Rated 4.3 out of 5 by 303
Rated 3.0 out of 5.0 by mikegigi3 Remodeling made me unhappy
They were remodeling their breakfast area and we were not told of this before arriving. So there was a lot of traffic in all areas as you walk in from morning till night. A few other things we weren't happy with but was surprised because we've stayed here before and was very pleased. I'm sure that they will fix those problems because we have always been satisfied with Holiday Inn Express.
September 2, 2015
Rated 5.0 out of 5.0 by Msvck59 Best place in town to stay!
The only place i will stay when visiting my father in The Villages! Awesome breakfast, Clean rooms and friendly staff that go above and beyond. What more could you ask for?
August 31, 2015
Rated 1.0 out of 5.0 by humiliated12 Violation of privacy and Humiliation during stay
During a 9 day stay at this hotel, that was having major construction done, the hotel placed me in a corridor with all the construction workers for my 9 day stay. Aside from the construction debris and noise from the workers, one morning they entered my room while I was naked and in the bathroom. The hotel clerk that was responsible for telling the men that the room was empty was nasty and indignant and the Gen'l Manager of the hotel was unresponsive to my humiliation and the violation of my privacy.
The Genl Manager has avoided my calls and has offered me one night refund for the 9 night stay to compensate me for the humiliation and degradation caused during my stay at his hotel.
When I called the corporate office to complain, I received a respectful offer of a one night refund, but at least they acted concerned over what happened.
August 31, 2015
Rated 2.0 out of 5.0 by emsclsp In renovation
Work is being completed so expect for construction
August 17, 2015
Rated 5.0 out of 5.0 by Tammy7 Great place to stay
Very nice place to stay. Friendly staff and clean rooms.
August 10, 2015
Rated 2.0 out of 5.0 by bb3636 Scratchy linen!
Staff was excellent at front desk and in breakfast room. Linen was the big disappointment - very scratchy and uncomfortable. Also, the pillows were lumpy, small and uncomfortable. I don't remember having these problems at other Holiday Inns.
August 6, 2015
Rated 5.0 out of 5.0 by robinsmate GREAT STAY
VERY GOOD VALUE. TREATMENT LIKE A FIVE STAR HOTEL. BREAKFAST CHOICES WERE MUCH BETTER THAN MOST HOTELS WE HAVE STAYED WITH. WOULD RECOMMEND TO EVERYONE.
August 3, 2015
Rated 4.0 out of 5.0 by pops134 outstanding staff ,
Rooms are clean and comfortable, the noise level in the hallways at night was sometimes loud , and the slamming of the doors at all hours is a bit unsettling but overall ,m y stay was quite enjoyable. I do recommend this hotel for your stay
August 1, 2015