Rated 4.4 out of 5 by 155
Rated 3.0 out of 5.0 by Robin1954 Somewhat disappointed
I originally chose this hotel based on a great experience back in February. It seems the staff has changed. I was not welcomed as a gold member even though I asked at check in if they had my member number and was assured they did.
The pool area was not clean.
July 29, 2014
Rated 5.0 out of 5.0 by Angel97 Clean and roomy
The hotel was very clean in all the areas we used. Beds were comfy and there was a lot of space in our suite.
July 28, 2014
Rated 5.0 out of 5.0 by Mmitch Very good experience.
Friendly staff and eager to meet your needs. Well kept hotel and clean rooms. Good breakfast.
July 28, 2014
Rated 4.0 out of 5.0 by Jim62000 Nice Hotel
Holiday Inn express is a normally a very nice hotel. This is the first visit that we have had a problem. We will stay a Holiday Inn Express in the future, I have been staying with them for 5 years and no problems ever.
July 23, 2014
Rated 5.0 out of 5.0 by coltriz Nice new hotel; good service
Nice new, quiet hotel where management seems to care. Rooms were large and clean. Service was top notch. Stayed in 5 different IHG hotels 5 different nights and this was by far the best managed.
July 23, 2014
Rated 5.0 out of 5.0 by YumaGrammy Great place to rest
This was a nice place to relax after a long day on the road.
July 20, 2014
Rated 5.0 out of 5.0 by Randy B. A good night's sleep
Both Daniel and Tanya working at the front desk meet my needs for my stay.
Tanya wrote in the log book my concern about the shower curtain being too short.
Daniel looked for a step but could not find one. The bed was too high for my wife who is in a wheelchair. So I got my steps out of my car and took them to the room for my wife to get into the bed.
Overall, it was a great place to stay.
July 17, 2014
Rated 5.0 out of 5.0 by kbr83 Good Stay
Nice hotel, good location. Staff was very nice and helpful. Breakfast was good with different options each day.
July 16, 2014
Rated 5.0 out of 5.0 by Brett30 Great Expereince
Nice newer hotel. Great Staff. stayed two night. One night had a upgrade and the second we were going to have to move rooms and they were able to give us the up grade for both nights. Wife left Kendal in room and they sent to our home, Great location for Water World and shopping.
July 15, 2014
Rated 5.0 out of 5.0 by Camtech Good Location
Located close to freeway. But no freeway noise. Close to restaurant and fast food. Walking path in rear. Nice hotel.
July 14, 2014
Rated 5.0 out of 5.0 by Juanito60 Great North Denver option
Clean, efficient, satisfying breakfast, very attentive staff. What more can you say?
July 14, 2014
Rated 5.0 out of 5.0 by tjv44 very clean. staff very friendly
Would stay there again very nice and clean would highly recommend
July 9, 2014
Rated 5.0 out of 5.0 by Vicki1985 Great service with a good night sleep!
Our flight arrived at 11:30 but after getting the baggage and a rental car, it was approx. 2am when we arrived and the Holiday Inn Express Thornton. This was a great stopping point in route to the Rocky Mountain National Park. Carlos greeted and welcomed us with a smile at approx. 2am! He seemed just as happy as we were that we had finally gotten there! Because we arrived so late, he offered us a late check out which we truly appreciated. It was apparent that Carlos takes great care of his customers. Our bed and pillows were extremely comfortable and we received a great night's sleep. Very thankful for our stop in Thornton!
July 9, 2014
Rated 5.0 out of 5.0 by kbomb7 Great Hotel
Very clean, nice pool, friendly staff, great breakfast and lovely rooms!
July 2, 2014
Rated 5.0 out of 5.0 by brides mom Great room
Beautiful room! Wonderful hotel! Relaxing swimming pool. Good breakfast and friendly staff.
June 30, 2014
Rated 5.0 out of 5.0 by BonnieColleen HOTEL QUALITY
Second time staying here. Love the area and accessability to highway. Hotel is very clean. Would like additional outdoor seating areas or picnic area as Colorado is so very pleasant to be outside.
June 26, 2014
Rated 5.0 out of 5.0 by jsquared Connsideration by other guests
Other guest have a tendency to allow the doors to slam during the night. If once would probably be acceptable, but three, four sometimes five. You would think they would learn> Smoking should be banned completely from the property. Setting outside the main lobby doors and smoking should be reviewed.
June 25, 2014
Rated 5.0 out of 5.0 by MWard1964 Wish more were like this
Staff seemed to be genuinely happy we were there. Property was well kept and extremely clean. Well situated on that side of town.
Will stay there again when returning to this area.
Properties like this are why I stay with Holiday Inn Express
June 24, 2014
Rated 5.0 out of 5.0 by GGMW Very nice!
