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  • 1 888 HOLIDAY
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About our Hotel

Location: Suburban

  • Location: Suburban
  • Closest City: DALLAS
  • Distance From Hotel: 35.0MI
  • Local time zone: GMT-06:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:5
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. Spanish

Pet Policy

Pet Policy

We do not offer Pet Friendly rooms. We currently only allow service animals. Please notify your reservation agent if you have a Service animal.

Parking

Parking

  • Number of parking spaces:40
  • Car Parking Available
  • Free and convenient guest parking on well-lit parking area with 4 H.C. spaces dedicated for use by guests with licensed or permitted accessible vehicles.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Suites

Facility

Facility

  • Hotel renovated inFebruary 01, 2009
  • Total number of rooms:68
  • Total number of suites:21
  • Total number of rooms with only one bed:42
  • Total number of rooms with only double beds:26
  • Total number of non-smoking rooms:63
  • Total number of rooms for the physically challenged:5
  • Interior corridor
  • Total number of floors:4
Enjoy a comfortable stay at our Terrell, Texas hotel.

Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around.

You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas,
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Enjoy a comfortable stay at our Terrell, Texas hotel.

Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around.

You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80.

Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena.

Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites.

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Features
Our Terrell lodging gives you the comfort and convenience you deserve with amenities such as an indoor heated pool and whirlpool in which to relax during your Terrell hotel stay.

