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Rated 4.7 out of 5 by 187 reviewers.
Rated 5.0 out of 5.0 by Thanks to the front desk staff We arrived around 6 pm and thought we had reservations. I selected the wrong HI (located at the next exit. The HIE front desk staff said this happens regularly. They called HI and assured us that we had reservation. I asked if the HIE had a room which they did and I ask if we could say here rather than the HI. They took care of everything quickly and with no hassles. Very gratifying. November 12, 2013
Rated 5.0 out of 5.0 by Great Stay Once again we stayed for 9 days and had wonderful service. The bed was very comfortable and having a refrigerator and microwave to use for our little dog was great.. The housekeeping staff was friendly as were all the employees. We will return in December and look forward to our visit. November 9, 2013
Rated 5.0 out of 5.0 by Beautiful surroundings This hotel is either new or remodeled. It is gorgeous! Upscale decor throughout, fast elevator, inviting lounge with fireplace, and those ultra-comfy beds. Only drawback is that it's acres away from the city, so you have to drive to get anywhere--- but the beauty and serenity of the hotel just about cover that. November 7, 2013
Rated 5.0 out of 5.0 by A wonderful night's stay I arrived in Terre Haute early, but was allowed to check in around 1 p.m. That helped a lot as I had somewhere to be by 3:00. The room was nicely appointed, the bed was comfortable, the shower pressure was great, and the room appeared to be very clean. The next morning, I stopped by for breakfast before heading home. The area was well stocked with food, the tables were cleaned, and there was a staff person there restocking and cleaning the area constantly. No criticisms or suggestions for this place at all! Thank you. November 4, 2013
Rated 5.0 out of 5.0 by clean and friendly We know that we will have a clean and comfortable room at Holiday Inn Express, But all of you need to get better coffee! October 31, 2013
Rated 5.0 out of 5.0 by People! The personal at this Holiday Inn made us feel like we were friends and welcome in your home. Thanks:-) October 30, 2013
Rated 5.0 out of 5.0 by Excellent staff I wanted to thank the staff for going the extra mile and making my stay as comfortable as possible. The HIE in Terre Haute is my only choice when staying in western Indiana! October 22, 2013
Rated 4.0 out of 5.0 by Pleasant experience finally Very nice clean friendly hotel. Enjoyed the stay! Would definitely recommend to friends. October 21, 2013
Rated 5.0 out of 5.0 by Leisure Good place to stay as stayed last year enjoyed stay so came back This year October 19, 2013
Rated 5.0 out of 5.0 by Excellent Hotel & Customer Service This is what customer service is all about. From the staff to the cleanliness of the room couldn't ask for more. Jamie was exceptional every morning meeting the needs of all her guests. All hotels and businesses could learn from this group of individuals. Well done! October 18, 2013
Rated 4.0 out of 5.0 by Pleasant stay My stay at this hotel was very pleasant. There was nothing lacking in my experience. October 16, 2013
Rated 1.0 out of 5.0 by Totally disappointed I am a business traveler and have spent over 50 weeks in Holiday Inns over the past 18 months and this week, because they are full I get a room for 4 nights without a refrigerator. Don't understand, was here last week, got upgraded to a suite and paid $20 per night less. Loyalty really doesn't mean anything! The motto should be "thank you loyal customer for your stay, unless we can rent your room to someone else". I guess I will buy a cooler. And what happened to warm welcome with a bottle of water or a candy bar? I guess the more you come back the less they really care! If you have not figured it out, I am disappointed. October 14, 2013
Rated 5.0 out of 5.0 by Fantastic beds and great service I wish all Holiday Inn Express hotels were as great as you were. The beds were so comfortable with I think pillow tops. Just love them. The service was great and had a wonderful breakfast. Will stay again if I am in the area. October 8, 2013
Rated 3.0 out of 5.0 by Clean & Friendly Service But to push my rating higher, it needed better lighting in the bathroom, a mini frig, some gluten free foods for breakfast & crowd control in the pool where MANY boisterous children were playing Marco Polo at the top of their lungs! The bed sheets, pillows & comforter (delivered by housekeeping at my request) were great, but the bed definitely needed a new pillow top mattress. Although it is located close to the interstate, the room & facility were quiet & it felt more like a country setting. October 3, 2013
