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Rated 4.3 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Fantastic full size pillows I am so happy to see you using full size pillows again, I hated the little things you had for a few years. Also enjoyed my breakfast looking out over the pool with the flowers blooming. This was a very plesant trip. July 22, 2014
Rated 3.0 out of 5.0 by Only if you have to The guest bathroom needs a lot HELP the lobby has a dirty ice cream freezer in it that is half full along with a chip rack that is older than the hotel. They also have some sort of advertising in there breakfast bar concerning land for sale TACKY at best July 21, 2014
Rated 5.0 out of 5.0 by Relaxed Ease of service with attentive and friendly staff. Can honestly say, enjoyed my stay and will book again at HIE. I hope other locations can meet this standard. I cannot say enough good things about the staff. July 17, 2014
Rated 5.0 out of 5.0 by Great Service I went to the area to meet an old friend that I had not seen in 32 years. I was unable to locate The Villages on my GPS so I called the hotel. I told them I was a late arrival and need help locating the hotel. The lady that answered the phone was very friendly and extremely helpful. She told me how to find it on my GPS. When I arrived I was greeted with a big smile and fast service. I asked for a late departure and she made a note in the system without complaint. The front desk staff were always friendly and accommodating. The cleaning staff were the same. I will be going back to the area soon and will be staying at the Holiday Inn Express. July 16, 2014
Rated 5.0 out of 5.0 by Took stress out of first business trip My visit was during the first business trip I took for my newly created business, Wagman Aerials. The inherent stress associated with such a trip was certainly minimized by having a relaxing place to decompress during the trip. The Inn was clean, orderly, and well maintained. The staf was courteous, friendly and knowledgeable about the area. I feel comfortable recommending this location to anyone. July 16, 2014
Rated 5.0 out of 5.0 by Attending a funeraL... I had a happy experience here The staff was amazing...from the phone to in person friendly courteous and very welcoming....the maid service was great and they even left a lovely greeting note July 14, 2014
Rated 3.0 out of 5.0 by Room was dated and dark The guest room suffered from low lighting both in the sleeping room and the bathroom. Removing lamp shades didn't help when trying to see to put on makeup and get dressed. Housekeeping failed to come twice to service our room during our 18-day stay and failed to clean the bathroom an additional day. Front desk employees were quick to supply towels when called upon our return to the room at night. Jennifer at the front desk was extremely helpful when extending our reservation from 10 days to 18 at the last minute. July 11, 2014
Rated 5.0 out of 5.0 by Very nice place to stay This is my third visit to this Holiday Inn Express. The GM David is very kind and hospitable. I stayed with family and children and we all enjoyed our stay. Fitness center and pool are small but it worked. July 10, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel! Everything was great, the room, the staff, the breakfast! We will be back!! July 8, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - The Villages Great location for visiting The Villages, wonderful and attentive staff, clean and comfortable accommodations June 26, 2014
Rated 4.0 out of 5.0 by Friendly and convenient Location is great for Spanish Springs, lots of restaurants or fast food in area and shopping venues. Pool was small and could use lounge chairs to make it more comfortable. June 24, 2014
Rated 5.0 out of 5.0 by Great Bed and Pillows The suite was excellent ... just what we had wanted. Check in was a little off simply because there were 16 members in our group, and we had 8 rooms. Even though I made the reservations, some of our group were allowed to check in early because they arrived prior to us. Allowing them to check in early caused problems with the remainder of us in terms of room selection. Because we were all bowling together, we requested that our rooms all be on the same floor. This did not happen. We had a 95 year old bowler that we needed to be in a room near one of the younger bowlers, and it didn't happen that way. I'm sure it was because some of us had been allowed to check in early. When one person makes multiple reservations for a group, it would be best if none of the group were allowed to check in prior to the one who made the reservations, unless prior instructions are given. June 12, 2014
Rated 5.0 out of 5.0 by Wedding Guests We provide 14 rooms for guest at my daughter's wedding, and it went perfectly. Everyone was very pleased with the rooms, the breakfast and the service. The manager, David did an outstanding job keeping everything in line. I highly recommend the Holiday Inn Express. June 11, 2014
Rated 5.0 out of 5.0 by Great place to stay when visiting the Villages I have visited the Villages several times looking for a home. Each time I chose Holiday Inn express as they were value priced, near one of the centers, and easy to get to. Hotel takes pride in its cleanliness and hospitality--no one does it better. Add in a value price and it was and continues to be a winning combination. Room was large and was satisfactory in every aspect. Breakfast was OK but had the same things every day....long about the 5th day began to look for something a wee bit different. Overall, a 5 star experience. June 10, 2014