Guest Reviews

Rated 4.4 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by Convenient Comfort We stayed one night at this hotel and all was fantastic! Clean, courteous, safe, and great accommodations! Holiday Inn Express and Suites are always consistent in our experience! The sweet lady in the kitchen was precious! I saw her in action and observed her talking to those that were guests. SHE IS A JEWEL! I wish I could remember her name! She was an angel here on earth and should be rewarded for her great, kind service! October 10, 2014
Rated 5.0 out of 5.0 by Great Service I left an A/C charger in the room after checking out and returning home. The staff was very helpful in assisting on the return of my property. October 8, 2014
Rated 2.0 out of 5.0 by Not great service It started before we even arrived for our stay. I called early in the day to see how soon our room would be ready to check in. The manager had the incorrect check in day. I was told it was corrected and he gave me an approximate check in time. When we arrived the same manager was on duty and again tried to say he had us checking in the day before. Again he said it was corrected. At check out there was a different manager on duty and not only did they charge us for the 1 night I booked but for the night they say we "no showed". We explained what had happened the day before but the 1st manager had made no notes in the computer. After trying to call that manager only to get voice mail said that is what we owed. My husband who travels a lot voiced his distaste at the situation and the current manager with much unpleasantness took the 1 night off and gave us the final bill which was correct. When I got home and looked at our bank statement there were 2 pending charges both for 2 nights. After 4 calls to the hotel in the next 2 days, the original manager NEVER called to help with the incorrect billing. I had to call the bank and put holds on those charges until it could get straightened out . Finally I called again and spoke with an employee who talked with my bank on a 3 way call and explained the situation. He was very friendly and fixed the problem in a matter of 30 min. The original manager NEVER did call. October 8, 2014
Rated 5.0 out of 5.0 by Pool unavailable and no bill when I checked out The pool was closed during our stay. I did not receive a final bill when I checked out. October 8, 2014
Rated 5.0 out of 5.0 by Very nice and clean The bed, breakfast and manager were all top notch. Will definetly be staying here next year when I come into town. October 8, 2014
Rated 5.0 out of 5.0 by Home away from home Brittany is excellent as the first line of service and the first impression of the hotel. Management is engaged and involved Ownership is starting to resource needed maintenance and capital improvements. This should be done regularly to maintain the awesome facility the staff works so hard to keep as the premier hotel in Royse City. - internet speed and reliability is a known problem the management works hard to keep going. October 7, 2014
Rated 5.0 out of 5.0 by Excellent Choice Excellent hotel. Always has friendly and helpful staff. The rooms have always been clean and comfortable. I love having a comfortable chair and ottoman to sit in to do my work. The ladies that work in the breakfast area are always so kind. October 6, 2014
Rated 5.0 out of 5.0 by Nice New and comfortable I enjoyed my stay and this new hotel. Bed was comfortable and room was quiet. October 3, 2014
Rated 5.0 out of 5.0 by Nice place to stay in this area Everything about the place was very nice - the staff, the room, and the overall cleanliness. If I had to find something I did not care for, it would be with the food at the breakfast area. The eggs (scrambled) are way to SALTY. Possibly an extra heavy hand on that morning. October 1, 2014
Rated 5.0 out of 5.0 by Updated Hotel, Clean Room This HIE property is well run, recently updated, and clean. The room was comfortable and the internet worked well. The only downside was the breakfast eggs - looked like hockey pucks and dried out - but for free and it was not bad tasting. I would recommend. September 25, 2014
Rated 5.0 out of 5.0 by Handicapped Accessibility Comfortable bed. However, beds that are higher than normal are highly difficult for wheelchair users to transfer to/from. Thick mattresses are non-starters. August 30, 2014
Rated 5.0 out of 5.0 by As a traveler, this place is a welcome Oasis! You have all had the traveling nightmares with regards to staying overnight...it won't happen here! It's CLEAN, inside and out...rooms are well appointed and inviting. I eat breakfast ever morning before I leave and am never disappointed. This was my 4th stay and even though my work is in Dallas, I choose to stay here and do not mind the drive. Highly recommend Royse City! August 27, 2014
Rated 5.0 out of 5.0 by A Home Away From Home Hello I recently visited this hotel and the manager Sherrie Lynn and Brittany and Staff were incredible. They were so welcoming and willing to help with any and all requests of my large family. I have been to many hotels and never even met directors or managers and only met staff by name tags, but this hotel made kind conversation and gestures and made me feel a part of the hotel family. I pray that Holiday Inn Express keeps and promotes Sherrie Lynn and all staff because they all showed genuine customer service and welcoming hearts. This is truly a home away from home!! Also for the room experience: The rooms are large and extremely clean and the hotel decor is beautiful and the climate control is awesome and the beds, linens, pillows make you never want to leave and the bathrooms are extravagant. The breakfast and all other amenities are awesome as well! Also the prices are great and in budget. Thanks Again Holiday Inn Express in Royse City Sherrie Lynn- Brittany and Staff August 23, 2014
