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Rated 4.2 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by Enjoyed my stay I stayed at a Holiday Inn at the Beach and this hotel was half the price with twice the amenities! The staff was very attentive and truely made my stay enjoyable. I didnt expect the breakfast to have so many options! We will definitely use this Holiday Inn as a stop when we are driving through! July 28, 2014
Rated 5.0 out of 5.0 by Great Service Helpful and attentive staff who did what was necessary to assist with customers need. July 17, 2014
Rated 2.0 out of 5.0 by One of the worst Holiday Inn Expresses we have been to My husband and I always stay at Holiday Inn Express when we travel, and we have been to several around the country. This location is one of the worst, and we will never come here again. The front staff was extremely rude, and the bathroom fixtures (towel rack, shower curtain rod, etc) were falling off the walls. The breakfast was the norm for HIE and wasn't bad. The price was probably the lowest we have seen for HIE, and it is obvious why. If you need a cheap place to crash, then go here. If you want to go somewhere the staff will be respectful to you and the room isn't falling apart, go somewhere else. July 10, 2014
Rated 5.0 out of 5.0 by great experience We had left Washington and was on the way to Richmond. We chose to stop here and the experience was very relaxing. July 8, 2014
Rated 4.0 out of 5.0 by just a place for a room for overnight This was a place to sleep for two nights that was just OK overall and had good value relative to the area. June 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, affordable! I've used this hotel twice when traveling to DC. The room was comfortable, quiet, good internet access and the breakfast has a lot of variety and good quality food. The price is very reasonable and the staff was very friendly. I'd recommend it to anyone who needs a reliable place to crash on their way to DC. June 23, 2014
Rated 5.0 out of 5.0 by great place to spend the weekend Great place to spend the weekend, was able to do some sightseeing and visit friends ... And knowing that i have a clean quiet room to returned to at the end of the day is priceless Thank you for your hositality June 23, 2014
Rated 2.0 out of 5.0 by Find Somewhere Else to Stay Poor customer service. Poor food choices. Fitness center machines don't work. June 22, 2014
Rated 5.0 out of 5.0 by Great price Traveling with a party of 10 including 5 kids is hard to please everyone but we all agreed that this hotel was perfect for us. Has all the amenities of more expensive hotels. Breakfast buffet had a large selection of items, more than advertised. The pool was big enough for all the kids to burn off some energy. Close to the expressway but could not here it. Perfect stop for Northerners traveling to the OBX. June 20, 2014
Rated 5.0 out of 5.0 by Great service and value I had a longer than usual drive on I95S from Maryland. I did not know what to expect when I arrived. I was tired and just wanted to get into the shower and bed. The check in process was so easy and quick. I was in my room within 10 minutes. There is a local restaurant that delivered late night dinner to my room and gave a 10% discount. This is a pleasant place to stay. Almost like staying at home, except they cleaned the room and made the bed ( I do that at home ). My son and I enjoyed our time here. June 19, 2014
Rated 5.0 out of 5.0 by All Good I was made very comfortable at this location, being my first time staying there. ALL personal were great with service. If ever I have to return for a DOD mission in the area of Ft. A.P. Hill, Va. I will book this location. June 18, 2014
Rated 5.0 out of 5.0 by Great Hotel this hotel was awesome. the game room kept me occupied when i was bored. i was here due to work and the staff was really nice. Barbara helped me and showed me how to set up for the points system. nice pool and breakfast cant beat it! June 17, 2014
Rated 5.0 out of 5.0 by Night Audit Your night audit girl was great. Very sweet and helpful. One suggestion to the FD crew- keep your bucket out of reach of the guests as that is full of personal information and their room numbers. June 14, 2014
Rated 3.0 out of 5.0 clean but uncomfortable would not stay again have tried this hotel 3 times and nothing has changed. Very loud, uncomfortable beds poor a/c. on a good note staff was outstanding. June 13, 2014
Rated 5.0 out of 5.0 by Stayed to work the Virginia Renaissance Festival My group stayed here as it was a good hotel conveniently located near the Virginia Renaissance Festival, which we worked at for that reason. It was clean, comfortable and quiet, and the staff were efficient and helpful. June 11, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room Very clean and nice hotel. Excellent location right off of I-95. Very friendly staff especially General Manager Richard. Kids enjoyed game room. We will recommend this hotel to friends and family. June 7, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, Courteous We enjoyed our stay especially since the staff was so pleasant and went above and beyond. Clean, comfortable rooms and it was quiet. Would definitely stay there again. June 2, 2014
Rated 5.0 out of 5.0 by Good hotel Holiday Inn fulfilled our expectation - we had a good and restful overnight stay. Holiday Inn are traditionally professional and reliable. We booked a room for 4 people - we wish there were 4 towels ready (not 3 only) in the bathroom. However, this is our "routine" towel experience also from many other hotels worldwide :-) June 1, 2014
