Rated 4.0 out of 5 by 92
Rated 4.0 out of 5.0 Great staff and handy location
The facility provided the interim rest I needed during my travel layover. The staff were very nice and informed me of the available services, options and local resources. I look forward to passing through in the coming months as I again pass through Trincity.
December 23, 2014
Rated 4.0 out of 5.0 by paezjun Excellent hotel
This is an excellent hotel to stay, with nice rooms and good, clean facilities.
December 18, 2014
Rated 5.0 out of 5.0 by FRCF Great Hotel
Friendly staff, great complimentary breakfast, quiet and private surroundings !
December 17, 2014
Rated 3.0 out of 5.0 by laurie1 not my favorite place to stay
I missed a flight and had to stay at a hotel at the last minute so I ended up at the Trincity Holiday Inn near the airport. I arrived late, the staff was grouchy and difficult. The room air conditioning did not work and there was no breakfast available the following morning when I had to catch my next flight--well after the stated breakfast time.
The shuttle driver did not announce his presence but rather he drove me to the airport alone despite the fact that several other people had asked the staff to let them know when the driver arrived. Other than the lack of air conditioning, the room was comfortable and relatively clean.
December 15, 2014
Rated 4.0 out of 5.0 by robboe Great Rooms, Excellent and friendly staff
I have been coming to the Holiday Inn when I come to Trinidad for business trips. The experiences have been very good all around. This time I must pay special commendation to the housekeeping staff. They were friendly and very accommodating. The service given to my room was excellent. Keen attention paid to all details. Kudos. The front office staff was very helpful and friendly. Check-in and check-out was without any problems.
Restaurant area needs some work. Basic continental breakfast -that I understand, however they need to be quicker on the cleanup. That was terribly slow and I had to request table cleanup one occasion. Also food replenishment needs to be quicker too. Basically this boils down to staff vigilance.
December 12, 2014
Rated 2.0 out of 5.0 by scribbler45 SHUTTLE
Informed reservations that I will be arriving past midnight due to flight arrival. Waited for shuttle at the airport and finally was told it stops running at midnight. Taxi at this time of the night costs $26.00 for a five minute trip. The lady at the front desk could no be bothered about my complaint.
December 6, 2014
Rated 4.0 out of 5.0 by newleo Comfortable, clean and convenient
Comfortable, clean and convenient
near to the mall (be sure go go early, it closes around 7:30pm)
December 1, 2014
Rated 2.0 out of 5.0 by Skipper Jack Unreliable airport shuttle service
The airport shuttle driver kept me and two other guests waiting over 40 minutes late at night for a pickup from the airport. This, for a 5 minute shuttle ride to the hotel.
His excuse was that "he had to go get gas," Well, really, it was clear from the evidence that he had decided to go on a dinner break, hoping that no one would show up for that hour's scheduled shuttle pickup.
I'm not sure what was more irksome, the driver's behavior or the front desk staff's complete lack of interest in the matter.
The only reason for this hotel's existence is the proximity to the airport. You would think that they would try and get the shuttle service right, under the circumstances.
November 28, 2014