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Rated 4.0 out of 5 by 51 reviewers.
Rated 4.0 out of 5.0 by Business trip The hotel is standard for a holiday inn express. The complementary internet service in my room was very poor. June 9, 2014
Rated 5.0 out of 5.0 by Great room at great price This is an excellent property with a great value. There is not much to choose for breakfast, but for the price and knowing it is a limited service property, it was an excellent breakfast. Has a pancake machine and bagels. June 5, 2014
Rated 5.0 out of 5.0 by Very Nice This hotel is very easy to get to. Staff are very nice and helpfull.. Rooms are very nice.. Will stay again when I am in town June 1, 2014
Rated 5.0 out of 5.0 by Emergency check out Checked in @ 19:20 on 12th May 2014... Then received an emergency message to come home! Did not use room as had to leave due to an emergency at home, clerk checked the room which was not used and said that there would be no charge... I left and drove back home getting there at 01:30 13 May! This was not a no show situation! Now I see that I was charged and would like credit issued due to the circumstances... Thank you for your help in this unusual matter... Therefore I did not expect to get billed when the desk clerk said that it was taken care of as I left the hotel @ 20:00 May 12 2014... Thank you for you help and assistance... Kator May 23, 2014
Rated 3.0 out of 5.0 by Hard Bed I have stayed at this property twice this year. Each time I have found the king size bed to be unbearably hard. Other than the bed, the hotel is comfortable and located near restaurants. I would stay here again but I will bring a mattress topper. My rewards status was acknowledged upon check-in and I was upgraded without asking. The staff was friendly. April 21, 2014
Rated 5.0 out of 5.0 by friendly staff and clean rooms! Would definitely recommend and will stay there again! Can't believe the hotel is 10 years old--spotless! Staff were helpful and friendly :) It is conveniently location, just a little tricky to get to--no signage from the road for where to turn. April 5, 2014
Rated 5.0 out of 5.0 by Good Stay Nice stay, Clean Rooms, Great service. Good Restaurants near by. Fitness Room just ok, outdated/out of service equipment etc. March 30, 2014
Rated 4.0 out of 5.0 by breakfast We came down to breakfast with 30 minutes remaining. the selection of remaining hot items was poor. The coffee was not hot, the milk in cartons and yogart were in a tray with melted "ice" water Next to the refridgerator - both were warm. Very disappointed with the breakfast at this HIEx. We had just stayed in HIEx in Pigeon Forge for 2 nights (acutally always stay at HIEx) and the breakfast quality was superior up there. This will not keep us from staying at HIEx, but maybe not this one. We travel back and forth from West Fla to N Georgia/Tenn several times a year, often on Hiway 19, but usually stay in Valdosta. March 25, 2014
Rated 4.0 out of 5.0 by A few small disappointments Our stays at Holiday In Expresses have been escellent. However, at this particular one there were a few small disappointments. The toilet seat was broken at the hinges. There were no tissues in the the dispenser. There was only one chair in the room which was booked by two people - a desk chair would have been nice. It is a fairly new Inn but the signage to get in to the motel was poor - we could see it could not figure out right away how to get to the front door! Other than these minor issues, we had a good experience. The hostess at breakfast was very friendly and attentive. February 20, 2014
Rated 4.0 out of 5.0 by Good experience We appreciated the upgrade provided to us through Priority Club Membership. A highlight of the visit was Helen from Housekeeping. She provided exceptional service when my wife was unable to access something due to a foot injury. Helen has a positive attitude and her smile made a guest feel welcome at this establishment. A downside was that the breakfast attendant was not focused on her duties. She was chatty, but sat during most of the breakfast. Imagine our surprise when we saw a tip jar near the buffet. This was a first for us & was unseemly for this Holiday Inn Express. February 9, 2014
Rated 4.0 out of 5.0 by Very Nice Room and Rate Everything was very nice except for the person at the front desk when we checked in....others at the front desk during the evening and check out in the morning were great. We did not have an opportunity to try breakfast. January 25, 2014
Rated 5.0 out of 5.0 by Very Inexpensive For What It Is Clean, comfortable room, easy access to points in beautiful Thomasville (restaurants, etc.). GREAT! January 3, 2014
Rated 4.0 out of 5.0 by C,C,C. Clean, comfortable, convenient accommodations. Review critique criteria should be changed. December 26, 2013
