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Rated 4.1 out of 5 by 67 reviewers.
Rated 5.0 out of 5.0 by Great Place! This was my 2nd stay here in 3 months and it was as great as the 1st visit. The staff is super friendly and attentive, the rooms are spacious and clean and what I like most is, it's out of the way, yet close to everythng. I have already booked a 5 night stay in April to use as base point to explore Oregon and Washington. While there, they experienced the worst snow and ice storm in over 20 years and the staff stayed over night and made sure everyone was safe and offered updates on the road conditions. Can't wait until April. February 20, 2014
Rated 5.0 out of 5.0 by Great service & friendly staff The staff at this location have always been very friendly and helpful:) We are "platinum" members... This is one of the only locations we have stayed at where they ALWAYS give us the upgrade we are supposed to get at check-in! All of the staff we've dealt with have been especially cheerful!! Also... very comfortable beds!! This is usually a quick stop for us, but we appreciate the service :) February 10, 2014
Rated 5.0 out of 5.0 by Very comfortable Was perfect for an overnight stay. The front desk clerk was extremely courteous, placed us in a room that was exactly what we wanted. Parking was fine. Nearby food options within a 5 minute walk. Breakfast was the usual HI Express fare. February 10, 2014
Rated 3.0 out of 5.0 by Oh, my aching back I really want to love this hotel and give it a great review. The staff is very pleasant, the room is lovely and they allowed our dog to stay for free since we are Platinum Elite members. There is a Shari's coffee shop in the parking lot that delivers for free and they charge the meals to your room. That was very convenient since we had a long, tiring day. The bed, however, was so hard and uncomfortable that I couldn't sleep. Luckily we had a suite with a sofa and I was able to curl up there for a few hours of sleep. If you like a very, very firm bed, I would recommend this property. My husband likes a firm mattress and slept well, so at least 2/3 of us got a good nights rest. The dog brought his own bed. February 8, 2014
Rated 5.0 out of 5.0 by Home Again My elderly Mother, her dog, my Service Dog and I, wearily arrived for another visit to our favorite hotel, Troutdale's Holiday Inn Express. Such a warm feeling driving onto final turn leading to the hotel. Then, upon arrival, being greeted as a friend by the great staff. I have written reviews before, so won't go into detail how well they treat everyone who enters the front sliding doors, how we enjoy the variety of pillows on the beds, the cleanliness of the rooms, except to say they certainly maintain a wonderful staff doing their best for the customers. January 18, 2014
Rated 2.0 out of 5.0 by My room smelled strongly of stale cigarette smoke. While I greatly appreciate being able to bring my pet with me as I travel, I am a non-smoker and in this hotel, it seems that "pet rooms" are the former "smoking rooms". The room reeked of stale smoke masked by air freshener. My dog was fascinated by something under the bed, so I bend down and lifted up the dust ruffle around the bed. Evidently no one had moved the bed (despite the fact that the bed frame had wheels) and vacuumed underneath it in years. It looked like a trash bin under there. The rest of the room was very basic - no thermostat, just the old noisy manual room heaters. Not a very comfortable place to spend the night. January 5, 2014
Rated 3.0 out of 5.0 by Not up to par with other Holiday Inn Express The elevator was broken, a lamp was broken, and the tub drain was broken. The layout of the room is bizarre... The toilet and tub are in the tiniest room possible, and the couch for the suite faces the bathroom vanity sinks instead of the television. There is no place to plug in the coffee maker where it is sitting, so you have to move it across the room to use it. And there was only one trash can, no where near the bathroom or vanity. A very awkwardly designed room compared to other Holiday Inn Express properties. January 1, 2014
Rated 2.0 out of 5.0 by Extra Firm Matress Not sure what was worse, the extremely hard mattress or the truck stop. Semi trucks with motors running all night isn't what I consider peaceful. January 1, 2014
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