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Rated 4.3 out of 5 by 50 reviewers.
Rated 5.0 out of 5.0 by GREAT OVERNIGHT REST VERY easy to access from highway. clean quiet and pleasant June 15, 2014
Rated 5.0 out of 5.0 by All the comforts of home - plus! I love this hotel. It is clean, comfortable, reasonably quiet. Efficient without being pretentious. All of the staff are always pleasant! I always arrive exhausted but leave relaxed and refreshed. Check in is always quick, efficient, and responsive to my needs. Checkout is totally painless and wait-less. It's a Holiday Inn Express, so don't expect a 4 star hotel! But they don't cut corners or treat you like a transient, either! The common areas are always very clean and comfortable without ever being shabby. I always feel safe and that the staff looks out for its guests . Over the years, I've stayed all over Tracy. This is stellar. I'd never stay anywhere else since I discovered this. June 12, 2014
Rated 5.0 out of 5.0 by Beautiful Property We stopped on our way home from Santa Cruz....still had 3 hour drive and we're worn out. We had no reservation. The staff was helpful and friendly. The hotel is absolutely beautiful. Our room was clean and bed comfortable. Would definitely stay again. June 11, 2014
Rated 5.0 out of 5.0 by comfortable room and great service We were only here for one day and one night, but everything was superb! comfy beds, clean bathrooms with plenty of clean towels. The sheets, and above all the pillows were great! Thank goodness you have soft, and hard pillows, my Husband likes the hard and I like the soft! Barbara June 10, 2014
Rated 4.0 out of 5.0 by Clean hotel in small town Overall decent stay at the Holiday Inn Express in Tracy, CA. Was there for business. Hotel was clean and the staff was super friendly. Only concern was how small the fitness room was with one treadmill. During my stay of 4 days there were other guests trying to maintain their fitness routine and on two different days, I had to make multiple trips in order to secure and use the treadmill. Other than that the hotel met expectations based on the cost. June 4, 2014
Rated 3.0 out of 5.0 by "Average" Stay When researching hotels in Tracy this hotel came up as Express & Suites. However upon check in signs on hotel were only "Express". Why? Was thus hotel recently upgraded to "Suites"? Maid was still cleaning room assigned. Clerk assigned another room. Room condition: No kleenex tiisues, only one trash can, slight musty smell, badly worn carpet in a few spots. Hotel side door would not latch closed. Informed front desk. Door was fixed. Nice to see that management "reacts" to customer input. A "proactive" approach would make this a mush better place to stay. May 20, 2014
Rated 4.0 out of 5.0 by Great stay for reasonable price My wife and I came to visit family in Tracy 5/1 thru 5/6 and settled in very nicely to the room.We found the location very conveinent to our family plus the day trips we took into San Fran,Half Moon Bay and Santa Cruz during our stay.Only knock on property is the driveway entrance as it is located between two gas stations and initially hard to spot upon first arrival,but was no problem after that.We would stay here again and probably will next year when we return to visit again. May 12, 2014
Rated 5.0 out of 5.0 by Nice Property Nice clean location with great staff at check-in. Nicer lobby than most other locations. I will be back on future trips. May 5, 2014
Rated 5.0 out of 5.0 by Convenient Location, Very Clean This is a great and easily-reached location. Staff very friendly, breakfast hot. February 24, 2014
Rated 2.0 out of 5.0 by BAD Experience It's very unfortunate my car was vandalized and broken into during my last stay at the hotel. It happened in a matter of 20 minutes after I checked in on 2-1-2014. Coats, jackets and several pairs of boots and sneakers and gifts for the family were stolen. There should be a security 24 hours going around the hotel to make guests feel secure and relaxed. February 18, 2014
Rated 4.0 out of 5.0 by Comfortable stay whilst working away. Very friendly staff. The hotel is in a very accesible location with Denny's across the road and Gas stations at the entrance. I would stay here again and recommend to others. January 7, 2014
Rated 5.0 out of 5.0 by Most Comfortable Beds EVER. These beds are wonderful! We thought the price was a little hefty, especially considering there are alternatives across the highway, but the bed alone made the price worth it. The breakfast quality was surprisingly good, we were expecting continental breakfast muffins and juice, but they had biscuits and gravy, eggs, pancakes, sausage, and more, and the coffee was excellent. January 5, 2014
Rated 4.0 out of 5.0 by Good experience Everything was as expected except the breakfast derive. It was skimpy in that it was always short of one item or the other. Half and half one time, eggs another time, or sausages still another time. Not sure whether this was an attempt to avoid wasting food, poor staffing or management instructions to keep things at a bare minimum but it was obvious and annoying December 30, 2013
Rated 5.0 out of 5.0 by Good place Very confortable beds, good place, cleanliness and good atmosphere... December 29, 2013
Rated 4.0 out of 5.0 by Good place to stay.. :o) The staff was great, received extra towels, coffee, etc. with no promblems. I've stayed here before and would stay here again. December 27, 2013
