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Rated 4.1 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Still a favorite! I can't say enough nice things about the staff at this hotel. They are always welcoming and friendly. The beds are a little hard, so they put 3 comforters under the sheet for us to act as a pillow top. We have gotten there early enough recently to enjoy the warm cookies, a really nice touch. The location is convenient and the food choices nearby are good for quick meals while working. The service at this hotel is head and shoulders above other IHG properties in the Portland metro area. We stay at this and other properties between 4-8 days a month, so we are very familiar with the levels of service.Other properties could learn from this location! July 17, 2014
Rated 3.0 out of 5.0 by Decent room in a good location Located right off the highway made this convenient to explore the area while we were in town for a wedding. The bed and pillow left a lot to be desired; we both prefer firmer mattresses and pillows. Most other Holiday Inn Expresses we have been to have updated bedding to be adjustable. Seems to be popular in the area but having the sink in the main room instead of the bathroom was a bit odd. After eating lunch on a Saturday, we returned to our room for about 2 hours to get ready for a wedding. While getting ready, someone from the cleaning crew stopped by; we informed her what we were doing and when we'd be out of the room. Our room was never cleaned. July 17, 2014
Rated 5.0 out of 5.0 by Clean and comfortable friendly staff We enjoyed our stay at the Holiday Inn Express located in Troutdale Oregon. The staff was very friendly and helpful, room was very clean and well stocked with everything we would need and smelled fresh and clean. Our bed was very comfortable and the area was quiet. July 9, 2014
Rated 5.0 out of 5.0 by bed good food not good room bed ok appearange ok front desk okay July 8, 2014
Rated 5.0 out of 5.0 by Wonderful staff From the first call I made for reservations until we checked out our experiences with this motel and its staff was excellent. They sent confirmations after making the reservation and a couple of days before our stay. There were 5 rooms with our family and the staff called before to make sure all our needs were met and waiting. I'm very aware of cleanliness and I didn't find anything that had not been cleaned. There are white linen and comforters on the beds, 2 soft pillows and 2 firm pillows. Our whole family was impressed. July 7, 2014
Rated 5.0 out of 5.0 by Well Equipped Rooms We stayed in a room with two queen beds and I was surprised to find a love seat sitting area as well as a small table for two. The room also had a larger than average refrigerator for a hotel room and a microwave. The beds were very comfortable. The only thing that needs improvement at this location is the breakfast. We went down to eat at 8 am and they were out of many items and there was no OJ only a very watered down passion fruit drink. This is a great location to stay at while doing activities in the Columbia River Gorge or if you are attending a concert or function at McMenamins Edgefield. July 2, 2014
Rated 4.0 out of 5.0 by Clean and comfortable Clean and comfortable room and hotel. Front desk staff were friendly and very helpful. Getting into the hotel is a bit awkward, it's easy to miss the turn in. The hotel is located on a one-way frontage, so if the turn is missed you have to go to the other frontage road on the other side of the freeway, there is no way to access the hotel from behind it. It is awkward if you don't know the area. July 2, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Pillows Enjoyed my stay and will definitely be back if in the area. July 2, 2014
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