I loved the pillow cases labeled: soft and firm. It was clean, quiet, and very comfortable. thank you
June 23, 2014
Rated 5.0 out of 5.0 by Max53 Safe, comfortable and great service
This is a relatively new hotel (2yrs) and it still looks and feels fresh. I especially appreciated the staff (very helpful) and was pleasantly surprised by the breakfast options. Another nice feature is the fact that it's a short walk (app 1 block) to a beautiful city park with play area and lakes. Very safe area.
June 19, 2014
Rated 5.0 out of 5.0 by Jim and mona Excellant
Location, helpfulness, comfortable rooms and accomodations.
June 19, 2014
Rated 5.0 out of 5.0 by jennyj25 Great Room!
We had a wonderful stay in Thornton. We stayed in their 3-queen suite, and it made our stay thoroughly enjoyable. Traveling with three young children (a family of five), it is often difficult to stay in one room, comfortably! We had plenty of space in this room and I would highly recommend this room to large families.
June 19, 2014
Rated 3.0 out of 5.0 by BARBIE53 Free Breakfast makes this a Good Value.
Hotel is centrally located with easy freeway access. The breakfast experience offered at this Holiday Inn Express will not disappoint. Many tourist attractions a short drive away. Heads up! The hotel has had problems with the TV remotes. Check your remote prior to settling in.
June 15, 2014
Rated 5.0 out of 5.0 by Triple X Comfortable Room
I stayed there with whole family including a 1.5 yr old and son in law room was a 2 room suite so worked out good for us. Room was clean and comfortable. Location was good plenty of eating and places to shop for things if needed. Easy access to Motel from I-25
June 12, 2014
Rated 3.0 out of 5.0 by JTM1115 Sounds Like a Bowling Alley
My wife and recently stayed here for 3 nights. Our room was directly across the hall from the the HVAC air intake, so it sounded like a wind tunnel. The structure seemed poorly insulated and we constantly heard the occupants above us. Also, anytime a door slammed our walls would shake, not ideal sleeping conditions. The front desk lady was less than friendly, would avoid eye contact when possible, and seemed put out at the smallest requests.
June 12, 2014
Rated 1.0 out of 5.0 by tiredbride Loud and Rude
Loudest hotel I've ever stayed at- the doors don't have catch mechanisms to slowly close them, so doors slammed all night. We stayed on our wedding night (our venue was closeby and we booked the room as part of a package through the venue) and they placed us directly across from the elevator....on our wedding night. Not at all romantic or restful, listening to parents yell at their kids and the constant beeping of the elevator.
I d confirmed an early check-in over the phone 1 week prior (my bridesmaids and I were meeting the hairstylist there and were on a strict timeframe) but when we arrived, the clerk was rude and seemed put off. When I told her we needed to check in, she didn't nicely say "let me check on that for you," or "I'm sorry, we may be cleaning your room now." Instead, she gave me a cold stare and said "You can't be here before noon."
When I explained that we had confirmed an early check in, she sad it wasn't in their system, so "too bad." Wow. Stressing a bride out on the big day, not very nice. So we waited patiently, but it made us be late to the venue for my wedding since we couldn't start hair and makeup until an hour after we were originally told.
In the morning, breakfast consisted of bagels that were not fully thawed from the freezer, some omelets made of powdered egg with ham paste in the middle, and tons of screaming kids. The hotel did nothing to quiet the noise, and apparently this hotel is frequently used for youth sports tournaments.
Unless you want to get zero sleep (I got about 45 minutes of sleep on my wedding night, and NOT due to the fun reason) then Stay away.
June 10, 2014
Rated 5.0 out of 5.0 by pamela0803 pet friendly
we stayed six nights with our small dog while our house was undergoing renovations. the staff was welcoming and understanding of what we needed with our pet. our room was right at the end of the first floor close to the outside door near a convenient area to walk the dog. the few times we walked him through the lobby the staff was friendly and helpful. we enjoyed our stay very much and will return for sure.
June 9, 2014
Rated 4.0 out of 5.0 by ET55 Good HI Xpress Hotel
I can easily recommend the HIX in Thornton the next time you are in the Denver area. Nothing splashy of flashy, but a very nice place to stay. Staff is friendly and attentive. Samantha at the front desk made my day by remembering my name when I came up to the desk just to ask a question. I have stayed here in the past, and this time my internet experience was terrible. Not sure what they use for internet but because there were some storms that could have affected it.
June 7, 2014
Rated 5.0 out of 5.0 by DonZZZ Helpful roomcheck in
Was able to reserve a room for girlfriend while out of town. Was able able to just fax over information along with phone correspondence andHotel employees did the rest.
May 28, 2014
Rated 5.0 out of 5.0 by AndiB Relatively low priced for Denver
We were just passing though Denver and were looking for a Holiday Inn that used the fewest of our reward points. This was a nice new property that was near I-25. The room was clean and comfortable.
May 25, 2014