Rated 4.5 out of 5 by 178
Rated 5.0 out of 5.0 by faberya Good stay, as usual!
Great room, super friendly staff! Always satisfied at this hotel! Love it!
May 16, 2015
Rated 5.0 out of 5.0 by The Hmfic nice and new
easy on and off to 70 places to eat near by with good prices
May 15, 2015
Rated 5.0 out of 5.0 by Starviewstoves Clean and Comfortable
A very nice stay bedding for sleep very comfortable
May 11, 2015
Rated 5.0 out of 5.0 by Macdaddi Good Coffee and comfortable bed.
I really like having coffee available 24 hours a day. We always need a roll away bed as there are 3 of us. The bed is comforable.
May 6, 2015
Rated 4.0 out of 5.0 by DEF54 Dissappointed
I've stayed at many IHG (and this particular establishment# for work purposes the last three years. The staff and accommodations have always met my expectations until tonight. I spend considerable time working in my room for preparation of the next day's meeting. The work requires a work surface larger than 24" desk top. Usually I make do. Tonight I knew I had to put in several hours and thought a larger work surface would make the job go easier. I stopped at the front desk and asked if an additional work desk was available and was matter of fact said No. There was no desk that could be brought to my room. I mentioned my Gold Elite status hoping it would mean something to the front desk people showing my brand loyalty to IHG Hotels. Didn't faze the two young front desk people. I politely #or so I intended it to be polite# asked if there were any card table types available. Nope and that was pretty much it. I did not want to use the business center due to not wanting to take more than my share of space in a public use facility. I was truly disappointed. When I got to my room to make room on the small work space I was also disappointed to note that the coffee supplies were not replaced by the cleaning room attendant after they cleaned the room. I don't ask for much during my stays but I thought a little more effort could have been made and at least make it look like they went looking for a table or even suggest that if it was just for one night I could borrow one from another room that was not occupied. This coming July I may take the option and check out the other hotels in the I-70/Dallas Pike area to see if they are more accommodating.
May 5, 2015
Rated 5.0 out of 5.0 by Obx87 stay
Nice stay , clean updated rooms. Will stay again in the future. Travel plans to Florida, with Holiday Express on our list of hotels to stay.
May 3, 2015
Rated 5.0 out of 5.0 by OVAC TOURNY SOUTH TENNIS
This is our second year at staying at this particular Holiday Inn Express. We stayed four days and nights with 12 high school student athletes. They loved the pool and the accommodations. We plan on staying again next year.
Excellent management and staff.
May 1, 2015
Rated 2.0 out of 5.0 by TN Land Owner Cleaning Staff Negligence
The staff overall was very accommodating, rooms were clean and the overall stay was OK. The cost was higher than I normally pay. I had to extend my stay and the junior staff was going to make me check out of my room and move to another room that was similar, but not the exact class I was in. This was handled later by a more experienced staff member. The real issue occurred on the day before my check-out. I left the room at 6:00 am and when I returned over 12 hours later, there was a towel stuck under my door keeping it wide open. It appears the cleaning staff had dropped it on their way out and left my room wide open all day long. I hate to rate all the staff low for this incident, but it was pretty significant for me to have all my belongings left available for anyone to take. This is two issues in the last month that I have had with HIE.
May 1, 2015