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Rated 4.3 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 by Love the staff I enjoy staying at this hotel. It is convenient and the staff is so warm and friendly. The beds could use some work but the convenienance and the staff more than make up tor that. October 7, 2014
Rated 5.0 out of 5.0 by pool area we had a family gathering and I recommended we stay here.. (4 rooms) Many were looking forward to the hot tub in the evening but----------had none. my fault though assumed there was one most H/I/E I've stayed at had one other than that GREAT STAY September 25, 2014
Rated 4.0 out of 5.0 by Stayed for work only a few choices in Three Rivers Stayed for work, nice hotel, a little older clean hotel. Things were kept up well just a little dated, Quite place at night, good breakfast in the morning. Staff allowed me to cancel my second night about two the next day without any problem as I got done sooner than expected. Great cookies! September 17, 2014
Rated 5.0 out of 5.0 Great hotel! Friendly staff Staff was helpful and courteous. Location is excellent on route to Chicago from Toronto. Nice rooms, good breakfast. Quick check in and check out. Sure we will return. Stayed August 2014 September 3, 2014
Rated 5.0 out of 5.0 by great experience Everyone was very helpful and friendly. We ask for a recommendation for a place to have dinner and it was also great! The warm chocalate cookies available when we arrived was an added treat for my husband. September 2, 2014
Rated 5.0 out of 5.0 by Fantastic Service We were pleasantly greeted at the front desk and checked in quickly. Room was clean and housekeeping staff very friendly. Breakfast was wonderful with a broad variety of breakfast items to choose from. Kitchen staff were friendly and kept breakfast items well stocked. Great room area offered coffee and tea assortments for after hours. Nice location. August 23, 2014
Rated 4.0 out of 5.0 by Nice stay It was nice to stay. I am planing on staying there next time I am in the area August 20, 2014
Rated 5.0 out of 5.0 by Small Town Friendliness Staff at this Holiday inn Express was attentive and friendly during our two night stay. Quick check in and check out. The King Executive room was spacious and clean. We enjoyed the quaint downtown area of Three Rivers with its shops and restaurants, as well as the walking trail along the river at one of the city parks. We needed a quiet, relaxing get-a-way, and that's just what we got. August 14, 2014
Rated 5.0 out of 5.0 by Stay at the Holiday Inn Express Good place to stay on an extended business trip or just for fun. August 12, 2014
Rated 5.0 out of 5.0 by Actually serving the customer! What a novel idea! I am a Quality Project Manager in Customer Support for the Automotive Industry and understand the need to keep my Customers (GM, Ford, Chrysler, etc) Happy! So, who keeps me happy when I've had a rough week? Holiday Inn Express in Three Rivers, MI does! OK, so this sounds like a promo video. Let me explain. I stay here every 4-6 wks for a couple of days at a time. I arrived this time w/o a reservation and needed 3 nights. They were able to get me a room for the night and then had my "preferred" Business Suite, for the next two nights. They offered to move my things to the 2nd room while I was away working but, I chose to do it myself. Oops! I forgot my 6 pack beverage in the fridge. Too late - Housekeeping had already disposed of it. My bad - No problem. I arrived back at my room later that night and my drink of choice had been replaced at no extra charge! Making sure I have, not only, what I need (a room# but, also what I want #my drink), even when I was at fault, is customer service at it's best! True customer service is paying attention to the details and doing the little extras which, typically costs very little but pays huge dividends. Way to go Staff! August 4, 2014
Rated 4.0 out of 5.0 by Entering password for internet access is annoying Seemingly at midnight every day you have to reenter the WiFi password into the browser. This is extremely annoying and should be set once for your entire stay. August 4, 2014
Rated 5.0 out of 5.0 by Home Away From Home Great service from an exceptional staff! Room was clean and the bed so comfortable that I didn't want to get up in the morning! Thanks for making my stay so amazing!! July 28, 2014
Rated 2.0 out of 5.0 by Holiday in three Rivers Michigan I stayed in this hotel on a business trip because of it's proximity to the plant I was visiting. The hotel is in desperate need of a remodel. I was giving a handicapped room even though I didn't need it. Hopefully somebody who may have needed one didn't go without. It was dirty and dingy. The shower did not even have a drain cover so you had to be careful not to step into an open hole. The showerhead was also broken and laid on the floor. You had to hold the shower head to get water on your body. The carpeting is dirty and the furniture is broken and worn out. The Wi-Fi was strong and the A/C works good but those are the only two things. I would not recommend this hotel to anyone. You would be better off staying in Kalamazoo and making the drive into the area. July 20, 2014
Rated 5.0 out of 5.0 by A Home Away From Home If you are traveling in the Three Rivers, Michigan area, I would highly recommend the Holiday Inn Express and Suites Three Rivers. Christen and her staff do a tremendous job in making our annual stay there over the 4th of July holiday, a relaxing and enjoyable one. They set the bar very high when we stay at a hotel in another city as comparisons cannot be avoided, and failing to measure up to this hotel, is the result. July 7, 2014
Rated 4.0 out of 5.0 by Nice Rooms Our stay was nice, but the pool area needs to be updated. The pool was very yellow and dirty on the inside. They said it was heated, but it was very cold in the water. I would not recommend the pool area. July 5, 2014
