Rated 4.3 out of 5 by 152
Rated 5.0 out of 5.0 by frankhw great service
I have stayed at this motel a number of times, and each time is a most pleasant experience. I have also found the people who take care of the rooms are some of the best. My only regret is that I have to make the trip back home.
December 30, 2013
Rated 5.0 out of 5.0 by cek112 cek112
great location, great value. enjoyed visit to the villages. going to relocate.
December 11, 2013
Rated 5.0 out of 5.0 by GuyOnBusiness Nice place...
A very nice hotel and area. I would recommend to everyone.
November 25, 2013
Rated 5.0 out of 5.0 by MikeBeth Nice property, comfy beds
I've been to several Holiday Inn and Holiday Inn Express properties, and this is one of the better ones. The rooms were clean, the halls stayed quiet, and it was easy to get in and out. Breakfast was better than average. We will definitely stay there again next time we are in the Villages.
November 22, 2013
Rated 5.0 out of 5.0 by suzieQ57 Exceptionally clean
Stayed here for weekend while checking out The Villages. Staff was helpful and very accommodating. Rooms were clean and
bed and pillows were very comfy. Hubby & I only had coffee in the mornings, but I will say they had a nice enough selection of breakfast items to choose from.
November 20, 2013
Rated 5.0 out of 5.0 by GuyOnBusiness Very Nice Stay
Everything was very nice. Thank you for everything.
Was able to rent a golf cart just down the road and went to the square for entertainment.
November 18, 2013
Rated 5.0 out of 5.0 by ssvchr33 Great location--Great customer service
My husband and I stayed at this location on our way to Southern Florida. We love this hotel and stop frequently on our way. We can always count on great service and a clean and comfortable room. The employees at the desk are always friendly and helpful. We can walk to the Spanish Springs square in the Villages, enjoy the entertainment, and head out the next morning.
November 17, 2013
Rated 5.0 out of 5.0 by GoBuckeyes Great Hotel, Location, & Service!
This was one of the best hotel stays we've had in a very long time.
Everyone was friendly, rooms were spotless, and the location is Amazing!
Definitely coming back to stay at this hotel.
November 11, 2013
Rated 5.0 out of 5.0 Great Experience
We sold our home in The Villages and intend to rent there in the winter. Before leaving, we stayed three nights in the Holiday Inn near Chili's Restaurant and had a wonderful experience. The manager, Dave, and his staff went out of their way to make our visit a memorable one. When we return in February, the Holiday Inn is at the top of our list of places to stay.
November 8, 2013
Rated 5.0 out of 5.0 by Ajoyg4 Swift checking, great experience
We were in The Villages for a meeting. Our host at checking was congenial, helpful, and efficient. The room was large, clean and comfortable. Checking out was great, swift and efficient. A great experience over all.
October 29, 2013
Rated 4.0 out of 5.0 by upupandaway Great Staff
The front desk staff of this facility go above and beyond to assist guests with their requests and needs. The rooms are quiet and the quality for the dollar is great.
October 23, 2013
Rated 5.0 out of 5.0 by Jackie1908 Great Stay, Great Location, Great Service
My parents live in Harbor Hills and my husband and I stay there when visiting. Very clean hotel, great customer service, free breakfast, parking and internet. King room is spacious and comfortable. Location is perfect. Near restaurants and shops.
October 23, 2013
Rated 4.0 out of 5.0 by Nygeno59 What's that smell?
Room had a constant musty odor. Alarm clock from the 1980's. Chair / desk mismatched: chair too low for desk which made for very uncomfortable computer work. Tub drains so slow that there was several inches of water by the end of my shower. I've definitely stayed at better HI's.
October 22, 2013
Rated 4.0 out of 5.0 by bunn had ants in drawers, sheets not changed everyday
manager was very helpful, maid on our floor not very complete in her cleaning
October 11, 2013
Rated 1.0 out of 5.0 by Visitor21 HIG the villages 9-2013
Unfortunately this was the worst HI express I have ever stayed in. The room and facility is somewhat run down. The room had an odd odder, the air conditioning was manual which meant it was always on --no thermostat. We had to leave the room we stayed in due to a dirty bed cover and the King size bed that had a bad spring. When we were moved to another room the sink did not drain correctly, the first towel we used was torn and the shower was extremely hard to operate. We have stayed in other HI facilities and were always pleased but this location needs attention.
October 1, 2013
Rated 5.0 out of 5.0 by sronce1988 Good for travelers who want peace & quiet
It was nice to stay here where the atmosphere was quiet and there were no guests who were excessively loud. I travel nearly every day of the week for my job and need a place to stay where I can have peace and quiet after a long day of work. The Villages gave me just that.
September 30, 2013
Rated 1.0 out of 5.0 by Sleuth Smelly Room
Had a dehumidifier running in the room when we arrived, at one point while we were out it shut off causing the room to have a bad odor upon our return.
The scrambled eggs were over-cooked.
September 25, 2013
Rated 5.0 out of 5.0 by sarjoe Great Service
I love this Hotel, always stay here when in the Villages, a few things I want to mention, the pillows were not as good as they use to be, very lumpy. The pool furniture was in very bad shape rusty and needed some repair. The air conditioner in our room seemed old and not running at its best.
