Rated 4.2 out of 5 by 57
Rated 5.0 out of 5.0 by Clawmaster Great Stay
Excellent hotel! Staff was amazing! Would stay again if in the area!
October 4, 2013
Rated 5.0 out of 5.0 by Lil38 Good Stop Over
We stayed at this hotel during a fishing trip on the Columbia. We were up early to fish and when we returned in the afternoon asked that we not be disturbed. No problem! The room was clean and the bed had PLENTY of pillows. I would recommend this hotel.
September 27, 2013
Rated 4.0 out of 5.0 by EKT75671 Great Service
Staff was very helpful by checking in me early after a flight from the east coast. This allowed me to get some rest and refresh before attending to business during the evening.
September 24, 2013
Rated 4.0 out of 5.0 by Cgaspero Good Stay
Clean room and well prepared breakfast. Difficult to find hotel because it is not adequately signed. After that the experience was good.
September 22, 2013
Rated 5.0 out of 5.0 by fatdaddy Great Staff
Everyone was very nice and helpful. Close to restaurants.
September 17, 2013
Rated 3.0 out of 5.0 by Jdcyellowrose Driver
I stay at Holiday Inn Express hotel a lot. But I was disappointed with this one. Carpet was worn in the room. Bathroom fixtures wear old and a bit rusty, the stopper did not work in the tub. The pool and hot tub were dirty and the water looked murky. As a truck driver I don't always have a lot of options on places to stay. I have stayed at this hotel before and do not remember it being this way.
September 7, 2013
Rated 4.0 out of 5.0 by FrankyJ Close to the 84
First off pulling into this place turn early into the gas station if you are in doubt! If you miss the turn you have to go on a two+ mile loop to get back to the hotel. That was frustrating. They would benefit from a better sign. Other than that very comfortable.
September 4, 2013
Rated 1.0 out of 5.0 by H139 Would not recommend
Floor was dirty. Very noisy. Asked for a glass,could not supply one.
August 31, 2013
Rated 1.0 out of 5.0 by East212 Disappointed in staff
We stayed Sunday night and when we left I had left a few things in the room. I called them immediately Monday and they stated there was nothing in lost and found and the head house keeper was out until Wednesday. I guess they were unable to check with the room cleaner at the time? I called back and everyone seemed unwilling to check on the items their employee obviously stole. Very disappointing.
August 21, 2013
Rated 3.0 out of 5.0 by PacificCoastSunset Nice "average" hotel
Our room was clean, including the sheets and towels. We had a king suite, and it was a comfortable size. I thought the bed was comfortable, and enjoyed that there were two pillows, one marked "firm" and the other "soft."
Did not interact much with employees, but the one I did speak with was polite and courteous.
I would definitely stay at this hotel again in the future when visiting Troutdale.
August 20, 2013
Rated 4.0 out of 5.0 by WAJen Great Location
I have stayed at this hotel before but when it was in a newer building on the other side of the road. Over all the new hotel is ok. They did remodel it but the bathrooms seemed to just get a fresh coat of paint, the water pressure was bad and the ac did not seem to cool the room properly. But with that being said we did get there early and they upgraded us for free cause our room was not ready. When we told them about the ac they looked at it right away. The cost to do laundry is the most a have ever spent to do laundry in any hotel.
August 17, 2013
Rated 4.0 out of 5.0 by deborah71 Convenient location
We stayed two nights at this hotel which was recommended for the out of town wedding guests for my cousin's wedding. We found the hotel to be comfortable with a good breakfast buffet. The front desk was very helpful and friendly. We took advantage of the computer in the lobby to book a hotel for another night during our vacation.
August 17, 2013
Rated 5.0 out of 5.0 by butterfly79 great stay!
Best customer service in troutdale! Very nice roomy rooms great employees great location and shari's restaurant right next door is great and will deliver to Holiday Inn...oh never got to enjoy the pool but great hours!
August 17, 2013
Rated 5.0 out of 5.0 by D422 Great service
After checking into the hotel we went up to the room only to find out that it was all tore apart. Went down to front desk and explained the room situation and they felt terrible. Someone did not delete the room from the computer. But after a long day in the airports (which the staff knew) the staff was good enough to give us another room (an up grade too!!) which was very nice to get after a long day. The staff felt terrible and tried to fix the problem immediately. Thanks to the staff you all were willing and able to make it a comfortable stay.
August 15, 2013
Rated 5.0 out of 5.0 by jbean9 Very nice staff and a comfortable hotel
Room was very clean. We got there early and were welcomed and were able to go to our room immediately. The staff was very helpful and nice. Breakfast was so so - not the best but not the worst either.
The hotel was in a good place and easy to find.
