Rated 4.7 out of 5 by 175
Rated 4.0 out of 5.0 by TaterFarmer Nice Property; Some Disappointments
When checking in, we took a handicapped room to be on the first floor. The key card worked inconsistently. Sometimes, one had to insert it and withdraw it slowly to get it to unlock; other times, one had to 'pump' the door latch 2 or 3 times to get it to 'catch' and unlock the door.
The TV did not work when first turning it on. When this was reported to the front desk, the clerk indicated that they had just switched to DirecTV and 'were having some problems.' The solution was to unplug it for 10 seconds. First, one has to pull out a rather heavy dresser to get to the plug. Then, it didn't work.
Back to the front desk. The clerk came down and went through some routine, and shortly thereafter we had TV service.
The sink stopper pullup is located in a difficult to reach place, especially for a handicapped/accessible room.
The shower was designed to roll in a wheel chair, but the water runs over much of the floor outside the shower, even though there is an additional drain. Bad design.
The breakfast was fine . . . would have liked some boiled eggs like some other HIE's . . . but it was fine. The coffee is good.
It was a comfortable sleep, with comfy bed and good bedding.
March 22, 2014
Rated 5.0 out of 5.0 by Rossmann Good service
The staff was helpful with giving directions. My stay was nice but there was a car alarm which went off late in the night.
March 22, 2014
Rated 5.0 out of 5.0 by SteveO47 That's what I'm talking about!!
This could be the nicest, if not one of the nicest Holiday Inn express Hotels I've stayed in. Kind of isolated, but well worth it. Staff was great, rooms were awesome décor was great. I give it 10's across the board. Clean, sleek, nice breakfast, work out room, pool everything. Do a little homework on trip advisor and you can find some really nice restaurants that surprised me. I stay in a lot of Holiday inn expresses too. This one is worth it. Great job!
February 10, 2014
Rated 5.0 out of 5.0 by frankybic Great Staff - Great Location
This is one of my favorite hotels to stay at. No matter if I am in Terre Haute on business, or personal reasons I usually stay here. The facility offers everything you need, and the staff always go out of their way to make sure your every need is covered.
January 15, 2014
Rated 5.0 out of 5.0 by NeedingGrace Nice hotel
Not sure if the property is new, or just renovated, but everything was in great shape. Loved the room. Great value.
January 12, 2014
Rated 2.0 out of 5.0 by just.Me.Liaa front desk clerk was rude
I stay at holiday inn express all the time and this was the worse one I have ever stayed in.
January 8, 2014
Rated 5.0 out of 5.0 by drjch Convenient and quiet
Very nice staying here. Will use again. I make frequent trips along that route
January 7, 2014
Rated 4.0 out of 5.0 by Traveler en route Bed
When I pulled the sheets down on one of the beds it appeared like the sheets were not tightly tucked in (rumpled like someone had slept on them). On further inspection I found two items that appeared to be grains of wheat on the sheet. It made me wonder if the maid had NOT replaced the sheets with newly laundered sheets? While the sheet appeared clean otherwise it left a question in my mind.
January 2, 2014
Rated 5.0 out of 5.0 by Smallzfamily Terre haute close to son
Nice room, great staff, good food clean room.would recommend
January 1, 2014
Rated 5.0 out of 5.0 by Santas Exceptional place to stay
We had a fantastic stay at Terre Haute Holiday Inn Express. The room was everything we needed and desired. We have stayed here before and the quality of the room, associates and breakfast are exceptional. Thanks for making our stay a great event. We will be back. Keep up the wonderful work. HAPPY NEW YEAR!!!
December 31, 2013
Rated 5.0 out of 5.0 by SteveO47 very nice
Fairly new and well maintained. Rooms are nice and cool décor.
December 20, 2013
Rated 5.0 out of 5.0 by lindseybp Clean, Modern, Friendly!
This is my second stay at this location. Both stays have been excellent. The hotel is very new looking inside and is modern and clean with great amenities. The free breakfast is great and the lobby area is a great place to hang out. Very professional staff and service. Overall a great place to stay. Highly recommended.
December 17, 2013
Rated 5.0 out of 5.0 by BryP Pleasant
nice quality, clean, upscale for terre haute
did not recognize gold elite membership
December 11, 2013
Rated 5.0 out of 5.0 by mwl13 Still like new
I stayed in this hotel the first week it opened and was very surprised and appreciative that it still looks clean and new after being opened a few years upon my last stay. This is probably among the best Holiday Inn Express Hotels I have stayed in stretching from Eastern Pennsylvania, South to Savannah Georgia and as far West as Seattle. Many are good but so far this is a very clean, well managed, consistent hotel. It is clear that for it to be such a good place...everyone works as a great team and want those who work so hard day in and day out to know that your effort does go noticed by those who stay with you. Thank you! I thought everything was perfect. My only suggestion...and this would apply to all hotels is that they crank that heat up in the pool a few degrees.
December 2, 2013
Rated 5.0 out of 5.0 by bluuuggghh Great room and service
This was a huge room. The staff was excellent and very friendly. The only problems we had was that my wife found a few hairs on top of the blanket and the air in the hotel was really dry. The free breakfast was a bonus we did not know about. The food was mediocre, but satisfactory.