Rated 5.0 out of 5.0 by Good location. Good location. Right off the freeway but no big truck parking. December 21, 2013
Rated 3.0 out of 5.0 by Very clean facility The place was a clean as could be, and the folks were very nice.......But the beds were very uncomfortable, my son even slept on the floor. There was a foul odor in the air outside but it did not make it to the interior of the hotel....Not much the hotel could do about it as we heard there is a sewage plant close by. Better signage would help, there is a driveway between two service stations, not very well marked December 3, 2013
Rated 4.0 out of 5.0 by Excellent location and staff. Everything was nice and up to par except for the carpet in the room. It had many stains that are not expected in a Holiday Inn place. That was a little disappointing. November 13, 2013
Rated 4.0 out of 5.0 by Great front desk staff. The front desk staff was great, we had a small problem upon check in and it was taken care of in a very professional and friendly manor. The only problem I had with the stay was that the first breakfast, we were there by 6:30 am and the food was cold and the biscuits were not fresh. The coffee was also lukewarm. Thank you for making our stay a good one. October 18, 2013
Rated 3.0 out of 5.0 by just OK Not up to Holiday inn standard, Linens and bed old. The location is Tired I think every one was related, If I wanted a family run hotel I would have gone to a no name location October 14, 2013
Rated 5.0 out of 5.0 by Nice Room Check in was easy and staff was friendly. Property location was clean and organized. October 13, 2013
Rated 5.0 out of 5.0 by Really First Class Just about everything about this motel is first rate: the cleanliness; quality of furnishings throughout the building, TV, Wi-Fi, bed, bed linen, towels, plumbing fixtures, pool, reception/lounge area; availability of newspapers; and the breakfasts. The military discount was much appreciated too. There were three small.items that could be improved: 1. the water in the hot tub wasn't hot, 2. there were no free weights in the exercise area (though the facility document said there were), and 3. the computers need a visit by a "techie" to remove extraneous software/files and insure that recent editions of commonly used software is available. (I couldn't print my boarding passes, which normally is a pretty routine task.) I would definitely stay here on a return visit to Tracy. October 2, 2013
Rated 5.0 out of 5.0 by Kudos to The HIE in Tracy We found the Holiday Inn Express in Tracy to be excellent in all respects. It was immaculate and in very good repair. It was clean and bright and the staff was friendly and helpful in every way possible. I was very impressed with how nicely the rooms were kept and how well organized everything was at the hotel.. It was an outstanding experience and we will certainly stay there again on our next visit to Tracy. September 24, 2013
Rated 2.0 out of 5.0 by Outdated This hotel is outdated, the internet service offered here is unreliable, slow, and just plain doesn't work sometimes. During stay the washing machine and dryer did not wash my clothes or dry them and by that i mean soap was still in the clothes they were soaked after the spin cycle, the dryer took 4 cycles to dry even after i hand rung my clothes out. The room keys quit working every 3 days. Bottom line, it is cheap but outdated and terrible breakfast, September 15, 2013
Rated 3.0 out of 5.0 by tv didn't work overall good hotel with exception of the one amenity you have in your room. My friend stayed in a different room and had the same problem. If you have nothing to do but sleep, this is a clean hotel. August 31, 2013
Rated 5.0 out of 5.0 by Tracy's Best The Express is new, fresh, very clean and not smelling of chemicals. It is very quiet, you can't hear neighbors or the highway. Staff is very friendly and efficient. All of the fitness equipment is in good working order. The breakfast foods are fresh, well prepared, and well stocked. The rooms are very clean and linens very fresh. The TV has a huge variety of channels including A&E so i could watch Longmire. Loved my stay August 30, 2013
Rated 5.0 out of 5.0 by exceptional for the price This is a modestly priced property that delivered a very nice room, a decent breakfast and very nice staff. We'd recommend this hotel for anyone crossing the Central Valley or someone who has business in the Tracy area. This the second HI Express we've stayed in during the past 7 months and both were very nice hotels July 29, 2013
Rated 5.0 out of 5.0 Friendly staff, lovely room, great breakfast! This was my first visit at this Holiday Inn Express. The staff was very friendly and accommodating. Our baseball team had a tournament so there were many boys running around the hotel. The boys loved the pool and hot tub. The rooms were spacious and very clean. The breakfast was incredible; there was something for everyone (and it's free!). We had a very nice experience at this hotel and will go back again when we are in the area. July 26, 2013
Rated 5.0 out of 5.0 by Nice place wife and I were just a walk-in -no reservations. Tired from all the traveling, we saw the hotel sign and drove in. Really surprise of the size of this place. Lobby was huge, and our room was a nice size as well. Quiet place, able to relax on this leg of our journey. No complaints to speak of. We would stay again should we be in the area. Nice small hot tub and pool June 24, 2013
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