Rated 4.2 out of 5 by 35
Rated 2.0 out of 5.0 by Stumpjumper Not to Standard
This hotel lacks any real amenity within the room itself or even the hotel at large. Slow internet connections on the fourth floor are issues. Something as simple as a usb jack or charging station would be an improvement, but again this is just a basic deal at higher than average market rates. Sure it has and indoor pool, workout center, and Breakfast bar, but what hotels don't theses days. Only one of the vending machines works within the hotel and the hallways and elevator were dirty and smelly.
This hotel likely enjoys a good revenue considering its location and lack of competition, but it is obvious the revenue is spent somewhere other than housekeeping or even reinvestment into the grounds. I have stayed here off and on for several years and give them great reviews for the lemonade, but after that..... Not much to offer.
November 26, 2013
Rated 5.0 out of 5.0 by Happy4u2 Thanks
We stayed their for a concert, the staff was very friendly and helpful. Enjoyable stay... Thanks!
November 20, 2013
Rated 5.0 out of 5.0 by Terry777 Great staff and clean facility
Staff was courteous and friendly. Room and entire facility was very clean
November 18, 2013
Rated 5.0 out of 5.0 by Delpat Outstanding service - outstanding hotel
Our experience was especially nice . The room was clean, well appointed and very comfortable. The location was near shopping and restaurants as well as near the Interstate. Thank you for a really nice stay.
November 12, 2013
Rated 5.0 out of 5.0 by Ricekw Great Place to Stay
Great visit to this Terrell location. The young man who checked me in was excellent and very professional even though he was very busy. Breakfast could have been better and really need more attention by the staff as things were not being re-stocked. Over a great value and a good place to stay. I would stay here again. Thank you.
November 6, 2013
Rated 5.0 out of 5.0 by Showman1 Wonderful Night
After producing a "Sold Out" concert at the Terrell Performing Arts Center, we're always very tired. Although the Holiday Inn Express was also "Sold Out", their great facility, and courteous service, provide a great night's rest. From an exhausted entrance, through a fine breakfast, to a rested exit- it was a first rate night.
October 23, 2013
Rated 4.0 out of 5.0 by techapple69 NICE PLACE
Staff was very friendly, the quality of the property was good! Would stay there again.
October 23, 2013
Rated 4.0 out of 5.0 by judd17 Good location, staff was very knowledgable and easy to work with
A little pricey but overall a great hotel, good location, not having to go into Dallas
October 22, 2013