Rated 3.9 out of 5 by 660
Rated 2.0 out of 5.0 by LLG8 Maybe just a bad room
Have stayed at this location before and the rooms have varied in cleanliness/comfort, but this last stay on 4th floor was the worst room I have stayed in by far. The beds were uncomfortable, squeaky, sway in mattress, bathroom had hair on tub and floor and the carpets were dirty and stained.
Breakfast was very good, and staff very friendly/helpful.
October 4, 2015
Rated 5.0 out of 5.0 by PhilaBookman Not the Negativity of Other Reviews.
Long after I had made my reservation but before travelling to Toronto for a week's vacation I read several very negative reviews of the hotel. Terms used were: "tired," "not well maintained," "in need of upgrading," etc.
I am a seasoned traveller. I travel a lot for business, on the road at least a month every year. I do not stay at any one hotel chain: I only stay at Holiday Inns occaasionally, if the location is right.
The location of this one is great. The service is great. The hotel is NOT tired, not in need of upgrading. It is well maintained.
My stay was good, relaxing, and a very good value for the money. One review said the rooms were small: Mine certainly was not.
One review complained that the wifi was "a joke." It is totally adequate for email, browsing the web. One should upgrade if one is doing any kind of streaming or gaming. But the wifi login makes that perfectly clear.
I will definitely stay here on my next trip to Toronto.
October 3, 2015
Rated 5.0 out of 5.0 by oldalex I like this hotel
Hotel was in a great location as jumping off spot to visit the sites of Toronto. Stayed on the 16th floor which gave my wife the city views she likes in the morning and night.
All the staff that I met from the front desk, cleaning , and breakfast personal were courteous and professional.
Breakfast was okay and available even when one day all the Blue Jay fans came down and then a very large group of teen age girls 60 or 70 came in.
At night for dinner their are lots of restaurant choices near by, esp. on Front street. A longer walk to Eaton Center or along Dundas there are many,many more restaurants.
October 3, 2015