Rated 4.3 out of 5 by 129
Rated 4.0 out of 5.0 by alstxi nice place, good location
This is perfectly set between Richmond and Fredericksburg.
April 16, 2015
Rated 1.0 out of 5.0 by KOA Jerry Dirty and Out-Dated
First room was very dirty. Dirt and dust in all room corners. Fluid stains on wall behind night stand next to bed. Pillow cases had dirt spots. Sheets on bed was from the 1960's and didn't look like they were changed.
Called front desk and the clerk came right up and help us move to room next door. (Desk Clerk was very supportive and helpful)
The second room was much larger and looked cleaner. But, the sheets on bed were way out-dated and worn. The bed was very hard. When laying in bed I noticed a spider web with dust above bed in corner.
Didn't sleep very good with bed being so uncomfortable and thinking about spiders being in the room. Had to leave before midnight!
This hotel needs major cleaning and up-grading of beds. Sheets and pillow cases need to be up dated also.
The plus side of this hotel is that it's very easy to get to off I-95.
I would consider staying here if management would bring this suppose to be Holiday Inn Express up to the standards of other Holiday Inn Express Hotels that are at superior standards!
I always read the reviews before I stay at a hotel but the reviews I read about this hotel was very misleading.
I do hope the manager of this hotel will see that the above problems are corrected. I feel that all Holiday Inn Express Hotels should maintain a High Standard!
April 15, 2015
Rated 4.0 out of 5.0 by Bzeltravel Convenient to I 95
Pet friendly...convenient to I 95 . Bed was comfortable. Good shower pressure. Clean. TV reception was a little fuzzy.
Front desk was helpful with food delivery menus.
Room was quiet despite proximity to the highway..
April 8, 2015
Rated 5.0 out of 5.0 by norman68 very clean
we had a pleasant stop on our way home the staff we very pleasant and helpfull
April 1, 2015
Rated 5.0 out of 5.0 by Noness thanks
Great job! The entire staff was great and I'm a loyal IHG member!
March 24, 2015
Rated 5.0 out of 5.0 by Lynn4816 Great customer service
Upon arriving at the hotel and inquiring about a room a staff member was extremely helpful and informed me that I could obtain a coupon for my stay from a local store. I obtained the coupon which I redeemed at check-in. All of the staff was extremely nice and considerate. The room was clean and nicely decorated.
March 20, 2015
Rated 5.0 out of 5.0 by emmarie nice place
clean, quiet, good breakfast,and everyone was friendly.
March 18, 2015
Rated 4.0 out of 5.0 by Steph415 room cleanliness
The cleaning service could have paid more attention to little details. The cap for one of the toilet seat screws was missing. There was an old soap stuck to the shower curtain and the desk chair was ripped.
March 13, 2015