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Rated 4.3 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service We were in Toledo for a FUNERAL, it was below 0 outside and snowing hard, THE HOTEL STAFF WENT OUT OF THEIR WAY TO HELP US AND MAKE OUR STAY AS EASY AS POSSIBLE. February 25, 2015
Rated 5.0 out of 5.0 by great place to stay I would highly highly recommend this hotel. everybody there was great. Very clean hotel and lobby even know it snowed every day I was there you could not tell it when you were in side just a great place to stay thank you tony !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! February 22, 2015
Rated 5.0 out of 5.0 by Toledo rocks Great friendly staff clean rooms excellent breakfast February 19, 2015
Rated 3.0 out of 5.0 by Overall Experience Elevator was broke 2 of the 3 days I was there and all the staff said it had been that way for a long time. the breakfast could not keep up and trash overflowed onto the floor January 25, 2015
Rated 4.0 out of 5.0 by Great staff Overall a great hotel. Get your elevator working and not failing every day then you would really be an awsome place to stay January 22, 2015
Rated 5.0 out of 5.0 by Nice Hotel This hotel was the closest to my child's event. You could tell they were accustomed to family's and lots of kids. They handled it very well. January 21, 2015
Rated 5.0 out of 5.0 by Warm Experience even though Cold outside Not only was the hotel warm in temperature in both lobby, pool area, and bedroom, but also a very warm experience from all the staff I encountered. January 19, 2015
Rated 5.0 out of 5.0 by Refreshing Being someone who stays almost 300 days out of 365; I come and go to A LOT of hotels. It was refreshing to encounter such a friendly staff who treated me as their only guest. Everything that I requested was provided with lightning fast speed and met with a smile always. The counter help was thorough and friendly but what stood out the most was the morning. I rarely if ever write reviews as I am always on the run and have little time. However, this morning I decided that I should stop and share with everyone. I was met at 5am in the breakfast area by an employee named Gerardo as I was getting my morning cup of coffee and he was hard at work preparing the morning breakfast meal. Everything that he did was quick and focused but still had the attention to detail that most look for when involving a meal. On top of that he was courteous and friendly. Everyone that came through was met with a smile and friendly morning chatter. This guy really deserved a review so there you have it. Keep up the good work IHG / Gerardo. January 13, 2015
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