Rated 5.0 out of 5.0 by Excellent experience!!! I stayed at this hotel not knowing the area or anything about the hotel. I lucked out!! The rooms were very clean and roomy, and the beds are COMFORTABLE!! Don't miss out on the full breakfast that miss Hazel fixes. It is not some continental breakfast. The hot tub and pool were clean and felt great!! The staff couldn't have made my stay any better. It felt like a family environment, but very profesional at the same time From the check in process to the check out, I had nothing but friendly, helpful staff the entire time. Barbara and Hazel in particular stand out to me. Unfortunately, I am dealing with a difficult situation with my son and I live 3 hrs away. This is going to be a long year with many more trips ahead. I will stay NO where else!!! These two young ladies were never to busy to stop and listen, or give me a warm smile and a hello. They went out of there way to make a difficult time for me, more relaxing. Don't think twice about staying here!! You would be missing out. May 28, 2014
Rated 1.0 out of 5.0 by Front Desk Personnel We have stayed at this hotel several times as we play baseball tournaments right down the road.... The lady at the front desk on the evening/night shift is one of the rudest people I think I have ever encountered at a hotel! I will not recommend out baseball team ever stay here again! I am an adult and will never put up with something speaking to me the way she spoke to me, no point in telling the manager as the other 2 ladies there that evening were no different!! Issue was 4 adults in the dining hall watching TV and I guess they felt like we shouldn't be there... We were sitting on the couch and chairs watching baseball and basketball not hurting a thing or bothering anyone, but I guess you are not allowed to do that any longer in this hotel.... All other times we stayed here it was never an issue except now when this lady is working! Horrible customer service! Read the other reviews concerning the night staff and you will see a common theme here at this hotel! May 9, 2014
Rated 4.0 out of 5.0 by Very comfortable beds and great breakfast The rooms were very clean, staff very friendly and beds were extremely comfortable. We always stop at Holiday Inn Express's when we're on the road. Would highly recommend. April 30, 2014
Rated 4.0 out of 5.0 by Excellent We spent two nights at the hotel. It was excellent value and a very good location. We enjoyed the free popcorn too!! April 14, 2014
Rated 1.0 out of 5.0 by Watch out, even if you book online , they may change the price when you check in !! On march 11 , we booked a room . We were on our way to Florida from Mass, and generally stop about halfway. We have stayed at Holiday Inn in the past, and always had a pleasant experience. This night proved to be different. I called and booked our room over the phone. I called the main number. They gave me a quote, we accepted. The agent told me she would send confirmation to my email. That never came, and neither did a call back,. When we arrived at the hotel, they changed the price, saying they needed to give us an upgrade, but at our cost. The price would not be adjusted to our quote. It was 2 am. We took the room because we were exhausted. When we got to the room it was hot and stuffy. We tried to turn on the ac, it would go on for a few minutes, and shut off. We had to keep playing with the unit. By this time, I was warm and upset with the front desk, I called the main number. We had to go thru the whole story with this girl. She was nice enough to call the front desk, and have the price adjusted. She called us back, and told us that the girl at the front desk was very rude, but it was all set. Do not stay in Thornburg Virginia . Not helpful and very rude. March 27, 2014
Rated 5.0 out of 5.0 by Great Hotel I stayed at this hotel for over a month while my home was getting remodelled. We loved our stay there and I knew almost every staff member on a name by name basis. We were always taken care of and they always went out of our way to help with the little things. I sincerely appreciate everything they did for me during my transition period and recommend this hotel for anyone looking for a short or long term stay in the Spotsy area! March 27, 2014
Rated 4.0 out of 5.0 by Awesome and friendly staff The hotel itself was what I expected, a nice comfortable and clean room. The location was incredibly convenient seeing as it was right off the highway (just spent 14 hours driving up from Tampa that day and it was located a mere few hundred feet from the exit which was great for someone as frazzled as I was) and felt very safe. Last but certainly not least, Cheryl at the front desk was absolutely awesome. Very nice, energetic and helpful...give that woman a raise! March 13, 2014
Rated 5.0 out of 5.0 by great staff I know where to stay next time also housekeeping was kind and friendly March 12, 2014
Rated 5.0 out of 5.0 by It's What You'd Expect From Holiday Inn Everything was perfect. From the moment we checked in to the time we checked out we got the typical Holiday Inn experience. Big, clean well furnished rooms, friendly knowledgeable staff and hot fresh breakfast in a very comfortable dining area. February 26, 2014
Rated 5.0 out of 5.0 by Awesome Barbara and Richard are amazing!! I recommend this hotel to anyone and everyone February 13, 2014
Rated 5.0 out of 5.0 by Staff Very considerate and concerned about your comfort. February 7, 2014
Rated 4.0 out of 5.0 by Comfortable room and great breakfast Had coupon from magazine picked up at Virginia visitor center for reduced price and it was honored for the entire 5 night stay. Clean, comfortable rooms/beds. 4 pillows per bed! Pool area was clean with lots of towels available. Breakfast area was clean, food was kept refilled/stocked with fresh items. Variety of choices: fresh fruit, pastries, eggs, bacon, sausage, buscuits/gravy. A different variety each day kept it from becoming boring. Overall, a very nice stay. If I had to find something to complain about, it would be the few ladybugs and couple of stinkbugs that we found in the room when we first arrived. However, one simply cannot expect the local wildlife to stay out of the buildings so it really was not a concern. Scoop them and flush them. Done. We enjoyed our stay and will definitely return to this hotel when we come back to visit our kids. January 10, 2014
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