December 2, 2013
Rated 5.0 out of 5.0 by DRN76 Extended Stay and Service was awesome!
My recent extended stay at Holiday Inn Express was awesome. The front desk and housekeeping staff was excellent. Anytime I called the front desk, they always spoke to me by name. Mallory was quick to look into whatever I asked. I stayed 3 months and have a cat,. The housekeeping staff took great care of my kitty while cleaning my room on a daily basis. Tammy, Anessa, Sis, Chelsea took special care of my Cleo as well as Julie & Connie. They all were very consciousness and careful that Cleo did not get out of the room.
Breakfast was very special as Jamie made sure I had everything I needed. She even made sure I had Cranapple juice every morning. Jamie was so friendly and helpful with information of the area. Addy was so sweet on the weekends to take care of the breakfast, she always had a smile no matter what.
I would highly recommend this hotel for business and pleasure travel.
My stay was very enjoyable all because of the people.
November 25, 2013
Rated 5.0 out of 5.0 by doug522003 new and very nice
excellent... new hotel. very nice rooms and beds. very clean!
November 17, 2013
Rated 5.0 out of 5.0 by mouse8 Enjoyable stay
We stayed for two nights for a family wedding. The staff was very accommodating and made our stay every enjoyable. We were able to use the breakfast room as a meeting place and gathered there to visit with relatives from far away.
November 13, 2013
Rated 5.0 out of 5.0 by lowsmaintenance Thanks to the front desk staff
We arrived around 6 pm and thought we had reservations. I selected the wrong HI (located at the next exit. The HIE front desk staff said this happens regularly. They called HI and assured us that we had reservation. I asked if the HIE had a room which they did and I ask if we could say here rather than the HI. They took care of everything quickly and with no hassles. Very gratifying.
November 12, 2013
Rated 5.0 out of 5.0 by BG2014 Great Stay
Once again we stayed for 9 days and had wonderful service. The bed was very comfortable and having a refrigerator and microwave to use for our little dog was great.. The housekeeping staff was friendly as were all the employees. We will return in December and look forward to our visit.
November 9, 2013
Rated 5.0 out of 5.0 by kgf48 Beautiful surroundings
This hotel is either new or remodeled. It is gorgeous! Upscale decor throughout, fast elevator, inviting lounge with fireplace, and those ultra-comfy beds. Only drawback is that it's acres away from the city, so you have to drive to get anywhere--- but the beauty and serenity of the hotel just about cover that.
November 7, 2013
Rated 5.0 out of 5.0 by Starman59 A wonderful night's stay
I arrived in Terre Haute early, but was allowed to check in around 1 p.m. That helped a lot as I had somewhere to be by 3:00. The room was nicely appointed, the bed was comfortable, the shower pressure was great, and the room appeared to be very clean. The next morning, I stopped by for breakfast before heading home. The area was well stocked with food, the tables were cleaned, and there was a staff person there restocking and cleaning the area constantly. No criticisms or suggestions for this place at all! Thank you.
November 4, 2013
Rated 5.0 out of 5.0 by kath9 clean and friendly
We know that we will have a clean and comfortable room at Holiday Inn Express, But all of you need to get better coffee!
October 31, 2013
Rated 5.0 out of 5.0 by Lucky1030 People!
The personal at this Holiday Inn made us feel like we were friends and welcome in your home. Thanks:-)
October 30, 2013
Rated 5.0 out of 5.0 by Bobk1176 Excellent staff
I wanted to thank the staff for going the extra mile and making my stay as comfortable as possible. The HIE in Terre Haute is my only choice when staying in western Indiana!
October 22, 2013
Rated 4.0 out of 5.0 by Delygauger Pleasant experience finally
Very nice clean friendly hotel. Enjoyed the stay! Would definitely recommend to friends.
October 21, 2013
Rated 5.0 out of 5.0 by Maurice1 Leisure
Good place to stay as stayed last year enjoyed stay so came back
October 19, 2013
Rated 5.0 out of 5.0 by CoveredBridgeVisitor1 Excellent Hotel & Customer Service
This is what customer service is all about. From the staff to the cleanliness of the room couldn't ask for more. Jamie was exceptional every morning meeting the needs of all her guests. All hotels and businesses could learn from this group of individuals. Well done!
October 18, 2013
Rated 4.0 out of 5.0 by Billio Pleasant stay
My stay at this hotel was very pleasant. There was nothing lacking in my experience.
October 16, 2013
Rated 1.0 out of 5.0 by Bobk1176 Totally disappointed
I am a business traveler and have spent over 50 weeks in Holiday Inns over the past 18 months and this week, because they are full I get a room for 4 nights without a refrigerator. Don't understand, was here last week, got upgraded to a suite and paid $20 per night less. Loyalty really doesn't mean anything! The motto should be "thank you loyal customer for your stay, unless we can rent your room to someone else". I guess I will buy a cooler.
And what happened to warm welcome with a bottle of water or a candy bar? I guess the more you come back the less they really care! If you have not figured it out, I am disappointed.
October 14, 2013