Rated 4.1 out of 5 by 78
Rated 3.0 out of 5.0 by Joba1933 Good average Holiday Inn Express.
This is a good average Holiday Inn Express. Stay on back side.
June 30, 2014
Rated 4.0 out of 5.0 by Yourredness Comfortable accommodations
Staff was very pleasant and accommodating. Rooms were comfortable.
June 25, 2014
Rated 1.0 out of 5.0 by Visiting Capital Not clean
The room wasn't cleaned. The sheets were not changed and there were hairs on them. The pillow cases were crisp and had clearly been changed. The sheets had clearly not been changed. The shower had used soap and shampoo bottles still in it. My husband said the hot tub was "disgusting". This property or at least some of its employees are taking short cuts.
June 23, 2014
Rated 5.0 out of 5.0 by Grant81 Newer HIE!
Had a very nice stay even though it was only for a few days. Very modern and cozy! The only complaint I would have is I could have used a bigger tv in my suite. Lol
June 13, 2014
Rated 4.0 out of 5.0 by Younggram Everything was great would stay here again when im in town.
Everything was great Would stay here again when Im in Topeka.
June 11, 2014
Rated 5.0 out of 5.0 by Arminger Topeka Trip
This was the very best stay I have had in a long time. I had been on the road for approximately 10.5 hours, and I am sure I would have had no problem sleeping anyway, but I was so impressed with everything in my room as well as the staff, that it made it that much more comfortable. Thye room and sheets actually smelled fresh!...Thanks, and you will see me again!
June 10, 2014
Rated 4.0 out of 5.0 by peabody575 Race stay
nice place to stay and easy to get to track good places to eat around inn and on the way to and from track
May 30, 2014
Rated 5.0 out of 5.0 by jerry1234 Don't get room 100 or any other close to the elevator
At first we were in 100. You constantly heard the noise from people going to the elevator on the 2nd floor. After the very cooperative manager changed our room it was excellent.
May 29, 2014
Rated 5.0 out of 5.0 by ScottyK1 Big Improvement over last year
I make frequent trips to Topeka, and I stopped staying at the Topeka North location because the internet speed was so bad. Because my usual choice on Wanamaker was full, I selected Topeka North.
I'm very pleased to discover that the internet problems have been fixed! I tested the speeds throughout my stay and averaged 9Mbps down, and 4.5Mbps up. I'm also happy that the wired ports in the room now work, so I no longer have to rely on Wireless.
This hotel just took my top spot over Wanamaker, and I look forward to coming to this hotel again.
May 28, 2014
Rated 5.0 out of 5.0 by AmyH412 clean , comfortable and excellent staff
The front desk man was off the charts!!! Not only did he talk me thru directions , offered me an escape route from severe storms and calmed me down
The room not only was nice, spotleess and quiet, it had new heat and air and didnt smell like a hotel
The hot tub and indoor pool just a bonus after a stresssful drive
Its also close to casinos and half the price
My only snafu was even after 2nd tray came out i just couldmt snag a biscuit , too many other travelers very minor deal
May 14, 2014
Rated 5.0 out of 5.0 by BOGEY6 good service and reasonable price
Front desk very nice. Temp in room hard to regulate was only complaint.
May 13, 2014
Rated 4.0 out of 5.0 by kmstdsme Internet is Fixed!
For those of you who had trouble with the internet at this motel, it seems to have been taken care of. I had absolutely no trouble with it during my most recent stay.
May 12, 2014
Rated 4.0 out of 5.0 by Yukker Good place
Nice, clean place to stay. Convenient location. More expensive than comparable hotels in the area.
May 7, 2014
Rated 5.0 out of 5.0 by Rob3287 Great place
Everything was perfect. And the price was very reasonable. Will stay there any time we are in Topeka.
April 13, 2014
Rated 5.0 out of 5.0 by Mmarkl SIgnificantly improved housekeeping.
I stayed at this hotel an January and more recently in April, 2014. I am pleased to write that the housekeeping has improved and is now excellent.
April 13, 2014
Rated 1.0 out of 5.0 by Dr. Tom Very nice room with comfotable bed
This is a newer hotel on the North side. It was well worth the trip to get there. I enjoyed a great night's sleep and was able to relax.
April 7, 2014
Rated 5.0 out of 5.0 by JaydJayk Great Stay @ State Wrestling
Had a great stay with great service and 2 restful nights sleep in the comfy king size bed!!
April 3, 2014
Rated 5.0 out of 5.0 by Travel32 Great Hotel and Staff
Stayed for business and will stay again at this Hotel when I am in the area next. Staff was wonderful, knowledgable and recommended a dinner close by that was great. Overall the room was comfortable, had a great set up for work and relaxation.
March 15, 2014
Rated 3.0 out of 5.0 by CantonOH terrible pillows
I've stayed here before and don't recall any concerns but, this 2-night stay I had trouble sleeping and I know the pillows were very uncomfortable. There were too big to provide comfortable head and neck support and no pillows is not an acceptable option for sleeping comfort either.
