Rated 4.2 out of 5 by 68
Rated 4.0 out of 5.0 by bjaune106 Last minute 2 day stay
On our family road trip, we decided to stay here at the last moment (reservations made the day before). I chose this location because it was close to the interstate. When we checked in, the girl at the front gave us our room key, so we grabbed our luggage and when we got to the 3rd floor, it turned out, they had JUST started to clean it. The housekeepers were great in making it speedy (without missing anything) while we waited out in the hall (we weren't going to drag our stuff down stairs). The room was clean and smelled great. The kids used the pool, we didn't, so can't rate it. The breakfast was great! Definitely enough for our 15 year old son. The ONLY disadvantage to this hotel was our room door didn't close properly. We had to slam it shut several times before it was latch fully.
July 24, 2014
Rated 5.0 out of 5.0 by A2man Nice place, nice people, nice location
The hotel is clean, top to bottom. Our room was well appointed, nice bedding and mattress, well stocked and functional bathroom. Breakfast was good. Nice location, easy to find and to get to Toledo attractions from.
July 18, 2014
Rated 5.0 out of 5.0 by Chip49441 Enjoyable Stay
Had a great stay with very friendly staff. Afternoon and Evening Staff - Katie, Daniel and Sarah - were most helpful in responding to any needs that arose. The Breakfast was great, and even ready earlier than posted time. Enjoyed my stay. Pool Water Temperature could be a degree or two warmer.
July 13, 2014
Rated 5.0 out of 5.0 by 2 Thumbs Up Best "last" place to stay before enetering Michigan off I-75
Have stayed at this location many times. Each time we are always pleased with service of staff and willingness to accommodate. While many youth sport teams stay here, they also are conscious of "adult" guests and keep close eye on rules to make sure everyone's stay is memorable.
July 9, 2014
Rated 5.0 out of 5.0 by BOHO Nice room
We had to be in town for a funeral. This hotel was the closest and was the best value of all the near by places
July 3, 2014
Rated 5.0 out of 5.0 by JAKDesigns Amazing staff & very clean facility
This is an excellent HIX, and this past year I have been to several that are dirty, stinky and staffed by unhappy and unhelpful people. So pleased with my experience here. Everyone working the front desk over the weekend was charming and thoughtful and helpful. And did I mention how clean and nicely kept all the areas were? Thank you for a great stay in an easy to reach location. A+
July 2, 2014
Rated 5.0 out of 5.0 We Loved Toledo!!!
We were in town to play the Megaton Music Fastival in Toledo and drove a red eyed 10 hour trip in. When we arrived, we were instantly made to feel at home! They allowed us to use their media room to store our equipment overnight and no one gave us a hard time about crunching in rehearsal time in the room before the big show. Knowing how exhausted we were after the long weekend they saw that we had, they even extended a late checkout time to us so that we could rest before getting back on the road. The staff at this hotel makes you feel like your visiting family! The cost can't be beat either.
June 25, 2014
Rated 4.0 out of 5.0 by JJMI Second time around
This was our second stay at this HIExpress. Our first stay was great, this time was quite different. Upon entering our assigned room we noticed a strong & unpleasant odor. Then after bringing in our bags & starting to unpack my husband, an electrical engineer, noticed the cover for the smoke detector unit was missing and the control wires had been pulled out and capped off with wire nuts. Thus making the unit inoperable and the room unsafe for occupancy. When our findings were made known to the desk clerk she immediately assigned us a different room, which smelled better and had a working smoke detector. (Thank you)
The next morning we went to the complimentary breakfast area about an hour after it opened. The coffee was good but we had to wait for plates & food replenishment was also slow......
We asked the desk clerk if we could extend our 11am checkout time & were told they would change our checkout to noon but anything over that would cost us $10 per hour. Is this a NEW IHG rule?
Being rewards members we try to stay at IHG facilities whenever possible and this location is convenient for our annual trip. However, next year we will probably try the Inn next door.
June 23, 2014