice. However there was no mini fridge or microwave available and I was told I could not get one. To keep up with some of the other chains, Holiday Inn should think about this. My biggest complaint about HI is that you never know what type of experience you will have when staying at one of the properties. Very inconsistent.
July 24, 2013
Rated 5.0 out of 5.0 by CanJmd Convenient and Cozy
This hotel was easy to find. The nearest Walmart is within walking distance. Many great restaurants nearby. Very cozy room. Felt just like home. Staff was excellent.
July 24, 2013
Rated 5.0 out of 5.0 by Staythere Clean, comfortable and excellent service
Contacted the hotel as we arrived and they had a room ready for us immeditely! Staff was professional and the rooms definitely reflected a place one would want to stay and relax! This was my first experience staying in a Holiday Inn Express and it definitely makes me certain that I will continue to stay with this brand!
July 17, 2013
Rated 5.0 out of 5.0 by JAB1964 Clean, Comfortable, Professional Staff
Hotel was very clean and fresh. Roomy and comfortable. Staff was neat, prompt and professional. Highly suggested for travelers or parents with students in town.
July 13, 2013
Rated 4.0 out of 5.0 by Snug Clean and comfortable property close to Rose Hulman
Good location away from the bright lights of Terre Haute and close to Rose Hulman. Beds were very comfortable. Breakfast choices were good, though would have preferred a waffle maker to the pancake machine they had.
June 26, 2013
Rated 5.0 out of 5.0 by EdK88 HIE Terre Haute
This is the 3rd time I have stayed at this property and each time has been very nice. The staff is friendly and courteous and makes me feel welcome. The rooms are spacious and comfortable. The breakfast options are good and quick.
June 10, 2013
Rated 5.0 out of 5.0 by JC78 Clean and New Property
The property is newer so the amenities were clean, modern and well kept.
June 10, 2013
Rated 5.0 out of 5.0 by DaScoop Terra Haute Treat
We stayed two days in Terra Haute for some geneology research. Interesting town, nice hotel. Far enough off I-70 where you could see the traffic but not hear it. Walk to Burger King and McDonalds. A Walmart is located just north. Very clean with friendly staff. Only problem was night #1 when at 4:15 a.m. the sprinklers went off and an errant head sprayed accross our first floor window and startled us. Notified the desk in the a.m. and was not a problem in night #2. Other item of note during our stay is that there is a "regular" Holiday Inn down the road at 1-70 & 41. This looks a little older and is right next to the on ramp for 1-70. FYI. We'll be back at this Express next time through.
June 6, 2013
Rated 5.0 out of 5.0 by IslandPeople Island People
Good Job, Well Done for a newer hotel. Room proper and clean, breakfast outstanding. Everyone was professional.
June 3, 2013
Rated 5.0 out of 5.0 by Doc3rd Should Be a Bench Mark for HIE
Easily the best HIE we have stayed in...and we have stayed in many over the years. The staff were excellent hosts and we will definitely work it into our schedule next time we are in the area.
June 3, 2013
Rated 5.0 out of 5.0 by chgofamily always have a nice stay here
closest hotel to Rose Hulman
staff is always very nice.
we have stayed here many times since it opened.
shopping and food and gas very nearby too.
great hotel, quiet rooms, clean and new beds and furniture.
highly recommend. great special rates available too, just ask.
food always good,
we would stay there again if our son had not just graduated.
May 30, 2013
Rated 5.0 out of 5.0 by jedinite1980 Excellent Place
i am a business traveler and highly recommend this hotel
May 29, 2013
Rated 5.0 out of 5.0 by TroyA Rare Review
I hardly ever write any reviews because people will do what they want anyway. I am a very frequent traveler and I have to say, this is by far the BEST HIE facility I have EVER stayed. I travel everywhere and this is a gem. The pool and work-out area are TOP NOTCH! Very well laid-out. The only thing was that it seems to be a bit "out in the middle of nowhere". I try to eat healthy and after driving around for 45 minutes, I resorted back to the local Subway across the street. Very nice. I wish I could have stayed longer. Great Job!