August 9, 2013
Rated 4.0 out of 5.0 by macd62 Visit to Oregon
I was there to visit a family member. I can not tell you how incredible nice the front desk people were. They were very help and always smiling, they remembered our names and would say hello to us. It was a very pleasant experience. The only tiny complaint I would have is that one day it was obvious that we had a different person doing housekeeping. We had less towels,no washcloths and things were in a different spot. As for the breakfast as well, was great except bananas was the only fruit offered and my sister is allergic to them and can't have them and sometimes we didn't even have that.
August 5, 2013
Rated 1.0 out of 5.0 by Disgusted500 Can't believe they retain their affiliation
Over priced poorly maintained rooms. Bedding was missing from sofa sleeper. No coffee maker and tv remote didn't work. Air conditioner didn't circulate properly. Broken tiles in the bathroom.
August 3, 2013
Rated 3.0 out of 5.0 by Wilber Nice stay - Front Desk did not acknowledge IHGRewards Club Platinum Members.
I was on vacation on Oregon for 10 days. Stayed at a different hotel every night as we were doing a driving tour of the state. Staid at 4 different Holiday inn/HI Express. This is a nice enough hotel, just in a corporate park. What was disappointing was that the Front Desk Check in lady was the only one of all the HI that did not acknowledge my Platinum status even though I handed her my card. All the other locations either upgraded my room, or said thanks to a Platinum member and gave us a little gift bag with bottled water and snacks or access to VIP room with coffee, soda, snacks.
August 2, 2013
Rated 3.0 out of 5.0 by gjenk Avoid room 114
Everything was average and went as expected for a stay at the Holiday Inn until the morning time when my husband and I, on our anniversary getaway, was woken up at 6:30 am by loud spanish music coming from the janitorial room next to ours. Also the staff were speaking very loudly over the music. This lasted for about 2 hours. I stayed in room 114 - I would not recommend this room.
August 2, 2013
Rated 5.0 out of 5.0 by Cstuff40 Great Pancakes!!!
Enjoyed Staying at the Troutdale Holiday Inn Express while working in the area. The Staff welcomed our team with a genuine friendly attitude. We were recognized as reward club members and received a small token. Rooms were spacious and the breakfast was great. I especially loved the automatic pancake maker. It was convenient, extremely easy to use, and the pancakes were awesome! I will definitely stay here again if I am in this area. The location was close to many varieties of food services and shopping.
July 29, 2013
Rated 2.0 out of 5.0 by mattFL Troutdale
Below average room but for the area adequate.
Small room, old amenities that need to be updated; bathroom and fitness center needs to be updated to the 20th century.
July 14, 2013
Rated 5.0 out of 5.0 by Amanda02 Relaxation
This was a great find for Girl's Weekend and we will definitely be back!
July 8, 2013
Rated 5.0 out of 5.0 by Freebird300 Nice hotel, great people, comfortable, a little noise due to TA, but not overly
I am a loyal IHG stayer and have stayed at many locations over the years.
This location's people were fantastic, breakfast reasonable, and room was comfortable.
The only thing future stayers need to realize is that this location is next to a TA truck stop. It's a little noisy outside, if you open the window but not unreasonable.
It is a great location though, if you are looking for a stop with easy access to 84 and the beautiful Oregon sites East of Portland. You will be pleased.
Again, people and room were great. Location also close to restaurants and fast food (you can walk!)
July 5, 2013
Rated 4.0 out of 5.0 by Nancy51 Recent Stay In Troutdale
The rooms our family had during our stay were nice and clean. The beds comfortable. Breakfast selection was good. Within short walking distance to the outlet stores.
July 4, 2013
Rated 5.0 out of 5.0 by Mark1026 Troutdale HI Express
Stopped in Troutdale HIE while touring the Gorge area. Everything was Perfect! Highly recommend.
June 26, 2013
Rated 5.0 out of 5.0 by aspas Great location and good HIE venue
Made feel welcome and recognised as a Priority Club member. Everything as expected for the HIE brand..this is a good one to visit.
June 12, 2013
Rated 5.0 out of 5.0 by zzhill Always my first choice
After my first stay at the Holiday Inn Express I will stay at no other hotel, It is always clean, staff is always courteous and I feel comfortable, and you cant beat the price. This is anywhere that I have stayed in the US.........
June 9, 2013
Rated 5.0 out of 5.0 by Edwbiker Troutdale's gem
We didn't know what to expect since we had no reservations but the hotel and staff were ready for us anyway. Quiet, comfortable, clean and fairly reasonably priced. Nice breakfast with scrambled eggs and a pancake making machine. Better than I would have expected.
June 2, 2013
Rated 4.0 out of 5.0 by Familyof4hikers Great location
Friendly service, a spacious room and a great location for the Columbia River Gorge. Everything clean and good standards. Kids love the breakfast. A no hassles experience. The small bathroom could do with some hooks and extra towel bars.
June 1, 2013
Rated 5.0 out of 5.0 by flyfishermen2013 great location and service
would recommend holiday Inn express to anyone staying in troutdale. Great service, clean rooms.
May 30, 2013