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Rated 4.3 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Customer Service As a manager for a customer service group for the east coast I found the entire staff during our stay excellent. May 21, 2015
Rated 5.0 out of 5.0 by Attentive Staff, Comfortable bed and pillows We arrived late in the evening, tired from a long day and drive. The clerk at the front desk was professional and genuine. We checked in quickly, and found our room easily,. We welcomed a comfortable clean room with fresh pillows. We arose very early the next morning to head for the horse show grounds. Much to our surprise, breakfast was ready earlier than expected. We enjoyed a hot healthy breakfast and felt ready for the day. Thank you for providing us with good service and a restful experience! May 20, 2015
Rated 5.0 out of 5.0 by Awesome Service I love, love, LOVE the Holiday Inn. Its fantastic that no matter where I go - Memphis, Charleston, Florida and whether its a regular Holiday Inn or a Holiday Inn Express the standards are always the same. Excellent rooms, excellent service, excellent staff! May 20, 2015
Rated 5.0 out of 5.0 by Pet Friendly Hotel It's clean..good breakfast...but most importantly it's pet friendly. The lady working on night shift actually walked my dog for me! I knew I was going out for a while and just asked the front desk for a favor! THAT WAS SOOOO NICE! Of course I left her a nice tip for that ;) If I HAD to come up with some improvements for the Hotel management it would be....replace old shower heads....and...for the breakfast bar...use real egg products. Other than that I'll see them again in November! This place is walking distance from the square so if you like to drink a bit (or a lot) this is the place to book! May 20, 2015
Rated 5.0 out of 5.0 by great service in all areas from the time we checked in until we left, we felt that everyone employed there did their best to see that we were comfortable and had everything we needed. The people at the front desk, the ladies in the breakfast area, and the housekeepers all seemed to be most interested in making sure our stay was wonderful-and it was! May 16, 2015
Rated 5.0 out of 5.0 by lots of parking for my trailer Great staff, wonderful breakfast, close to everything and reasonably priced. May 15, 2015
Rated 2.0 out of 5.0 by NOT VERY CLEAN The staff was very friendly and accommodating. The room had a stale, musty odor and the carpets are not clean. One of the towels did not appear to be clean. We checked out early. May 14, 2015
Rated 5.0 out of 5.0 by Old fashioned Temp control Everything was excellent except the Thermostat was an old type turn to adjust. May 5, 2015
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