Rated 4.4 out of 5 by 83
Rated 4.0 out of 5.0 by BGalum Staff is excellent
I recently stayed at this location and was greeted by such a wonderful staff member. After a long day and drive, he was funny and inviting. He got us quickly processed and gave us the keys. The room was nice but had a little stale smell, maybe from the A/C. The room overall was clean and spacious for being a regular room. The king size bed was very comfortable. The only issue was the tub. It was small and had a weird slant which made it hard to stand in. The breakfast was great the next morning and provided a variety of choices. Even the coffee was good! There are several restaurants close by and it is right off the highway. Overall, I would come back to this hotel and recommend it to friends and family.
August 13, 2014
Rated 5.0 out of 5.0 by skyhawk8 Very nice HI Express
Nice hotel, overall very good place to stay.
Pool was extremely cold on Saturday morning, almost like the heater was shut off over night. Breakfast was good except for pancake machine wasn't working right. Rooms were pleasant.
August 12, 2014
Rated 4.0 out of 5.0 by ZZVek Nice Hotel
This is a somewhat typical Holiday Inn Express. The bed is comfortable and there's an excellent television. The staff is very friendly and helpful when asked questions. There's a pool area with a hot tub. My only complaint about this particular hotel is the internet service. The internet frequently cuts out completely. It's a bit irritating but manageable as long as you aren't planning to use video chat. I also was pretty grossed out when I asked the cleaner how often they change comforters and was told that they're only changed when they look dirty and stained and not between customers. I'm unaware if this is IHG policy or hotel specific.
August 12, 2014
Rated 5.0 out of 5.0 by scoe54 A bit pricey.
Everything was great but the price. We didn't book in advance and were told we got the last available room, but for a Thursday evening, the price seemed high. It wouldbe a real value for preferred members to know that they get the best price available for any room they use to show they are valued more than the casual user that just drops in (and who should expect to have to pay a premium rate).
August 12, 2014
Rated 5.0 out of 5.0 by MAndrea66 Comfortable room and nice breakfast.
I chose this hotel over another one I usually stay at because my friend was staying here. I found it to be much nicer than I had expected. The front desk staff was nice and able to help me merge 2 reservations into one. I would stay here again, and would also consider other Holiday Inn Express as I travel to other places.
August 11, 2014
Rated 5.0 out of 5.0 by Tider1 Loved the stairs
In most hotels the stairs are out of site but these were in the lobby clear view of the hotel staff. Made me feel safer!
August 11, 2014
Rated 5.0 out of 5.0 by Mags12 Terrific place to stay
All the staff were exceptionally friendly and helpful, and the lady that checked us in went way above what I expected. Great place and we would definitely stay here again.
August 1, 2014
Rated 5.0 out of 5.0 by Traveler455 Excellent Staff
The gentleman who checked us in greeted us promptly, looked up the reservation and addressed me by name. Later he addressed me by name as I was exiting the lobby - nice to be remembered!
July 16, 2014
Rated 5.0 out of 5.0 by Jazzy778899 Nice, comfortable stay
Just stayed here for my daughter's weekend swim meet. The staff was very accommodating and helpful. They put breakfast out early for the kids who needed to leave before the 7:00 AM breakfast start time. Gentleman at the front desk was very friendly from the moment we arrived until we left. My only minor complaint is the pillows--they were lumpy.
July 16, 2014
Rated 5.0 out of 5.0 by doogy15 great place
Great Hotel. Easy access to the interstate and other business
July 9, 2014
Rated 4.0 out of 5.0 by Notice Poster Value added
The hotel staff were friendly. The hotel pricing was competitive. A value added bonus is the walking area around the fountain/water location at the rear of the hotel. It is approximately a quarter mile in circumference. It is nice to get some out door exercise yet still be close to your hotel.
July 2, 2014
Rated 5.0 out of 5.0 by joe@rcr3 overall experience
My overall experience was great from the time I pulled into the parking lot until I checked out.
June 14, 2014
Rated 4.0 out of 5.0 by Factor Nice stay but ...
First time in a while that I stayed in a first floor room. The window did not open so th room had stale air and had an odor. The bed and pillow comfort was excellent and the room was very clean. Same for the rest of the hotel. The breakfast was average. Wish the hot eggs were better.
June 13, 2014
Rated 5.0 out of 5.0 by Banbury Great Staff
Special thanks to Brittany who helped with several issues. She is special!
May 4, 2014
Rated 4.0 out of 5.0 by tm05 Pleasant Stay
We were happy with our stay. Rooms were clean and staff was friendly. Only concern was pool area is tile floor, so it is very slippery.