Rated 5.0 out of 5.0 by Extremely satisfied with all aspects of our stay I slept extremely well and found the room very comfortable and the service excellent. The food for breakfast was abundant and varied to meet anyone's tastes. I loved the automatic pancake maker! The breakfast gave me a great jump start for the day! June 10, 2014
Rated 5.0 out of 5.0 by attentive staff and good service good value for services purchased, convenient location to The Villages proper June 7, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient This was our first time staying in the Villages. We found the Holiday Inn very convenient to the area we were visiting. The accommodations were very good and the free breakfast excellent. The directions were good and the hotel easy to find. We found the rate to be the best in the area. I would recommend this hotel for anyone needing a room in the area. June 2, 2014
Rated 3.0 out of 5.0 by Long Night poor desk service As I stated earlier in this survey service at check in was dismal May 30, 2014
Rated 3.0 out of 5.0 by Good staff, poor hotel We stayed while visiting relatives. It was in generally poor repair and noisy. The staff did what they could, but they need to refit this hotel. The AC fan did not cut off ever. May 30, 2014
Rated 5.0 out of 5.0 by One of my favorite hotels ever! The location and service of this hotel is beyond fantastic. I would recommend it to everyone. May 12, 2014
Rated 1.0 out of 5.0 by Noisey and No Follow-Through There was an incredible noise that kept me awake throughout the night. It was predominately during the day and you never knew when it would kick in unexpectedly during the night. The manager indicated he knew what the the cause was, a water hammer in the coffee machine feed line. He stated that a credit would be applied to my bill and this never happened. Finally, both my and my mother's credit cards were billed (she used hers to secure the reservation). In all I was not satisfied with the stay May 11, 2014
Rated 5.0 out of 5.0 by Excellent accommodations and very friendly staff My sister and I stayed at this Holiday Inn Express for 4 nights and 4 days. We enjoyed it very much. The front desk was always extremely friendly and helpful, the rooms were always cleaned in a timely fashion and the breakfasts were available for a longer period than most hotels. Price was right. We definitely recommend this hotel! May 5, 2014
Rated 5.0 out of 5.0 by Hospitality Hospitality of staff was excellent!!! Would have liked a night light in room. April 27, 2014
Rated 5.0 out of 5.0 by Third Visit...Still Great :))) We stayed 3 nights this visit and everything was wonderful. We always stay here on our visits to The Villages. This time our brother decided to visit for 1 of those nights and we were able to get a rollaway bed brought in for only $10 extra. The breakfasts were yummy lots of choices: eggs, pancakes, sausages, bacon, toast, bagels, sweet rolls, yogurt, cereals, fruits, coffees, teas, juices. The breakfast area had the TV on to watch the news and the newspapers were there for us. Also in the lobby all day and evening was coffee, tea, and lemonade for the taking. You could if you wanted purchase ice creams and items in the vending machines. The staff was very nice and helpful. The use of the computer in the lobby was handy and easy. There is WiFi, they give you the code when you check-in. We were very happy and will stay here again. April 24, 2014
Rated 5.0 out of 5.0 by Pet friendly & clean Stayed for one night with our dog. Clean and very comfortable. Staff was helpful. Restaurants close and pizza delivery available. Breakfast was great! Eggs, sausage, cereal, muffins, pancakes, biscuits, fruit , yogurt, something for everyone. Had a king size bed and pull out couch for our family of four. Room was clean, had a mini frig, microwave, and coffee maker. Recommend for families as well as single travelers. April 20, 2014
Rated 5.0 out of 5.0 by Our first choice. We love to vacation in the Villages. This hotel is always the only place we stay. We have stayed at least 20 nights in the last few years. It is clean, close and convenient. We rent golf Carts and ride all around the Villages. The hotel has a good hot breakfast. We really liked the new pancake maker. The bed was very comfortable and the price was reasonable. We will stay again later this year. April 13, 2014
Rated 5.0 out of 5.0 by Highly Recommend - great hotel - great location We love staying at this Holiday Inn when we visit The Villages - it is in a great location, they have great rooms and a nice morning breakfast. We highly recommend you choose this Holiday Inn when visiting the area! April 10, 2014
Rated 5.0 out of 5.0 by Friendliest staff and great service We toured Florida and stayed in the Villages for four days. The staff and especially the manager was awesome. I've never stayed at a motel where the manager made our stay so nice and friendly. I would definitely stay at this motel again. Awesome! Awesome!! April 9, 2014
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