Rated 3.1 out of 5 by 21
Rated 3.0 out of 5.0 by checopare comfortable
I had issues with my ac and I received different room.
November 4, 2013
Rated 1.0 out of 5.0 by yaagy Very Bad THEY EVEN LIE TO YOU.
Second time I stay here, first time was kind of a reinaguration prep mode. Some things were not working, like the door to the excercise room never opened and staff walked by and never bothered to help or ask if I wanted to go in.. The lobby host attention was lame.
I decided to give it a second chance. This time the hotel was hosting a whole bunch of people from a cycling event arrranged by the government. The lobby host attention was lame again. And not only that, they did not mention I was a IHG member, so I asked if they had received it and they said yes. The "yes" sounded so false that I wrote it down on the registering form where you agree on prices and write down your email and so. And the lady even told me again, yes and here is the bag of candies we give to the IHG members. almost 3 weeks after the IHG rewards shows no stay at this hotel. And I call the hotel to ask for the Manager and they tell me they are not available, I ask what time i can find the manager and again i am told this is information they cant give out.
NEVER DOING THIS HOTEL EVER
October 30, 2013
Rated 3.0 out of 5.0 by Tris56 ok but less than normal Holiday Inn standard
I'm a gold member and I reserved a room with 2 queen beds. What I got was 1 queen bed and a sofa bed. Ok for an overnight stay but for a 4 day stay the sofa bed was terrible. The web site said that there was shuttle service to the airport, false advertising, I had to pay for taxi's. The staff was excellent as was the breakfast choices. The hotel and rooms were very clean and the area that the hotel is located is very convenient to just about everything. There is no restaurant in the hotel so with the exception of breakfast you have to go out for all your meals. I was not very happy to find a side door constantly propped open when a sign on the wall stated "For your protection this door is locked 24 hours. Use guest key for entry", I took a picture. I will not choose this hotel for future visits.
October 23, 2013