Rated 4.1 out of 5 by 82
Rated 5.0 out of 5.0 by Cgoeppn Great property
Great property and friendly staff. Very quiet and relaxing.
May 15, 2013
Rated 4.0 out of 5.0 by EllaN Good breakfast included in the room rate and enough tables for everyone to be seated. Great location if visiting someone in The Villages.
The mattress could have been softer and the air conditioner quieter. Why was there a dehumidifier in the room which was noisy and blocked easy access to the bathroom? The toilet could have used a toilet seat.
May 13, 2013
Rated 5.0 out of 5.0 by slickwillie Great overall experience
From arrival to my late checkout, everthing was better than I could have hoped for....front desk was super, priority club membership fast tracked my registration, breakfast was hot and
tasty & had everthing that I could have wanted. The property
looked as though it had recently had renovations since all the
common areas including the room was clean and updated, (no
worn furniture or carpets or dingy bath appliances...a big plus)
Will certainly return here next time we visit the area.
May 11, 2013
Rated 4.0 out of 5.0 by Nonikname1 Comfortable room and professional service
We need to stay for a few days as we were having construction done at our house and need our dogs needed taken care of . The hotel was clean and the room quiet. Everyone slept well. The front desk was very helpful. P by allowing us to come in a little earliers. My only suggestion would be to have a trash can in the back so when we pick up after the dog we can dispose of it not bringing it to the room. We recommend this hotel in the Villages.
May 8, 2013
Rated 5.0 out of 5.0 by MAVD enjoyed our stay
We spent 6 nights and enjoyed our stay. It was within walking distance of the town square.
April 26, 2013
Rated 5.0 out of 5.0 by mikeatontarioca Very helpful front desk people
Front desk very helpful. Helped me find places and even helped watch for the tow truck to come as my car would not start
April 11, 2013
Rated 5.0 out of 5.0 by Jwrpitapup Great place to stay while at the Villages.
You can walk to Spanish Springs and not too hard to get to Sumpter. The Villages is getting pretty well built up. Traffic can be a problem during Spring Break. Need reservations for dinner.
Motel is really nice but time to refurbish.
April 8, 2013
Rated 5.0 out of 5.0 by Fry12 Very nice accomodations
My wife and I stayed just one night. We would have stayed more, but we had to get back home. Our stay was very nice and relaxing. The breakfast was just what we needed. I do recommend this motel for anyone.
April 8, 2013
Rated 4.0 out of 5.0 by traveltired22 Excellent Stay for the Cost
An excellent stay for a surprisingly reasonable cost during our recent "In Season" travels throughout Florida.
April 6, 2013
Rated 5.0 out of 5.0 by athensZee107 Excellent property.
Reservation & check-in process worked smoothly, Mgmt seemed to be glad we were there..
Driver's car was equipped with a Garmon GPS device and he trusted it explicitly. Garmon could not find property even when the address wa keyed in.
March 29, 2013
Rated 5.0 out of 5.0 by boopster What hotel
our stay with you was very pleasant. Our car battery died during our stay, and the manager used his own car to give us a jump. I didn't get his name, but what service! Thank you so much. Were planning a visit next year and will be staying with you again.
March 26, 2013
Rated 5.0 out of 5.0 by Papa60 Great Staff and location
The manager, Dave and his staff were very friendly and helpful.
We will be going back next year.
The only issue was that the room to room insulation was not real good. i.e. you could hear the people next door.
March 23, 2013
Rated 5.0 out of 5.0 by Ciam439 Well Taken Care of
The staff was very courteous and helpful. The location was convenient to my travel plans.
March 21, 2013
Rated 2.0 out of 5.0 by tacohead Great location
Great location. Close to everything The Villages has to offer. Clean rooms but the beds need to be updated
March 19, 2013
Rated 2.0 out of 5.0 by Ladycj Need better customer service
Originally tried to check in at 1:30 pm and room was not ready. No problem, went and had lunch. Came back at 3:20 - Check in time is 3pm and the room was not ready. The room was not ready until 4 pm. The front desk person seemed annoyed when we came back, and didn't seem to care. Don't you think that if we tried to check in early, they might have had the room cleaned by 3 pm. Both chairs in the room were broken one got fixed. I am a platinum member and was not recognized as such. Had to ask 2 times to have the AC looked at.
I will say that when we asked to extend our stay an extra day the gentleman at the front desk was able to get it done, even though it was peak season.
I am planning another trip and am really uneasy about staying at this holiday inn.
March 12, 2013
Rated 5.0 out of 5.0 by Suzerae Front desk staff and manager were great
Spent 2 or 3 days a week for 4 months...working nights....they were great working with me so I could sleep during the day. Thanks for all you did!!!!