April 30, 2014
Rated 4.0 out of 5.0 by MA74 Great Check in Service
Dave at the front desk is happy and very helpful. I look forward to checking in and talking with him. He is thoughtful and asking what he can do to improve your stay.
The housekeeping staff below expectations. They did not clean, check, or restock coffee maker and supplies. When issue was presented to Dave he corrected and apologized for the housekeeping staff.
April 24, 2014
Rated 4.0 out of 5.0 by UFgradstudent14 Clean comfortable rooms, great staff
Rooms are clean and well lit, and the beds are very comfortable. The staff are very helpful and friendly. Always enjoy staying here! Wish the hotel had a restaurant but overall always have a comfortable and enjoyable stay.
April 17, 2014
Rated 5.0 out of 5.0 by Herman77 Front Desk Service above and beyond
Because of my error in providing information, the desk clerk had to reenter considerable information which he did with actually apologizing to me. Also, at check in we requested some information on a local church which the desk clerk provided. We then went to dinner and when we returned the clerk recognized us and provided additional info. on the church which he had pursued while we were at dinner which was very helpful.
April 9, 2014
Rated 1.0 out of 5.0 by Canuck7777 Poor Service
Recently Stopped in Here for a night stay while traveling. Breakfast buffet that was supposed to be open until 9:30 was completely LOCKED up at 9:15. Even the creme cheese was locked in a fridge. Very poor service.
March 19, 2014
Rated 5.0 out of 5.0 by teresajoan13 Very Nice
Very nice, the only negative was the tub drainded
February 27, 2014
Rated 4.0 out of 5.0 by Papa Karl Time with the Grands.
Just 2 things we'd like to comment on. 1) The hot tub felt like it was definitely warmer than 104 degrees. 2) The pool had way too much chlorine in it. Our eyes were burning and our suits even faded. Other than that, it was a nice stay.
February 12, 2014
Rated 5.0 out of 5.0 by SnackedOn Friendly Service
Great friendly service at this location! I really liked the warm soup and cookies available to the guests. During this harsh winter it was nice to be greeted with a warm smile and hot soup!
February 12, 2014
Rated 5.0 out of 5.0 by Heydad Very helpful staff
I was looking for a particular retail situation and the desk person not only told me where it was but she also made me a map with a printout.
She also pointed out discounts at local restaurants.
February 3, 2014
Rated 2.0 out of 5.0 by Concerned traveller Water all over the bathroom floor
The bathroom was disgusting, there was water behind the toilet, under the sink all the way to the door, when we entered the washroom in the morning. While cleaning it with towels so we could allow my elderly father to use it we discovered fesses around the base. When this was brought to the attention of the front desk they said let us give you a discount, they seemed unconcerned about the issue, and a discount would make it right, well it didn't.
A repair man came about an hour later looked at it and said " ya I can fix it " and left the room.
I do have pictures if necessary,....
January 17, 2014
Rated 2.0 out of 5.0 by triadwheels rewards bag
No one at front desk when we arrived. A friendly man in a tee shirt greeted us shortly. Strange, they do not give rewards club bag on the weekends according to the hotel staff. It was Friday.
December 21, 2013
Rated 4.0 out of 5.0 by Scot1431 Very nice hotel...BUT
Receptionist did not acknowledge Rewards membership, and offered NO DISCOUNT whatsoever, no senior, no AAA, none. Have used HI several times this year in 3 countries, and all offered some kind of discount. It matters more and more as senior traveler.
December 9, 2013
Rated 2.0 out of 5.0 by dhan Inattention
What's the point of having a personal profile? I requested top floor away from traffic; I was assigned 103. Then I asked and was moved to the top floor, but it was 317...with traffic noise all night. I've stayed consistently at this motel but will be moving to somewhere else in the future.
November 29, 2013
Rated 5.0 out of 5.0 by Tamiko818 Nice stay!
We can always count on Holiday Inn Express no matter where we go for the warm welcome, clean rooms and yummy breakfasts. The Findlay Ohio location was no different, except we were caught up in a pretty bad storm with tornadoes in the area. Our concierge quickly called us and relocated us to a nice room on the first level. Scary! But I felt safe inside HIE. :)
November 21, 2013
Rated 5.0 out of 5.0 by SirJack1 Great staff!
As usual the employees at this property are fantastic! Warm welcome, very attentive and they go above and beyond to accommodate any requests.
I'll be back!
November 20, 2013
Rated 5.0 out of 5.0 by ges55 Above the Norm
The Holiday Inn Express was the last of 5 we stayed at during a 2 week trip. While most were very good, the Findlay property went above and beyond. It had the clean comfortable room we expect at Holiday Inn Express, but added extra touches that made it our favorite stop on this trip.
November 8, 2013