Rated 5.0 out of 5.0 by The Best Holiday Inn Express ever This Holiday Inn Express is the best of any Holiday Inns at which I stayed. It was absolutely lovely, clean and finely appointed. The hotel is a year old which explains the pristine physical building. There is a gorgeous fire place with stone and wonderful décor items located in the eating area. The clerks and other workers were very polite and helpful. There was not recumbent bike in the Exercise room, just treadmills. October 1, 2013
Rated 5.0 out of 5.0 by well appointed facility with excellent staff This hotel was a pleasant experience from beginning to end. The room was super clean, the bed was very comfortable and the staff was efficient and helpful. We will stay there again when passing through to enjoy the hot tub, hot breakfast and good nights sleep! September 27, 2013
Rated 5.0 out of 5.0 by Nice and New! Suite slept 6 comfortably. You can tell the place is new! September 25, 2013
Rated 5.0 out of 5.0 by My favorite hotel I have travelled through the years for business and pleasure and this is one of my all time favorite hotels. The staff is very nice and helpful, the rooms are clean and roomy, and there's a great breakfast to boot. September 25, 2013
Rated 5.0 out of 5.0 by Wonderful Service From the minute we checked in we were treated warmly by everyone. The room was very nice and the bed was great. It was nice having a microwave and refrigerator to use due to the length of our stay. We made sure our little dog was quiet and we did not hear other dogs barking. The breakfast offerings were many and good. We would recommend this hotel to anyone looking for a place to stay in the Terre Haute area. September 24, 2013
Rated 4.0 out of 5.0 by a welcome upgrade good experience except a (too) early wake up call that i didn't ask for September 22, 2013
Rated 5.0 out of 5.0 by Friendly, professional Great place to stay. Friendly staff, the hotel is very clean, modern and up to date. Ideal to work but also ale to relax. September 7, 2013
Rated 4.0 out of 5.0 by Clean but a little noisy Stayed when taking our son to Rose Hulman. Very clean and tidy. Included breakfast consisted of the usual stuff - waffles, bagels, eggs and sausage - good but not great. Could have used some fresh fruit. 3rd floor room comfortable but noisy - heard a lot of door slamming and could easily hear every car, truck and motorcycle that drove by on Rt. 46. September 4, 2013
Rated 5.0 out of 5.0 by Great location Easy reservations. Lovely place to stay. Very comfortable. Will stay here again. August 30, 2013
Rated 2.0 out of 5.0 by Smelly 1) We were able to stay at this location twice within two weeks and each time our room had a musty smell. 2) My son found a toy on the floor next to the bed that another person's child must have left behind. This speaks to how less than great the cleaning crew is. 3)The elevators smelled and the floor of the elevator needed to be cleaned. 3) No one set at the front. I had to call out "hello" three times before a representative came up to the front. Earlier that same day, I personally heard another costumer call out for help before someone came up to the front. August 26, 2013
Rated 5.0 out of 5.0 by Excellent staff and great room/bed From the check-in to check-out our experience was terrific. The front desk staff went out his way to accommodate a special need we had and was friendly and helpful. The room was clean and comfortable. The pool area was clean and towels were available. Breakfast was good. I personally love the cinnamon rolls! August 23, 2013
Rated 5.0 out of 5.0 by Awesome!! Great place to stay!! Perfect!! We have stayed here twice this past year and will again when we go back to the southern Indiana festivals in the fall. August 22, 2013
Rated 5.0 out of 5.0 by Excellent Very friendly staff. clean rooms and comfortable. Pool clean. Would definitely stay there again. August 18, 2013
Rated 5.0 out of 5.0 by Relaxing Stay! Excellent hotel, rooms and beds were very comfortable! I would recommend this as a place to stay! August 16, 2013
Rated 5.0 out of 5.0 by Amazing Hotel Traveling with four young kids can be a challenge. The front desk staff was amazing in helping us get settled in and the room was wonderful. We will definitely be staying here from now on as we make our annual trips across country to visit family. Thank you for providing us with an excellent experience. August 15, 2013
Rated 5.0 out of 5.0 by The room was very clean and neat. Comfortable and great staff. My husband and I were in Terre Haute, for a family members wedding. The smell as we entered was great and the hotel was fabulously decorated. The décor was warm and inviting. We had wonderful service from the staff with a smile. The staff at the front desk was also very accommodating to our needs. We have plans to visit the city again soon. My husband and I both have already decided that we will stay at the Holiday Inn Express. August 13, 2013
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