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Rated 4.3 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by HELP We were traveling home and decided to stop on to break up a 10-12 hour drive. Well the first hotel gave away our room and was quite a scary place. We then called the 1-800 line for Holiday Inn Express told them where we were and were we would like to stay. She found us a hotel reserved the room and emailed me directions to my phone. When we arrived it seemed as if they were waiting for us and we could not have been more pleasantly surprised. We thank all of the HIE team for all of the graciousness during this struggle as we were tired, scared of the original location and so very happy to end up at the HIE. October 15, 2014
Rated 5.0 out of 5.0 by Clean, quiet, comfortable and staff was very attentive. I recommend this hotel. Clean, quiet, comfortable and staff was very attentive. October 14, 2014
Rated 5.0 out of 5.0 by Good stay This was a nice stay for a friend's birthday! Rooms were nice. Staff was great. October 13, 2014
Rated 5.0 out of 5.0 by Very nice hotel great service and friendly staff I would recommend this hotel for vacation or business. October 6, 2014
Rated 5.0 out of 5.0 by Best Deal Best all around value. I spend two to three nights out a week and this property offers me the best all around value. The staff is very accommodating and I am treated as a true guest. The location has easy access from the Interstate and the hotel is warm and inviting. October 5, 2014
Rated 4.0 out of 5.0 by comfortable stopped on my way to the beach nice room felt safe since I was traveling by myself September 26, 2014
Rated 5.0 out of 5.0 by Friendly Staff The room was nice and clean and the staff we encountered was great. I Recommend the Mexican Poco Loco place for dinner which had a great story! September 25, 2014
Rated 5.0 out of 5.0 by great service great stay-as always is. Barbara is extremely courteous and wonderfully efficient. I always try to get the same room and it is always clean and they supply me with extra coffee packets. Richard the manager is always friendly on my way out the door. everything on my stay is just great at this location I come about once a month or more. i recommend this place to everyone September 23, 2014
Rated 5.0 out of 5.0 by Excellent Staff, Service and Comfort We stayed at the hotel for a week during Christmas 2013. The staff was so pleasant, the room so clean and comfortable, and the amenities so plentiful that we stayed again this past August and had the same exact experience. Although the hotel is a little further away from family, we don't mind because it has become our 'place to stay' when we come to VA. You just can't beat the location to shops and access roads. It is the perfect value package! September 23, 2014
Rated 4.0 out of 5.0 by good place to stay I would stay at this hotel again when i am in the area. September 22, 2014
Rated 4.0 out of 5.0 by Great service Barbara was on the front desk when we checked in, she was very nice to deal with. August 28, 2014
Rated 5.0 out of 5.0 by Excellent I love Holiday Inn Express, Everytime I stayed, I had an awesome experience. I wish i could live there sometimes. August 22, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Accolades to the staff. The interstate was closed due to an accident and the staff did a wonderful job of accommodating walk-ins looking for a room. The staff knew exactly what rooms were available and how to best utilize those rooms to best accommodate everyone who walked in. August 20, 2014
Rated 5.0 out of 5.0 by GREAT EXPERIENCE Excellent hotel, Great staff, great service, Fantastic Breakfast. Great Family experience August 13, 2014
Rated 4.0 out of 5.0 by bathroom Needs updated. Regarding this questionaire. . . it is way too long. who ever generated it must have gotten paid based on size not subastance! August 6, 2014
Rated 4.0 out of 5.0 by Nice stay for the price We just stayed here in July and the staff was wonderful. Everyone was very nice and attentive. The breakfast has a nice variety and something for everyone. We liked the look of the room, but feel that the carpets need to be steam cleaned and the bathrooms could use some upgrading. If you would like to avoid hallway noise, I would suggest requesting a room away from the entry door and something not on the first floor. Otherwise, overall it was a nice stay. August 2, 2014
Rated 5.0 out of 5.0 Enjoyed my stay! Enjoyed my stay! I will definitely stop at this hotel again. July 29, 2014
Rated 3.0 out of 5.0 by Nice but noisy Not enough noise abatement, could hear everything going on in hallway on my floor and above floor. Breakfast was good and staff kept things refilled. Staff generally friendly except for person checking us in, maybe she was tired? July 28, 2014
Rated 5.0 out of 5.0 by Enjoyed my stay I stayed at a Holiday Inn at the Beach and this hotel was half the price with twice the amenities! The staff was very attentive and truely made my stay enjoyable. I didnt expect the breakfast to have so many options! We will definitely use this Holiday Inn as a stop when we are driving through! July 28, 2014
Rated 5.0 out of 5.0 by Great Service Helpful and attentive staff who did what was necessary to assist with customers need. July 17, 2014
Rated 2.0 out of 5.0 by One of the worst Holiday Inn Expresses we have been to My husband and I always stay at Holiday Inn Express when we travel, and we have been to several around the country. This location is one of the worst, and we will never come here again. The front staff was extremely rude, and the bathroom fixtures (towel rack, shower curtain rod, etc) were falling off the walls. The breakfast was the norm for HIE and wasn't bad. The price was probably the lowest we have seen for HIE, and it is obvious why. If you need a cheap place to crash, then go here. If you want to go somewhere the staff will be respectful to you and the room isn't falling apart, go somewhere else. July 10, 2014
Rated 5.0 out of 5.0 by great experience We had left Washington and was on the way to Richmond. We chose to stop here and the experience was very relaxing. July 8, 2014
Rated 4.0 out of 5.0 by just a place for a room for overnight This was a place to sleep for two nights that was just OK overall and had good value relative to the area. June 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, affordable! I've used this hotel twice when traveling to DC. The room was comfortable, quiet, good internet access and the breakfast has a lot of variety and good quality food. The price is very reasonable and the staff was very friendly. I'd recommend it to anyone who needs a reliable place to crash on their way to DC. June 23, 2014
Rated 5.0 out of 5.0 by great place to spend the weekend Great place to spend the weekend, was able to do some sightseeing and visit friends ... And knowing that i have a clean quiet room to returned to at the end of the day is priceless Thank you for your hositality June 23, 2014
Rated 2.0 out of 5.0 by Find Somewhere Else to Stay Poor customer service. Poor food choices. Fitness center machines don't work. June 22, 2014
Rated 5.0 out of 5.0 by Great price Traveling with a party of 10 including 5 kids is hard to please everyone but we all agreed that this hotel was perfect for us. Has all the amenities of more expensive hotels. Breakfast buffet had a large selection of items, more than advertised. The pool was big enough for all the kids to burn off some energy. Close to the expressway but could not here it. Perfect stop for Northerners traveling to the OBX. June 20, 2014
Rated 5.0 out of 5.0 by Great service and value I had a longer than usual drive on I95S from Maryland. I did not know what to expect when I arrived. I was tired and just wanted to get into the shower and bed. The check in process was so easy and quick. I was in my room within 10 minutes. There is a local restaurant that delivered late night dinner to my room and gave a 10% discount. This is a pleasant place to stay. Almost like staying at home, except they cleaned the room and made the bed ( I do that at home ). My son and I enjoyed our time here. June 19, 2014
Rated 5.0 out of 5.0 by All Good I was made very comfortable at this location, being my first time staying there. ALL personal were great with service. If ever I have to return for a DOD mission in the area of Ft. A.P. Hill, Va. I will book this location. June 18, 2014
Rated 5.0 out of 5.0 by Great Hotel this hotel was awesome. the game room kept me occupied when i was bored. i was here due to work and the staff was really nice. Barbara helped me and showed me how to set up for the points system. nice pool and breakfast cant beat it! June 17, 2014
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