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Rated 4.0 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by convenient to Piarco airport This is a good hotel in a location close to the airport, which makes it ideal for catching early morning flights. The shuttle service to the mall and airport is great. The rooms and service are excellent. October 25, 2015
Rated 3.0 out of 5.0 by The Good & The Bad I have stayed at this hotel every year since 2006 and there is a slow slide in the service it offers when compared to my previous stays and other Holiday Inn Express units I stay at. I stayed at the hotel on four nights last week; 13th, 15th to 17th. The upsides of this hotel are the airport shuttle, the friendliness and efficiency of its staff, its proximity to the airport and the pool. The rooms are good and the pool is an excellent amenity. The biggest downside is that there is no internal catering at all; in the past this was not an issue but it now has links to two external food delivery outlets only and the service provided by them is at best abysmal. On the evening of 17th it took 3 hours to receive a pizza from Pizza Hut despite it being less than half a mile from the hotel; there are also no menu options displayed in the hotel reception for either the Pizza Hut or KFC outlets so it is difficult to order in! I cannot understand why this hotel does not hold food items for sale, the others I stay at do and this is a great idea. October 19, 2015
Rated 5.0 out of 5.0 by EPIC Weekend Staying at the Holiday Inn Express for my birthday was an enjoyable experience, my stay their placed the crow onto my birthday celebration, Thank to your staff I will recommend my friends and family. October 7, 2015
Rated 3.0 out of 5.0 by Review of Holiday Inn Express, Trinidad The breakfast was very poor. Bathroom had not been cleaned. Shower curtain rod was broken. Front desk staff very short and took phone calls that came in during my conversation with them. October 2, 2015
Rated 1.0 out of 5.0 by Queja de cargo Estimados, En mi ultima visita solicite el servicio de cena al mall, y se suponia que el transporte debia recogerme a las 10:30pm. Esa noche eran mas de las 11:00pm y el bus no llegaba por lo que reclame al personal que no iba a pagar por esa cena debido a la irresponsabilidad del servicio de transporte. Pero de igual forma el hotel irresponsablemente me cargo una cena que jamas tuve. Esto no es aceptable, que debido a la irresponsabilidad del personal de transporte no tuviese una cena y para mas me cargasen ese monto. Exigo respuesta. September 28, 2015
Rated 5.0 out of 5.0 by Enjoyable Weekend My stay at the holiday inn exprees was very husband and I enjoy the moment of being pampered .not having to do anything,your staff was excellent keep up the good work. September 27, 2015
Rated 4.0 out of 5.0 by Great hotel I must overnight in Trinidad to complete my trip, and this hotel never disappointed me. An old slogan of Holliday Inn "the best surprise is no surprise" fully applies. You get exactly what you expect. This hotel has a great value/cost in the area. September 24, 2015
  • 2015-11-27 T11:45:40.228-06:00
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