Rated 4.1 out of 5 by 128
Rated 5.0 out of 5.0 by EJMO Excelente atención del personal
Gracias al personal por su trato profesional, cortes y educado; siempre atentos a ayudar.
April 14, 2015
Rated 5.0 out of 5.0 by LLBean Greatly Satifsying Stay
The room, staff, food, and accommodations were exceptional. The room very clean, comfortable, and decorated tastefully. Due to the location there was no outside noise noticeable at night so we slept peacefully. The front office staff were extremely courteous and helpful with insight into local foods, attractions, and customs. The stay was excellent!
April 10, 2015
Rated 1.0 out of 5.0 by asil_27 Unhappy with condition of rooms
The grounds were beautiful and the hotel lobby areas were very nice. The eating area was large and nice and clean. The quality of the food was great, but the variety was minimal as we had the same food everyday.
We had a number of problems including: a/c not functioning properly and needing to be moved; ant infestation that was 'cleaned', then came back the next day; paid for a room with two beds, but ended up sleeping on a sofa bed.
The hotel staff made a small effort to mitigate these things, but for the price of the hotel, and the low level of amenities at this hotel, we did not receive any of the value that we were paying for.
The staff were for the most part great (with the exception of a few of the female front desk staff that were cold and unapproachable).
We do not think that we will be staying here on future stays. Not worth the money paid.
April 8, 2015