May 29, 2013
Rated 4.0 out of 5.0 by boomerland Accessible room was accessible
The accessible room was just that accessible - which is hard to find sometimes even though it is labeled that way. Case in point, the mirror in the bathroom was at the right level. Usually they are too high, which kind of defeats the purpose. The grab bars were perfect in the bathroom. Bed a little high, but I was able to get in OK. However, the shower was a problem with water. The curtain didn't come to the floor so that water was everywhere when my husband took a shower. Need to rethink that one. But all in all, the room worked well for us.
May 24, 2013
Rated 5.0 out of 5.0 by Oldsters44 This could be #1
This is a lovely hotel, and we've stayed here before. However, this time, despite the fact that we are Priority Club members, when we arrived we showed our Priority Card, our identification, and our reservation. All the information was right there, but the sullen desk clerk (never cracked a smile nor did it reach her eyes# asked for our name and how long we'd be staying. We were booked for two nights and said so, even though we had already given her that information. It was as if she never listened to a word we said, nor cared. Upon checking out, however, the early morning clerk #male) was cheerful, helpful, and friendly and asked if we needed a receipt. We thanked him and told him it had already been slipped under our door during the night. Staff and service personnel need to realize that they are employed because we frequent hotels as do many other people. We are pleasant people and we are friendly, so there was no reason for the first clerk to be so sullen and non-responsive. When a person is employed in a service industry, they need to realize that they are the first people we come in contact with at the hotel, and as such, they are truly ambassadors. Service with a smile, please! We encountered some of the same in the HIE in New Berlin, WI, but realized that the clerk was in training and our Priority Membership was overlooked until we asked about it the next day. This hotel is comfortable and clean and appears well taken care of. We were visiting family and did not use all the facilities, however, they were available and were in use.
May 21, 2013
Rated 5.0 out of 5.0 by Hautean Beautiful decor, friendly and efficient staff
I've never been to such a beautifully decorated Holiday Inn Express. Upon entering, I was awed by the expanse of the lounge/greeting area.
Staff immediately greeted us and checked us in quickly. Rooms were also beautifully decorated and beds were comfortable. I definitely will return to this HI Express.
May 18, 2013
Rated 5.0 out of 5.0 by 13Betty Comfortable and Good Service
Beautiful and comfortable room, staff very accommodating, great location. the only negative aspect was no refrigerator and microwave in the room. Room and bathroom were very spacious - bed was very comfortable.
May 16, 2013
Rated 5.0 out of 5.0 by Patsy49 Nice clean rooms
Our stay at the Terre Haute Holiday Inn Express was great. The room was very quiet & clean & we were able to get an upgrade to a suite & it had a "full" sized fridge in it. Great for us as we usually have a cooler full of food when we travel & so we could put our food in there for the night. And having a dinette table & chairs was nice as we ate in our room. Bed comfortable & clean. We would defiently stay here again when traveling through.
May 6, 2013
Rated 5.0 out of 5.0 by EdOldF Very Nice Inn
First time staying at this HI Express and we were very impressed. The entire facility is clean, fresh and crisp. Our room was very clean and well maintained. Breakfast was, as always, great.
This is one of, if not the best, HI Express locations I have stayed at.
I highly recommend it.
May 3, 2013
Rated 5.0 out of 5.0 by SueDV Great!
When I arrived the front desk had no record of the request for the Rose-Hulman rate. The gentleman said he would look into it and within ten minutes he called my room to tell me this had been taken care of. Very professional. The location is convenient and the facility is top notch for the money.
April 27, 2013
Rated 5.0 out of 5.0 by Dave001 Dave B
The entire stay was excellant, Bed room, work out room, breakfast, staff. Would highly recommend it.
April 23, 2013