September 5, 2013
Rated 4.0 out of 5.0 by VDiaz904 Good Value, Clean and Comforatable
This hotel is a great value, The check in was efficient, my room choice was available. The room was comfortable, my husband unfortunately caught a cold and spent lots of time in the room but was able to rest very well, The room was quiet, no noise from the street at all. The breakfast was also good, plenty of choices for your morning meal. Would definitely stay here and recommend to family and friends.
August 30, 2013
Rated 5.0 out of 5.0 by mcarno53 Best Hotel for overall experience.
We absolutely loved this hotel and will recommend it to everyone, friends & family alike. Everything about it met our expectations and went beyond. The staff is so friendly and go out of their way to accomodate you. The pool area is lush and has many chairs, the free breakfast is so extensive, your stay practically pays for itself! It is in a perfect spot, right off highway 441 and close to everything. The market square is a short walk away behind the hotel where there are restaurants, bars, shops, movie theaters and free entertainment every night. We came to Florida to visit a grieving relative and ended up with an unexpected wonderful vacation. We love you Holiday Inn Express Hotel & Suites!
August 28, 2013
Rated 1.0 out of 5.0 by Luiso228 Bathroom floor may was durty
The fruit at breakfast was awful, bananas were rotten.
August 26, 2013
Rated 4.0 out of 5.0 by williamo Dogs
Since our last stay you have a new pet friendly policy.
That is probably great for some people but I am not confortable around dogs and am afraid of them. Sorry.
You could at least let them stay in one special area, possibly all on the first floor? We were on the second floor and across the hall was a guest with a dog. This means I have to get on the elvator sometimes with a dog. I am nervous that possibly a dog stayed in our room previously and I am also allergic.
It would be nice to have hotels recognize that not everyone is an animal lover and also have to go outside with people sitting and walking their dogs.
We love coming to the Villages but don't know if we will come there anymore because of the new pet policy.
It's becoming another Key West.
August 21, 2013
Rated 4.0 out of 5.0 by TomCruise25 Clean room and nice TV
I had a great experience at The Holiday Inn Express in The Villages, FL. The room was clean, spacious, and quiet! David greeted us with a smile as we came in and asked if there was anything else he could do to make our stay better! If your looking for a nice affordable place to stay, look no further! Thanks for a the good nights rest!
August 16, 2013
Rated 5.0 out of 5.0 by Fefet Great Service and Excellent Front Desk Staff
My family enjoyed our stay. Your staff make the effort to giveus satisfaction. I will come again any time I am in Central Florida.
August 3, 2013
Rated 4.0 out of 5.0 by Hereagain regular customer
Overall good hotel.
Maybe time to upp date the air conditioners in some room.
July 29, 2013
Rated 4.0 out of 5.0 by snowNC Beautiful Area but hotel fau pas
We loved the area of this Holiday Inn. We were able to stroll outside and down into the "town area". The only complaint was that once we checked in and went to our room we found that we were walking into a gentleman's hotel room!! We were quite embarssed as was he!! Went back down and got another room. The lady said her records showed the room was unoccupied. My husband felt really bady for walking in on the man! (I suppose it could have been worse) I do feel there should have been some compensation & apology even if small.
July 22, 2013
Rated 2.0 out of 5.0 Hotel needs updated
I spent seven nights in The Villages for work. I asked to have my room changed twice during my stay because of the terrible musty, mildew smell. The last room I was given was at least tolerable.
The outdoor pool was filthy with trash and cigarette butts on and near the tables and chairs.
This hotel gets lots of outside foot traffic due to "timeshare" type sales pitches going on in the conference room constantly.
I won't stay here again, Unless serious upgrades are made to this property.
July 16, 2013
Rated 4.0 out of 5.0 by Smith0069 Florida Trip 2013
Our stay started out with our room not being ready at 3:30 PM - even though check in was at 3PM. Room was O.K. - Floor tiles in the bathroom were loose and falling apart and there was a dehumidifier in our room that ran all night. The staff did not even empty it correctly the next morning and our carpet was all wet when we came back (our stay was for 2 nights). This hotel was located in a very upscale retirement community and the staff was very apologetic for any problems. For the price we paid it was sufficient enough for us to just have a bed, shower, and quick breakfast in the morning. If a few problems were resolved, we would stay there again in the future.
July 15, 2013
Rated 5.0 out of 5.0 by AuntieAnn Comfortable beds and great breakfast
Although we were staying in the area for a sad occasion, the HIE made the stay a wonderful experience. I would not hesitate to stay there again, if in the area. Staff was very helpful, and I used the exercise facility early in the morning.
July 12, 2013
Rated 3.0 out of 5.0 by PJK2 Staff very friendly; but property is old and not the cleanest.
Room 315 has issues - bathroom door wouldn't close and the door to the room would not close automatically as hotel room doors are required to do...when leaving the room had to pull hard to make sure door closed. Came back one evening and the door was open.....
Room 321& 315 were not as clean as feel they should be.
We were to have 2 rooms next to each other & I had called a couple weeks before arriving to confirm that...was told by hotel clerk "absolutely; when a person books 2 rooms we always give them 2 rooms side by side"... we didn't check in until after 2:30pm, and did not receive 2 rooms together...instead received rooms down the hall from each other. Was told some people stayed over & that was the best they could give us...also told I should have called directly to the hotel to make my reservation. I had made the reservation online through my priority club membership directly with the hotel... so much for priority club perks....disappointing that they didn't keep 2 rooms together available for us!!
I must say the staff is very friendly though and wants to be helpful. They also provided us a rate discount since we were visiting family in The Villages.
July 6, 2013