Rated 3.0 out of 5.0 by soccermom the staff was very nice from the time we made calls prior to arriving to departure. The hotel in general is an older and decor inside as well. Some outlets as well as lamps didn't work. Daughter had to have her room sprayed for ants, was told that it is a normal problem for the area. Was not able to be moved to a different room after spraying. Rooms needed good deep cleaning. Price was high for the location and quality of room, but had to use hotel due to booking guidelines for the tournament. June 26, 2014
Rated 5.0 out of 5.0 by Friendly and comfortable. I stay at the Three Rivers Holiday Inn at least twice a year while visiting family. I have found this hotel to be very clean, friendly, accommodating and have particularly enjoyed the pool and the morning brunch. The staff is friendly to me and my small nieces and nephew who stay with me during these visits. June 24, 2014
Rated 5.0 out of 5.0 by Great Accommodations I was very well pleased with my stay at Holiday Inn Express in Three Rivers, MI. The staff was very accommodating, room was very clean and all the extra amenities were available in the room. The bed was firm with an extremely comfortable mattress topper. You had a choice of firm or soft pillows. I would definitely recommend this hotel and will stay there again if I am in that area. June 4, 2014
Rated 5.0 out of 5.0 by Great Hotel Friendly , small town atmosphere blended perfectly with the amenities that you would expect from an international hotel chain. I greatly recommend this hotel to anyone staying in the area! April 15, 2014
Rated 5.0 out of 5.0 by What more can you ask for?! Beautiful and welcoming hotel with amazing staff! The warm welcome received upon arrival set the stage for a relaxing weekend with my family. Breakfast had more than one could ever need; eggs, meat. biscuits & gravy, gluten free items, fresh fruit, Greek yogurt, an oatmeal bar and warm cinnamon rolls! YUM!! Everyone was so kind from the ladies behind the front desk to the housekeepers that I passed in the halls. I will definitely be back! April 15, 2014
Rated 5.0 out of 5.0 by Great place to stay...very friendly staff. Stayed here while skiing at Swiss Valley and would definitely recommend it. The staff were very friendly and accomodating and the hotel was very well maintained. December 31, 2013
Rated 4.0 out of 5.0 by Room cleaning On 2 days of my 9 day stay, my room was not cleaned, even though I removed the do not disturb sign by noon. Otherwise, stay was fine. December 30, 2013
Rated 2.0 out of 5.0 by Beds are wore out I have stayed at many Holiday Inns and have not experienced this kind of problem or smell. The hallways were the worst. October 14, 2013
Rated 5.0 out of 5.0 by Pleasant Stay We were in the first floor Jacuzzi suite. It was large and comfortable. Nice amount of table space and storage as it was a longer stay. Our daughter loved the Jacuzzi tub and it was easy to watch her as it is right in the main area. Breakfast was so nice and right outside our door! My favorite was the round the clock coffee. No struggling for a cup of morning "joe". For the small town area of Three Rivers this is a great choice. October 11, 2013
Rated 5.0 out of 5.0 by Go Irish! I come down from Toronto to Three Rivers and stay at the Holiday Inn Express twice a year. I have been doing this for about 10 years. It is a Notre Dame football weekend that brings my group down. Over the years I have taken about 40 different people on the trip and we love staying at the Holiday Inn Express. This year Patti at the front desk greeted me and my group and started checking us in without even asking me my name or reservation number. She said she recognized me from previous trips in past years. That just made my day. Thanks Patti. I will be coming back every year. Go Irish! Go Patti! October 2, 2013
Rated 2.0 out of 5.0 by Wrong room & outdated pictures I booked a room for my employees that were coming to the area, the ONE thing that I always make sure hotels have is a hot tub. That is one of the only requests that the crew has when traveling for our company. I booked a two queen suite when the guys arrived to the hotel they were put in a king suite. We had printed confirmation that showed that we for a fact booked the two queen suite, the only thing that they were offered was a rollways. WHO wants to sleep on a rollaway? Next, they go to head down to the hot tub & guess what.. it was taken out YEARS ago! Update your pictures! the pictures clearly show that there is a Jacuzzi by the pool area!!!!! September 23, 2013
Rated 5.0 out of 5.0 by AMAZING SERVICE I got married and used the hotel for Friday night and Saturday night. The staff was amazing at helping me get a room block, and the day before made sure my rooms were ready for an early check in and a late check out. I havne't ever had this good of service. This hotel puts the customer first and we really enjoyed our stay. I would return to this location. September 23, 2013
Rated 5.0 out of 5.0 by my visits everything is good but same breakfast all the time omlets dont look appealing at all to bad we cant cook r own eggs over easy and how about has browns some times?????????? September 4, 2013
Rated 4.0 out of 5.0 by Big Spacious Room, Room Temperature not so good Our room was really nice, but the air conditioner cycles down to the temperature set, then turns off until it becomes very stuffy in the room. There is no way to control this. My sleep was interrupted by putting covers on and then taking them off all night. September 3, 2013
Rated 5.0 out of 5.0 by Pleasant and Peaceful Enjoyed a quiet evening during a trip across Michigan. August 28, 2013
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