The breakfast options rating should not reflect this hotel but rather the chain itself - they're predictably mediocre, at best. Poor quality and bad nutrition is more accurate.
March 8, 2014
Rated 5.0 out of 5.0 by Davidhopingno1hasthisnick I would recommend because of the front desk woman
The stand out thing about this hotel is the woman at the front desk. She was funny, interesting and made you feel like you were the only one in the hotel! She deserves her salary to be doubled so that she doesnt have to work two jobs! Without her, this location would have been the same as any other holiday inn express.
March 7, 2014
Rated 4.0 out of 5.0 by Garrett311 Nice ...
Only real complaints are Internet is not very good slow both wired and wifi lags out. Rooms very nice but like most hotels walls paper thin. Front desk was helpful mostly no real issues. Breakfast was ok. Once again like most not much selection and processed food. Very little fruits or healthy options. Over all good stay and I will stay again if needed. Also most vending did not work.
March 6, 2014
Rated 5.0 out of 5.0 by M&M 44 M&M 44
Staff was very friendly. Hotel was comfortable and clean.
February 28, 2014
Rated 3.0 out of 5.0 by Midwest_Traveler Good staff, Rooms are clean, Internet is horrible
I've stayed here at least 4 times in the last 4 months. It's one of the better values in Topeka. It's not off the main hotel strip, so the rates tend to be a bit cheaper. The building is kept up well, the breakfast is the standard free breakfast fare. The staff is nice and friendly and the rooms and hotel is clean. The biggest issue I have and unfortunately it means I will have to spend 30 - 50 more dollars a night at a different hotel.
The internet is horribly unreliable. It just stops working, doesn't work, or is painfully slow at all times of the day. I don't have unrealistic expectation of free wifi in a hotel. I except to be able to do my reports for work. This means a stable connection if not a fast one.
February 12, 2014
Rated 4.0 out of 5.0 by JJCmom Comfortable room
Great room. Good service. Very clean. My only bad experience was with breakfast. My three year old daughter wanted pancakes. We didn't get down to eat until 9:40. When I tried to make a pancake I saw the machine was off so i turned it on. I was scolded by the lady tending the breakfast bar. She said that was off because it was out of batter. Rather than offer an alternative she then shut off the warming lights on the rest of the hot food.
February 4, 2014
Rated 5.0 out of 5.0 by FastMario A fine place to stayt in Topeka
The hotel and rooms were very clean and well maintained, and the staff was very courteous. I'd stay there again if I were to visit the area.
February 3, 2014
Rated 1.0 out of 5.0 by 42-steve Poor Experience
The bathroom in the room was dirty and had dried out dirty used wash rags hanging from the shower curtain rod. The mattress on the bed was either wore out or super soft and was like sleeping in a hole . We had originally reserved for 2 nights but left after the 1st night . We usually chose Holiday Inn Express and this was not a typical experience . The hot items on the breakfast bar were barely warm. The sausage patties were not browned or heated adequately. The scrambled eggs were cold
January 28, 2014
Rated 4.0 out of 5.0 by Happydriver Great place to stop
After a long day driving a clean and comfy bed! Slept like a log...
December 31, 2013
Rated 1.0 out of 5.0 by Jellis1929 Bad housekeeping!!! thin walls
This is my first ever negative review for a HI property and I have stayed in many over the years. I can not rate this hotel good in any category due to the extreme disgust I have with their housekeeping.
During my stay I notice that the housekeeper would miss cleaning part of my room and on my final night I notice that my bed was full of black hair. I had not noticed it up to this point so I do not know if the hair was there upon my arrival or I had been two tired after 15 hour days at work to notice.
To make sure that the bed was indeed nasty I looked under a set of pillows that I had not touched since my arrival several days earlier and sure enough the bed was full of black hair under the pillows (I have brown hair so it wasn't mine).
This coupled with the thin walls and terrible breakfast I have chosen to spend my next month in Topeka somewhere other than this hotel.
December 16, 2013
Rated 2.0 out of 5.0 by RW1972 Dirty
This is the first time I have experienced a dirty room at HIX, and it was disappointing. The bathroom had been "lightly" cleaned as stains and hair were visible. It was further disturbing to find the previous customer's leftover meal in the refrigerator, which was an indication to me of the lack of thoroughness of the housekeeping effort.
When I informed the front desk associate, she did not appear to be too concerned or offer any apology. She did say that she would inform the General Manager.
I will continue to stay at HIX, but not this location in the future.
December 13, 2013
Rated 5.0 out of 5.0 by Jennifer101 Poor Housekeeping
Our stray was for 7 nights.The room was very nice but there was bits of paper ,trash under the table at the end of the couch on the day of arrival & was still there when we left in plain view after 7 nights. Only one night when we got back in had our room been fully serviced but not under the end table.
After 4 days I went to front desk & told them that our room had not been taken care of except for the bed. We had no coffee, no bath towels, no drinking cups except for the ones I took out of the breakfast area to us. & the room had not been vacuumed in three days. BUT the bed was made!
We did love the hotel itself but they need to get a better housekeeping staff.
I should have complained right away but I am not one to usually complain.
December 10, 2013