Rated 4.3 out of 5 by 140
Rated 5.0 out of 5.0 by ASHJAM2 Breakfast
The lady attending the Breakfast area was very attentive to the area, keeping it clean and well stocked of all items presented. The food was not only appetizing in appearance it was well prepared. My compliments to her.
From the Breakfast lady to the Desk Staff all were very professional yet personality appealing as well. Their personal grooming to include the Breakfast Lady as well as the House Keeping lady I met were also very well groomed considering their duties. This gave me the impression that the food was prepared in a very clean enviornment and the rooms were attended to in such a manner that they felt clean and neat as well as looked the same.
Thank you for a nice 2 night stay.
July 26, 2014
Rated 5.0 out of 5.0 by HappyMe123 Fantastic full size pillows
I am so happy to see you using full size pillows again, I hated the little things you had for a few years.
Also enjoyed my breakfast looking out over the pool with the flowers blooming.
This was a very plesant trip.
July 22, 2014
Rated 3.0 out of 5.0 by menchies1 Only if you have to
The guest bathroom needs a lot HELP the lobby has a dirty ice cream freezer in it that is half full along with a chip rack that is older than the hotel. They also have some sort of advertising in there breakfast bar concerning land for sale TACKY at best
July 21, 2014
Rated 5.0 out of 5.0 by Robert0404 Relaxed
Ease of service with attentive and friendly staff. Can honestly say, enjoyed my stay and will book again at HIE. I hope other locations can meet this standard. I cannot say enough good things about the staff.
July 17, 2014
Rated 5.0 out of 5.0 by TomH53 Great Service
I went to the area to meet an old friend that I had not seen in 32 years. I was unable to locate The Villages on my GPS so I called the hotel. I told them I was a late arrival and need help locating the hotel. The lady that answered the phone was very friendly and extremely helpful. She told me how to find it on my GPS.
When I arrived I was greeted with a big smile and fast service. I asked for a late departure and she made a note in the system without complaint.
The front desk staff were always friendly and accommodating. The cleaning staff were the same.
I will be going back to the area soon and will be staying at the Holiday Inn Express.
July 16, 2014
Rated 5.0 out of 5.0 by Wagmanaerials Took stress out of first business trip
My visit was during the first business trip I took for my newly created business, Wagman Aerials. The inherent stress associated with such a trip was certainly minimized by having a relaxing place to decompress during the trip.
The Inn was clean, orderly, and well maintained. The staf was courteous, friendly and knowledgeable about the area.
I feel comfortable recommending this location to anyone.
July 16, 2014
Rated 5.0 out of 5.0 by MISS PAT FRIENDLYNESS AND HELPFUL
WE ARE ELDERLY AND STAYED IN A HANDICAP ROOM, FOR THE FIRST TIME EVER. IT WAS A VERY PLEASANT EXPERIENCE, AS IT HAD MANY GREAT FEATURES, SUCH AS SEAT IN THE WALK-IN SHOWER, ALSO A RAISED TOILET SEAT, WHICH I NEVER KNEW EXISTED....THEY EVEN GAVE ME INFORMATION ON WHERE WE COULD PURCHASE THEM, WHICH I HAVE. THEIR BREKFAST IS JUST GREAAT AND EVERYONE IS VERY PLEASANT AND HELPFUL.
July 15, 2014
Rated 5.0 out of 5.0 by ridiculous6 Attending a funeraL... I had a happy experience here
The staff was amazing...from the phone to in person friendly courteous and very welcoming....the maid service was great and they even left a lovely greeting note
July 14, 2014