Rated 4.0 out of 5.0 by Ok Stay Breakfast was Great, bed Needs updated Room service forgot the clean the remainder of the room. Removed the used towels and that was all? The bed in the Hotel is not comparable to the majority of the Holiday Inn's, very hard mattress. not any other IHG choices in town so you have to deal with it. Overall an OK stay. December 22, 2013
Rated 4.0 out of 5.0 by Good Hotel - We enjoyed our stay at the Thomasville Holiday Inn Express. The only real negative was the exercise equipment. Only one of the treadmills worked and the elliptical was broken too. Very convenient to several good restaurants. October 20, 2013
Rated 5.0 out of 5.0 by One of my favorite hotels to stay at!!! I travel a lot for business. I average about 100 nights a year in hotels. This is one of my favorite places to stay. I am always treated superbly and the rooms are wonderful. I definitely recommend this hotel to anyone in the Thomasville area! October 19, 2013
Rated 2.0 out of 5.0 by Room not up to par Service from front desk and expecially breakfast excellent, but room not a clean as should be. Toliet not cleaned well from previous guest. carpet seemed lack luster (although hotel is fairly new). Room hot. Air conditioner didn't seem to go below about 75. September 21, 2013
Rated 5.0 out of 5.0 by Clean Hotel, Friendly Front Desk Up-to-date hotel, easy access and friendly front desk lady. Complimentary water and snacks are a plus! Clean and large room. September 2, 2013
Rated 5.0 out of 5.0 by Excellent choice My stay was an great experience , the very comfortable king bed and a wonderful breakfast to get my day started. I only could stay two days wish I could of stayed longer. The staff was awesome from checking in to checking out. Love it. August 26, 2013
Rated 5.0 out of 5.0 by Friendly Staff and Comfortable Accommodations Once again, Holiday Inn Express exceeds expectations. Thank you. August 23, 2013
Rated 4.0 out of 5.0 by Great Staff This hotel has excellent staff. They are friendly & always accommodating. August 4, 2013
Rated 1.0 out of 5.0 by Smells There were several problems with breakfast. I got bit by spiders. Someone was smoking a cig. in the room next to me but I could smell it in my room. Someone kept calling my room phone at 4 in the morning. They would not answer me when I asked who was calling. I did not set up a wake up call and they wouldn't stop for a good ten minutes. July 30, 2013
Rated 3.0 out of 5.0 by construction i wish i would have know the pool area was under construction when booking. my job can be very physical at times and relaxing in the pool is a must. had i know it was not available imay have made another hotel choice. June 18, 2013
Rated 5.0 out of 5.0 by Great Experience After being on the road for over 12 hours, we were looking for a good place to stop. After seeing the Billboard for the Holiday Inn Express, we were thrilled since that is one of our favorite places to stay. When we arrived, we received a very nice room, quiet, and restaurants within walking distance. After a good night's rest we continued our journey. This was a very nice hotel and would recommend it to anyone traveling. June 2, 2013
Rated 4.0 out of 5.0 by RE GRADUATION Family of 6 over from UK for Grandsons Graduation - Stayed for 4 days and extra day a week later - Builders were in on both occasions so no pool and no seating areas in reception but still charging full rates - Wi-Fi out on both visits - Even with these faults HIE remains the best value in town May 17, 2013
Rated 5.0 out of 5.0 by The best Hotel to stay in! Sure you have lots of choices of hotels in Thomasville, but the only one I ever stay in is Holiday Inn Express! They make you feel welcome! The staff treats you like family!! The rooms are comfortable. The only thing I can say I do not like is where elevator is located. Other than that it is Perfect with a staff that makes you feel very welcome! Thank You Thomasville Holiday Inn for making me feel at home! May 5, 2013
Rated 5.0 out of 5.0 by Nice and clean Had a very enjoyable time and would recommend to our friends May 4, 2013
Rated 3.0 out of 5.0 by Motel was OK The motel was fine but I was not happy with the way they charged for the extra day we asked for. The manager blamed it on the internet site but I wish it had been corrected as we rather liked the motel.. May 4, 2013
Rated 4.0 out of 5.0 by Room was great, but... I was glad to see a Holiday Inn in Thomasville once again. I had a great room and it was very comfortable. The only problem was the Front Desk person was not very friendly the day I was there. I know these things happen and the person may have had an off day, but it really makes a long day better to have a friendly person helping you. Hopefully things will be better next time. April 16, 2013
Rated 4.0 out of 5.0 by Pool Under construction Upon reservation, were not informed of renovations to pool area. April 7, 2013
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