Rated 4.2 out of 5 by 56
Rated 4.0 out of 5.0 by Evrim great value & helpful staff
The staff was very friendly and have informed me about my transportation to the downtown and airport. Rooms are comfortable and spacious as usual.
November 25, 2013
Rated 4.0 out of 5.0 by funnel1 great service
Stayed here twice both times great service clean rooms pleasent staff
November 13, 2013
Rated 5.0 out of 5.0 by BD2010 Nice hotel, very friendly, good location!
We've stayed at the HIE Troutdale a few times now, as it's in just the right location for us as we're traveling to visit the relatives, and it's consistently one of the friendliest check-ins we've experienced. The young women who staff the front desk for evening have always been efficient, friendly to chat with, and kind to our little daughter. Once she even got a goodie bag (just past Halloween, I think), and the little snacks at check-in for priority club members were more interesting than the usual chips (cheers for the rice krispie cookie!). Our rooms were nice, the decor is tasteful and the ribbons on the interior hallway remind me of the nearby river, and the breakfast is good. I think this one had a shower cap amongst the amenities, helpfully. The location on the Columbia Gorge is perfect (but the entrance to the hotel's driveway is super easy to miss, and then you have to go around the block to get back to it), there's a Shari's across the parking lot, and there are two coffee shops in a shopping center just up the hill, if you like to start off your morning travel in style (there's coffee in the hotel, too, of course).
November 11, 2013
Rated 5.0 out of 5.0 by Clawmaster Clean and Comfortable
Very friendly and helpful staff, The room was clean and comfortable
November 4, 2013
Rated 4.0 out of 5.0 by 6sww Convenient
This place was upon recommendation of a wedding party happening at Edgefield. It was very conveniently located and offered a shuttle on the night of the wedding. The staff is amazing and very helpful Even in some misunderstandings, they remained very apologetic and upbeat!
It was nice to have breakfast provided every morning. We did not use the pool but other families there for the wedding took advantage of it being there.
If you want to have access to the city of Portland, or if you want to watch AMC, definitely choose another property. Also, be careful venturing out to get a drink at the truck stops.
October 14, 2013
Rated 3.0 out of 5.0 by Kenda Better serive cant be found
This is not a luxury property and i suggest breakfast elsewhere, but they won me over with their service.
Huge thanks to all of the front desk and back end staff. My travel schedule had been hectic and this was a last minute booking. The staff did everything in their power to make me feel comfortable and well cared for.
October 12, 2013
Rated 5.0 out of 5.0 by Louise4 Priority Club recognition; excellent breakfast
This facility seems to value Priority Club members regardless of level and it was appreciated. The upgraded room was very clean, the mattress seemed like it was new. The breakfast consisted of all the usual selections, but added two meats and potatoes; all warm dishes had covers to keep them hot. The attendant was very efficient and kept the area clean and refilled as needed. Some places have the attendant doing double duty at the front desk, but not here. Friendly staff, very clean facility, great place to stay. We will definitely come back.
October 11, 2013
Rated 5.0 out of 5.0 by Clawmaster Great Stay
Excellent hotel! Staff was amazing! Would stay again if in the area!
October 4, 2013