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Rated 3.9 out of 5 by 91 reviewers.
Rated 2.0 out of 5.0 by Not Impressed Staff seemed overwhelmed, rooms not ready after check-in. No towels in the room that I was moved to. No place to sit outside, the pool was inside and loud. Overall not a good experience. There are several other hotels that are right next door, I should have stayed somewhere else. July 19, 2014
Rated 2.0 out of 5.0 by Wish I had read the reviews first I have traveled a lot the past 12 months for work and pleasure. Holiday Inn is one of my first choices for places to stay. I will never stay at this one again. 1 I went to the inn not the inn express that u see first off the highway the guy at the front desk was rude as if I couldn't afford to stay there. 2 when I did go to the express no acknowledgement when I walked in. The guys behind the desk took my name gave me a key and said your room is on the forth floor. No mention of room number, pool, breakfast or amenities of the facility. 3 I figure the numbers written on the pouch are room number and internet access I get to the room and the door is partially open. The room appears clean and ready but no towels it's 9 pm I drove 2 1/2 hours after working 6 and could not shower. I called to make sure this room was ready for me and was told it had been a busy weekend towels were brought 30mins later. 4 The next day I came and went at the hotel the young white guy behind the desk never spoke or looked up. The lady that managed the kitchen area and the young black girl that worked the following days I was there always spoke and acknowledged the guest. Poor service, mediocre room it was not worth it to me staying for free. July 19, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Clean, comfortable rooms. Nicely remodeled. Hotel staff were exceptional. Very nice place and will stay there again. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Everything was wonderful especially the free breakfast the next morning. Slept so good. Pillows and bed were so comfy. The only issue I had with this place was the Hot Tub did not work and the pool was really cold. The hot tub was heated but it would not make any bubbles. I would definitely stay again. July 16, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable HIExpress Quality Good location, easy to access from local roadway. Very quiet comfortable room. Quality was what one expects from HIExpress. July 14, 2014
Rated 5.0 out of 5.0 by clean , queit room Had late check in , no problem. Clean , quiet room, fast check out , easy access to convention center July 13, 2014
Rated 5.0 out of 5.0 Nice it was home away from home,really enjoyed my stay,everyone is very friendly and nice. July 11, 2014
Rated 5.0 out of 5.0 by Customer service was excellent, ver comfortable rooms The only problem we had was I had to activate my room keys 4 different times. Customer service was excellent very comfortable rooms indoor pool and hot tub was nice Security outside in the parking lot was good, parking lot was completely lit up. Plenty of parking spaces. July 9, 2014
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