Rated 4.0 out of 5 by 90
Rated 5.0 out of 5.0 by FRCF Great Hotel
Friendly staff, great complimentary breakfast, quiet and private surroundings !
December 17, 2014
Rated 3.0 out of 5.0 by laurie1 not my favorite place to stay
I missed a flight and had to stay at a hotel at the last minute so I ended up at the Trincity Holiday Inn near the airport. I arrived late, the staff was grouchy and difficult. The room air conditioning did not work and there was no breakfast available the following morning when I had to catch my next flight--well after the stated breakfast time.
The shuttle driver did not announce his presence but rather he drove me to the airport alone despite the fact that several other people had asked the staff to let them know when the driver arrived. Other than the lack of air conditioning, the room was comfortable and relatively clean.
December 15, 2014
Rated 4.0 out of 5.0 by robboe Great Rooms, Excellent and friendly staff
I have been coming to the Holiday Inn when I come to Trinidad for business trips. The experiences have been very good all around. This time I must pay special commendation to the housekeeping staff. They were friendly and very accommodating. The service given to my room was excellent. Keen attention paid to all details. Kudos. The front office staff was very helpful and friendly. Check-in and check-out was without any problems.
Restaurant area needs some work. Basic continental breakfast -that I understand, however they need to be quicker on the cleanup. That was terribly slow and I had to request table cleanup one occasion. Also food replenishment needs to be quicker too. Basically this boils down to staff vigilance.
December 12, 2014