Rated 3.9 out of 5 by 96
Rated 5.0 out of 5.0 by Cathy72414 Friendly Staff, Clean and Comfortable Room
The staff was very friendly, including the cleaning staff they greeted us each time they saw us. I asked to be placed near elevator since travelling with 79 yr old mom, and they did, and the room was very nice, larger than I thought it would be. Breakfast ladies were very nice, and mom said coffee in lobby and at breakfast was very good, and she drinks LOTS of coffee. The only drawback//minor inconvenience we experienced was we had trouble cooling the room like we wanted, but the AC was working very hard, just wished it had been a bit cooler. The grounds are well kept, and hotel in an area with lots of choices since near AR Convention center but we were very pleased with this hotel.
July 28, 2014
Rated 5.0 out of 5.0 by MountainMan850 Great Place to stay
The only issue I have is that the carpet in the hallways was not vacuumed.
July 27, 2014
Rated 2.0 out of 5.0 by World Traveler 3670 Very Dirty and needs maintenance
We stayed in this hotel 4 years ago and really enjoyed our stay. THIS TIME WAS DIFFERENT. I stay in hotels all over the United States and this is the dirtiest Holiday Inn Express I have ever stayed in. the room was not ready when we got there. When we got in the room there was still hair in the bathtub. It was not well kept at all. the hallways were not swept at all. there was trash all up and down the hall. I could not believe it. this hotel will not last long like this.
check your room before you pay.
July 26, 2014
Rated 5.0 out of 5.0 by msmcalister wonderful
An amazing hotel. Great staff and clean rooms. Breakfast was delicious.
July 22, 2014
Rated 2.0 out of 5.0 by SissieK Disappointed
No ice machine on the floor where I stayed. No cups for the coffee pot. Housekeeper jjust looked at me and said, "we don't have any" when I asked for cups. Strong smell of cigarette smoke in the non-smoking room. No iron or ironing board in the room.
July 21, 2014
Rated 2.0 out of 5.0 by Elizabeth1232014 Not Impressed
Staff seemed overwhelmed, rooms not ready after check-in. No towels in the room that I was moved to. No place to sit outside, the pool was inside and loud. Overall not a good experience. There are several other hotels that are right next door, I should have stayed somewhere else.
July 19, 2014
Rated 2.0 out of 5.0 by ShayD1 Wish I had read the reviews first
I have traveled a lot the past 12 months for work and pleasure. Holiday Inn is one of my first choices for places to stay. I will never stay at this one again. 1 I went to the inn not the inn express that u see first off the highway the guy at the front desk was rude as if I couldn't afford to stay there. 2 when I did go to the express no acknowledgement when I walked in. The guys behind the desk took my name gave me a key and said your room is on the forth floor. No mention of room number, pool, breakfast or amenities of the facility. 3 I figure the numbers written on the pouch are room number and internet access I get to the room and the door is partially open. The room appears clean and ready but no towels it's 9 pm I drove 2 1/2 hours after working 6 and could not shower. I called to make sure this room was ready for me and was told it had been a busy weekend towels were brought 30mins later. 4 The next day I came and went at the hotel the young white guy behind the desk never spoke or looked up. The lady that managed the kitchen area and the young black girl that worked the following days I was there always spoke and acknowledged the guest. Poor service, mediocre room it was not worth it to me staying for free.
July 19, 2014
Rated 5.0 out of 5.0 by KGivhan Wonderful Stay
Clean, comfortable rooms. Nicely remodeled. Hotel staff were exceptional. Very nice place and will stay there again.
July 16, 2014