March 11, 2013
Rated 5.0 out of 5.0 by JS13 Convenient location and comfortable beds
Our beds were comfortable and the room was very clean. Good breakfast and a good location, near restaurants and the Village Square.
Our only complaint was there was no recognition of Priority members and no USA Today available, only the Village paper.
March 7, 2013
Rated 4.0 out of 5.0 by 4n6GUY Holiday Inn Express - The Villages
Standard hotel stuff; good room, good bed, clean.
Hotel gym was rather weak. 1 treadmill, 1 bike, and 1 elliptical. No weights.
Hot tub had a little funky smell (maybe it's just Florida). Above-ground type. . . eh.
March 5, 2013
Rated 5.0 out of 5.0 by Helena26 Rosie
Went above and beyond to honor my request to make sure the room was free of any allergens (highly allergic to scents of any kind). Comfortable bed, friendly staff and recognition of priority club members. Newly remodeled room and very quiet. Didn't eat breakfast there do to meeting relatives at another location. Definitely would stay there again.
February 24, 2013
Rated 2.0 out of 5.0 by Linda65049 Manager has poor people skills
My husband has been a priorty club member for twenty years and this the FIRST Holiday Inn NOT recogzize his extensive travel and use of Holiday Inn over his extended military career and provide a "government rate" As a result, this facility was on the very HIGH end for nightly rates for us. the Manager of the facility was too busy on the phone to converse with us about the requested rate and put a staff person in the position of refusing to recognize a reduced rate. We also belong to Marriot's Club which has a beautiful facility just down the street--guess were dollars will be spent next visit? Wish we would have seen it first!
February 21, 2013
Rated 4.0 out of 5.0 by Keeplock Friendly staff
I chose this hotel because it was close to a lot of things. It was very clean and I was able to walk to most places. The front desk manager went out of his way to recommend restaurants for both of us to enjoy. I would use this hotel again if I were in the area.
February 19, 2013
Rated 5.0 out of 5.0 by JAK1940 Our Florida Vacation
My wife and I stayed at this Holiday Inn Express during the beginning of Feburary 2013. In additon to being a great value it was located very near to where our friends had their RV parked so it was convenient to our stay. The beds were comfortable and the breakfast buffet provided a wide variety of offerings to satisfy our needs. The staff was very helpful in making our stay a wonderful experience.
February 17, 2013
Rated 1.0 out of 5.0 by Meggie horrible-past experiences had been wonderful
Arrived at 2 am, too tired to "fight". Our room was not the handicapped accesible shower room I had requested on the phone after making my original reservation online. Our bed was horrrible with my husband and I rolling into the middle all night. I got maybe 2 hours sleep, dozing while gripping the side of the bed with my face about 6 inches from the clock. That's how I knew I had so little sleep, Breakfast was gross with dried eggs, no fruit and nasty looking gravy for the biscuits and gravy. A phone call to one of the managers later in the week got sympathy but no call back and no response. The fact that the room rate was almost double what we usually have paid did not help.
February 16, 2013
Rated 5.0 out of 5.0 by Duke2 Nice large room and a comfortable bed.
When we arrived the girl at the desk was very friendly and had all the necessary papers to sign ready. The entire staff was friendly and efficient. The ladies that cleaned the rooms were very friendly and did a good job. Overall experience was wonderful. Would recommend this motel to everyone.
February 7, 2013
Rated 1.0 out of 5.0 by SteveGV Room for improvement
When I checked in their was no incentive for Gold members!
When I went to my room there were two maids in the room cleaning it!
When I went to the room late in the evening my room key did not work!
Bugs were in room!
February 3, 2013
Rated 5.0 out of 5.0 by CRD50 Superb Staff
We stayed at Holiday Inn Express at The Villages in January 2013. Everything was well taken care of including a comfortable room, dining room, pool, and lobby area. The most impressive aspect was the friendly staff. All staff members demonstrated great service, and the housekeeping staff were especially friendly and helpful.
February 3, 2013
Rated 5.0 out of 5.0 by Merril Comfort
Very comfortable, clean, and convenient . Good hot breakfast. Would stay here again.
January 24, 2013
Rated 5.0 out of 5.0 by dave1010 Great service
The hotel manager was very knowledgable about the area and provided some great recommendations to improve our stay.
January 23, 2013
Rated 5.0 out of 5.0 by kruise Close to eveything..pet friendly!
Enjoyed this stay very much..Friendly staff and close to the villages.
January 22, 2013
Rated 5.0 out of 5.0 by HOTROD The Villages
Great location , 5 minutes from every thing . Nice and quiet , I was able to get some good sleep in .
January 18, 2013