Rated 5.0 out of 5.0 by Pleasant We had a pleasant and comfortable stay at Holiday Inn Rockwall. Best sleep we have had in months. Friendly staff, great breakfast choices. August 22, 2014
Rated 5.0 out of 5.0 by Met Holiday Inn Express standards This facility fully met my expectations for a Holiday Inn Express which is my favorite overnight stop when traveling by car. August 19, 2014
Rated 5.0 out of 5.0 by Hospitality Wow. I have never stayed at a hotel that felt like home before. The Staff is amazing. My hats go off to Marc, Brittney and Sherrie. I am glad that Holiday Inn Select has you on board. There needs to be raises for this staff and managers. You have gone above and beyond your job title. The cleaning staff and cafeteria staff are all loving and kind. They made sure that my family had more than enough to make our stay at Holiday Inn exceptional. I will recommend this property to everyone I know and come across. I hope that all Holiday Inn Selects have staff like the ones at this location. Great job and hats off to the staff at Holiday Inn Select Royce City, Texas. August 19, 2014
Rated 5.0 out of 5.0 by Outstanding!!! Mark. Excellence. Truly has service as his primary focus. Sherry Lynn. Receptive, outgoing, innovative, and service oriented. Kerry. Dedicated to the brand. Manages by 'The Golden Rule'. Front Desk staff. Exceptionally helpful, knowledgeable, and customer driven. Provided administrative support to me and my staff. Jovonny was a pleasure. Brittany exceeded all expectations and showed unequaled spirit in her service. Ms. Gloria will always have a smile and kind word. She truly tries to make sure you have a wonderful breakfast to start your day. I can say, I and my folks will be returning. Rich Project Manager Construction August 15, 2014
Rated 5.0 out of 5.0 by HI Express Royse City/Rockwall Top Shelf property! The entire Staff from the GM down took care of everything. Very Clean and Friendly staff made the stay well wothwhile. Would highly recommend this HI Express location when in need of lodging in this area! August 13, 2014
Rated 5.0 out of 5.0 by Great Service - staff was wonderful Very nice stay with the Royce Holiday Inn Express. The staff was gracious and helpful- even when needing change at midnight to do laundry. August 11, 2014
Rated 5.0 out of 5.0 by Great Service We were particularly impressed with the staff at this hotel. Each one we encountered was very friendly and helpful. The breakfast experience was great. A different variety of eggs each morning as well as bacon or sausage. Plus a very cool pancake machine which produced fresh, hot pancakes in one minute. August 7, 2014
Rated 5.0 out of 5.0 by Excellant Stay This stay was one of the best places we have stayed in. We travel a few times a year for business and never have I found such friendly and courtious service. I can't wait till I come around this area again. I will definatly stay here again and will recommend this to everyone. August 6, 2014
Rated 3.0 out of 5.0 by Comfortable room but needs repairs Room was ok about what I expected but the rug had ripples in it and the paint was peeling on the bathroom ceiling. The staff was very nice and I would stay again. August 4, 2014
Rated 4.0 out of 5.0 by the decor was very nice I enjoyed my stay and will come back again when I;m in the neighbor July 25, 2014
Rated 5.0 out of 5.0 by Hotel Service Hotel service and stay was great. Beds comfy and check in/out great service. July 22, 2014
Rated 5.0 out of 5.0 room stay I love staying at this hotel. The staff is wonderful and the place is always clean. July 9, 2014
Rated 5.0 out of 5.0 by Great room size Me and my children enjoyed the nights we stayed at the hotel. The pool was clean. They served a big breakfast for the kids, that we usually do not see. The staff allowed us to check out at a later time. This hotel is worth your stay. July 7, 2014
Rated 5.0 out of 5.0 by GREAT PLACE TO STAY I HAD A GREAT EXPERIENCE AT THIS LOCATION AND WAS ALSO SURPRISED TO SEE THAT THERE WAS ENOUGH PARKING FOR MY TRUCK AND TRAILER. THERE HOPEFULLY WILL BE PLANS IN THE FUTURE FOR A PERMANENT LOT TO ACCOMODATE TRUCKS AS IT IS A GREAT LOCATION FOR TRAVELERS. THE STAFF WAS VERY ATTENTIVE AND DID A GREAT JOB TAKING CARE OF ME AS WELL AS KEEPING THIS HOTEL LOOKING TOP NOTCH July 5, 2014
Rated 5.0 out of 5.0 by Great service The manager and staff at this hotel were very courteous, pleasant, engaging and attended to the needs of my family during our stay. They were always around at breakfast time to ensure that we were adequately taken care of. July 4, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Staff offered exceptional customer service responding to our needs, checking on us, and ensuring every guest in our party received attention even when rooms were not ready. June 28, 2014
Rated 1.0 out of 5.0 by Nightmare We had to get ready for a wedding. Check in was at 3pm there were not any rooms ready. We were finally able to get into our suite at approximately 4:30. Spoke with manager the next morning and he seemed unconcerned about the inconvenience that was caused. Then when we went to breakfast we all wanted pancakes but it was not working and the manager did not seem to concern himself with that either. I do not blame the rest of the staff. They tried and really seemed to care but the manager seemed apathetic to all inconveniences. June 27, 2014
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