Rated 4.1 out of 5 by 62
Rated 5.0 out of 5.0 by lkwtexas Great place to stay!
Extremely clean, friendly staff, comfortable beds, nice and roomy, delicious hot breakfast with lots of choices. Will definitely stay again!
July 20, 2014
Rated 5.0 out of 5.0 by Mamma07 comfortable bed; great breakfast; great pool
Beautiful facility with congenial staff; beds so comfortable that the grandkids commented on it; Indoor pool was wonderful considering the kids had been looking forward to the swimming and it was storming outside; Breakfast choices were very varied. Appreciated the evening so much.
July 17, 2014
Rated 4.0 out of 5.0 by Griffjon2146 Great Serivce but under Construction
This Hotel was perfect for me and my family. We were moving across the country and this was a great place to stop and relax for the night. However it is under construction and the workers made it uncomfortable for my wife and daughter. The would talk loudly outside of the room and when we would leave the room they would stare.
July 15, 2014
Rated 4.0 out of 5.0 by LongDrive As expected
My visit was pretty much what I have come to expect from HI Express. A comfortable, clean room, good customer service and a reasonable breakfast for a relatively good price.
July 15, 2014
Rated 2.0 out of 5.0 by kjlje df Not the best
Perhaps we caught them on a bad day, but we waited over 5 minutes for someone to show up at the front desk to check us in. I called the main line hoping someone would answer. There was also construction going on and construction workers roaming the hallways way too late and into the early morning hours. Beyond that, a typical Holiday Inn Express.
July 15, 2014
Rated 3.0 out of 5.0 by joelam78 Below Standards
I stay at this hotel chain everywhere I go. This particular hotel is OK. Not Good, not Bad, just OK. This past visit I arrived late, around midnight, had been traveling all day, and just wanted to get to sleep. The room I was given had a leak over the toilet, not a drip, a steady running leak that dripped right on the toilet. The staff was aware of the leak, but still gave me the room. I was given another room after going back down stairs and informing them. I was informed by the desk that they had "all kinds of problems" and she gave me another room. Not a huge deal, but everytime I stay here I seem to have some issue, and, not being funny, the water stinks. I dont know why, but I have stopped here many times over the past year, and the water stinks. I bring a bottle of water to brush my teeth with, and avoid at all costs the shower. Why stay here at all you ask??? The next Holiday Inn is an hour in either direction and sometimes I get stuck here when its time to stop. I really try not too, the rest is explainable, but the water thing is just weird.
July 10, 2014
Rated 5.0 out of 5.0 by Lost Creek Cavaliers great experience
Everything was good, clean comfortable room. We have stayed here several times and are always very happy with the staff and the condition of the hotel. We will certainly stay here next time we come down for First Monday!
July 9, 2014
Rated 4.0 out of 5.0 by Timliz Overall, good experience.
We have stayed in this particular hotel a few times and have always found it to be extremely clean and comfortable. The front desk staff is always very helpful.
On this particular visit, the room directly above us was extremely noisy. Sounded like people were jumping off the bed onto the floor and this went on for hours. I have never complained about this type of issue before, but this went on and on and on.
I talked to the person at the front desk and they immediately addressed it.
I will definitely stay there again, as this difficulty had nothing to do with the staff or facilities.
July 7, 2014